All 25 tenant reviews.

“just now NEW If I could give this place a zero I would. I lived here for 1 year, unit 105. Do not move in there. When it was time to move out I had a 10 month lease they messed up lease agreement and I had to stay there a couple more months since they never gave me a 90 notice to give them notice, I had to go to the office and figure it out for them. I was robbed and when I called the office they acted like it was nothing. Unit 105 also gets flooded! At one point it flooded 3 times in 1 week not to mention all the mold this caused including my clothes and purses. And when I called he office again they acted like nothing. Maintenance came and did nothing but drag mud in the apartment. And now that I have moved out they are ghosting me, ignoring my emails, saying they don't have access to records any longer. The pictures are from about 3-4 different times the apt flooded Update, I was finally able to talk to someone after being on hold for 25 min and being hung up on twice! Not only are they not giving me my deposit but they have the audacity to charge me an extra $500! I repeat do not move here!”

“If you’re thinking about moving here, don’t…I’d rather cut my leg off with a spoon than move or I’d do just that. For starters…1) I’m sick of duck poop all over the sidewalks and breezeway to my front door; it’s disgusting, and it must be a health hazard. I do not know how I missed it when I came to check out the property. I guess the location was too perfect and loved the 10’ ceilings, oy vey. 2) If you can have packages sent anywhere else do so: the Luxor Package Lockers break down frequently and hold your packages hostage until someone comes out for repairs. 3) I had my catalytic converter stolen while parked in my rented carport; I didn’t expect the property would be responsible but was shocked to learn they have no security cameras around the complex especially in these outer perimeter locations. I would have liked to at least try to find the individual(s) and hold them accountable, but that is not possible here. (4) the security gates are frequently left open because they malfunction or breakdown and when grounds people are here working on the property. Keeping this short…when I headed through Gate #2 it was wide open and no car had gone through before me (I actually thought it was locked open for the tree-trimming crew that was here and had been for several days; gates were locked open for them); as the front of my car broke the plane I noticed the gate start to close; my brain said “don’t worry, it will retract.” Nope, it didn’t, and the manager’s first words were “we won’t be responsible.” All the gates are prone to malfunctions requiring the office to leave them open. Oddly enough, gate repairs were made the very next day after my accident…the back exit gate to Gore Road was finally closed and working smoothly/properly and I observed Gate 2 retract as it should when a 2nd car attempted to enter behind another car. Anyway, it’s been very costly to live here, i.e., insurance deductibles and the inevitable increase in my auto insurance…ugh! Choose where you live wisely.”

“I have lived here for almost two years and I do not recommend them. We have had a problem with a neighbor who smokes inside his apartment and the smell of tobacco has affected us a lot. It gets into my apartment. We cannot turn on the air conditioning because the smell gets worse and in the administration does not do anything to solve the problem we have spoken with them in the office and they do not solve anything. outside the dogs are made and they don't clean that poop well at all times and the ducks are also made everywhere”

“I have live here for 6 years now. Is quiet, clean and the staff is awesome. Apartments are renovated. if something gets broken in you apartment, they are really quick to repair it. I am going to kiss it when I leave!”

“Excelente atencion de Sandi y el personal de mantenimiento. Vivimos 2 anos muy contentos. nos encanta la area. nos vamos por que ami hijo lo cambiaron de trabaja y nos vamos para Midland. Esperemos volver. Gracias por todo Aventura 1414”

“I don't know where to begin with. I had simply very awful experience. Especially during my move out. When you move out, they will try to exploit you to the fullest extent possible by charging astronomical prices. They will not work with you! In summary, avoid this place at all costs, you don't need to thank me.”

“Management seem nice but terrible at managing the complex and following up on issues. They do not keep their word so you cannot trust them to do a good job on any issues. You constantly have to call back on open issues to get them resolved or have to take time off to show up in person.”

“Don't let the outward appearance fool you. They are painting, remodeling the office, pool, etc. for appearance. It's all a facade to get your money. Customer service sucks. While they are remodeling the structural and outside of the building, they need get some true customer service employees. It does no good to remodel an apartment complex when you have below par staff serving customers. Sandi L. Puts on a fake smile when she is trying to rent you an apartment, but once she has your money and her commission for leasing you the apartment, she kicks you to the curb and you can't get her to follow through on reporting any maintenance issues. She can't focus. The first week I moved into the apartment, the building next to me had a plumbing problem that effected my plumbing as well. I informed Sandi on Friday afternoon and she said she would take care of it. She dropped the ball and went home for the weekend. I called the emergency number and they sent a plumber out who didn't complete the job. I could not use the toilet or tub because the plumbing was backing up into the tub. This is all after I paid over several hundred dollars for prorated rent. With no shower or toilet use I had to spend the night with my sister. Saturday, I reported the same issue to Ashley who had a plumber come out and finally resolved the issue. The following week I reported the situation to Andrew who was the manager at the time. I asked for a reduction in my rent for the period I was not able to use my bathroom facilities. He said he would have to check with the Corporate office, but never did. I had to write the Corporate office to get any results. They transferred Andrew to another property several months later. Sandi rented me an upstairs unit when I signed up for a downstairs unit. She ignored all of my calls till it was too late to change my date”

