BROAD STONE PRESERVE LLC · avg 2.0 ★★★★★ · Houston
“Do not move here is hot water is an essential for you . It is blamed on multiple leaks when leaks should not cause NO HOT WATER . I have addressed this with the entire office and Jesus response is the temperature is between 112-120 degrees when I have provided multiple videos of this issue not being no where near that temperature . First and LAST year back here DO NOT RECOMMEND ! Will be following up with legal action just like other residents . Again DO NOT MOVE HERE !”
— 14700 VINTAGE PRESERVE PKWY · HOUSTON“The apartments themselves are nice and new of course, which is why I chose to sign here. However, just like many other complex’s they are built cheaply with insufficient insulation for noise purposes. And noise is a huge issue here, at least for me in my building/ area of the complex. If it’s not the blasting music from peoples cars all of the time, it’s someone’s dog barking or howling for hours, or the upstairs neighbors sounding as though they have mutated into water buffalo possibly, and aimlessly roam about all day and night moving furniture around (somehow still managing to play fetch with their dog inside of the apt, in between). I was ultimately informed “sorry, it really is just a roll of the dice” regarding to whom we have as neighbors and their lack of common courtesy or not. Only adding to the fact of also being given the wrong apt upon moving in, and being stuck with it (long story). Parking is also an issue. I wish I could say that my experience has been great, but it hasn’t. Most of the office staff are very helpful and friendly when needed, and I will definitely give credit where it’s due. Other than the few hiccups that have occurred. Take my review as you wish, but I just figured I’ll be honest about the situation and let others know noise is definitely an issue. Yes, I’m aware that some noise does come with apartment living. But, it should not be to the point of a person being miserable almost 24/7 when at home.”
— 14700 VINTAGE PRESERVE PKWY · HOUSTON