“I love the community so far and I'm excited to be living here! The neighbors seem nice and just the leasing office and everyone together made the whole experience wonderful! Can't wait to see what the next year will be like living in the community!”

“i've been 2 and 1/2 years in this complex. i would say its very nice complex, safe and the naberhood are good. if you need anything you can call or go to the office to assisted you right away.The assistant Ms. sandi is so helpful and she would help you with anything you need she is so Friendly and nice:).”

“Let me start out by saying Sandi & Andrew have made my stay there of 2 years very very pleasant! They have worked with me through the toughest times of my life!! These are the special moments that count and help you keep on. They also helped get my refund back fairly quickly! Now Ashley is another story! They need to replace her because she doesn't fit the team. She is very unprofessional and rude! I would never talk for residents/prospects the way she does. I hope they find someone to fit their team because they really are a great team Sandi & Andrew and really care about their residents. The time I lived there I had no break ins but I also kept to myself. No issues at all. My neighbors were so quiet and friendly.”

“Realmente el servicio de todos los miembros q componen el equipo de estos apartmen es bien profesional con todos los inquilinos que aqui vivimos y me llevo muy buena experiencia en cuanto a atencion por parte de todos. gracias Briar Meadows for all.”

“The customer service is outstanding here. The Assistant Manger Sandi is so helpful and very friendly makes you feel important as soon as you walk through the office doors. This is my third time renewing my lease and I am very happy to say that. Thank you so much Briar Meadows this is Home!!! :)”

“Amenities are excellent. I like the dog park to have my dog play in. Landscaping is good. Floor plan is good as well. Only that there are only three trash places throughout the whole community, which requires lots of walking to dump trashes.”

“Wish there was a signed parking. Finding some where to park is bad at times when residents have more that one vehicle and also entertaining. Its becomes annoying when your home from work and no where to park or have groceries and no where to park.. Very inconvenient.”

“Great, the complex is well maintained and management excellent ??I have all responded to a 5 star ?? rating and I enjoy living but I think parking should be free if you’re a senior citizen -that’s all I need to say??”

“I have been living at briarmeadows since 2016 and I have have my apartment broken into, car broken into twice. I moved to the other side by the tennis court and had nothing but problems. Management accusing of bouncing balls but don't know the difference of a washing machine spinning. Then they want to accuse of smoking weed. I will be contacting cooperate about these issues. If they don't stop I will be in contact with my lawyer.”

“The community is overall well kept and maintained. However maintenance staff needs to fix issues instead of just ignoring them. If the reason the issue can't be resolved, then explain it on the maintenance work order.”

“It’s been great!! I have enjoyed everything about this apartments. It’s quiet and safe. Everything inside looks incredibly clean. The spaces are open and well designed. I would definitely recommend a friend to move in at these apartments.”

“The community is nice but safety issues are a problem because of gates being broken people being in that don't live there etc. I think it would help if there was a security guard in the complex to make everyone feel more safe and to prevent assaults like there have been as well as car robberies”

“too much noise from vehicles on Dairy Ashford, sounds of water going through pipes in the walls all hours of the night is very disturbing, can hear toilets, showers and bathtubs running water and flushing/draining, especially at night and early morning. Windows are very thin and does not keep outside air and noise from entering the unit.”

“It is very nice . There were some problems with loudness at late hours at pool that they corrected . My car was rummaged through twice, but I had forgotten to lock the doors . Staff is nice and repairs are completed quickly . I really love my apartment ! I do wish there was more covered parking .”

“It has been better than my previous experiences. I enjoy the floor plan and the property itself. There is room for improvement such as having an on site security officer. Safety is something that all residents look for and can be accomplished by deterring individuals from committing crimes with our property.”

“Overall experience for the apartment is good. The maintainance staff are very responsive to the issues. Leasing staff are very friendly and helpful. We have been staying in the apartment for two years now and have a great experience.”

“Great environment , love the rent price, enjoy to have a place where it feels like home, I like the fact that's close to every thing and I want to always be in a place that's safe and proctected for me and my spouse.”