All 25 tenant reviews.

“I lived here for the past year, and while there has been some change in staff over the past few months, I had a really good experience overall. I can honestly say that Erica has been the first to answer and return my calls when I had questions about a maintenance work order. That really stood out to me because communication makes a big difference. You can tell she cares and is making an effort to help. I appreciate her responsiveness and professionalism. It definitely makes living here easier.”

“I WILL GIVE ZERO STARS IF I COULD. LEASING MANAGERS AND BUSINESS MANAGER ARE VERY UNPROFESSIONAL. THEY USE TO OVERCHARGE RENT. WHENEVER YOU DECIDE TO MOVE OUT OF THIS PROPERTY PLEASE REQUEST MOVE OUT FORM. DO NOT LEAVE LEASING CENTER WITHOUT THIS FORM. THEY WILL EXTEND YOUR CONTRACT AUTOMATICALLY. THEY DON'T CARE IF YOU HAVE PLANS OR NOT AS ALWAYS! MAKE SURE FILL OUT THE FORM AND GET A COPY OF IT. ALSO APARTMENTS HAS A LOT OF ROACHES AND MANTAINANCE IS POOR. A LOT OF RESIDENTS SMOKING MARIHUANA AND THEY DO NOTHING ABOUT. THEY TELL YOU THAT SMOKING IS NOT ON CONTRACT AND THEY CAN DO NOTHING ABOUT IT, THAS UNNACEPTABLE AND COMPLETELY DISRESPECTFUL ! MY SISTER STILL WAITING FOR HER DEPOSIT AND WAIVE SOME EXTRA CHARGES BECAUSE THEY USE TO OVERCHARGE... BE CAREFUL!!!!! THANKS FOR OPEN MY EYES AND CHANGE MY MIND ABOUT THIS PLACE AND ADMINISTRATION.”

“Ms, Sydnee Moore was so professional, and she deserves a reward. She went above and be you did to help us through the entire process, The apartment community is great! Keep up the awesome work Sydnee??”

“Greetings. Today I want to express my deepest appreciation and gratitude for Mr. Andrew Davis. I need The Abbey Residential to thoroughly understand how much of an asset Andrew is to the company, specifically, The Abbey at Eldridge/Energy Corridor. I technically took possession of a unit with Abbey Residential in July 2022 but was unable to successfully move into said unit due to an ongoing issue with AT&T having trouble setting up services for me. Setting up these services were imperative as I work from home and without internet, I cannot adequately work in my call center environment to sustain me, my family and our living expenses (rent included). I could go into depth about the journey I had to get where I am today (in a new unit) but that is not why I am here. Although this was a very long process to finally get moved into a unit that accommodates me and my work from home position, Andrew Davis was with me every step of the way. He heard my concerns with AT&T but also my concerns with the previous unit I “occupied” as a whole. Mr. Davis made sure to communicate with me even when he was juggling a multitude of tasks. Mr. Davis not only met my expectations in regards to transferring me to a move in ready unit, he also exceeded them with his exemplary customer service. Andrew Davis has played a major role in reestablishing my faith in The Abbey Residential community. I’m very particular and can get a little spicy, neither of which stopped Mr. Davis from diligently working with me to rectify the inconvenience and hardships I endured. I often tell him he deserves to be an Assistant Manager AND he does because he acted as one with me. Mr. Davis deserves his flowers and with that being said, Thank you. Thank you. Thank you.”

“Visited this property over the weekend didn’t know what to expect because of the reviews however when Sydnee toured me my mindest changed. The property is large and quite with great product. Sydnee is awesome she mentioned everything they have to offer plus more!”

“These apartments are charging there name to abbey at energy corridor there the same management as abbey at Eldridge and do not believe they will be any better! Where do I start! When I sign the lease the apartments had a bad bug problem! They had to bomb the apartment and come out weekly for the first six month I stayed here and that’s only because I got tired of calling them. The first week I started there both toilets went out and I was unable to hook up my washer because of some issues with it leaking every time I turned the water on! The take forever to fulfill maintenance request! For example I had a broken shower and they did not come out until a month later to fix it and to add that was I’m third time asking them to fix that same problem. The ac went out the hot water in the master bath went out. This was the worst apartment I had ever rented. Thank god they made my lease a month shorter than it had supposed to been which was about issue I had with them! I originally was supposed to have an 14 month lease (which my welcome letter stated) however my lease started 13 months and they did not honor the fact that my lease was supposed to be 14 months so they charged me a month to month fee because I did not get my notice to vacate in by the 60 day. These apartments are bad news and you will regret moving here! Listen they have a 3 star for a reason!”

“DO NOT MOVE HERE PERIOD! By far one of the worst decision made. The leasing agent showed us a completely different unit from the one they put us in. Maintenance was horrible, closed work orders before completing them! And just rude as hell. Cockroach infested because the person below me didn’t clean their apartment and had cigarette buds everywhere. Cats everywhere. The water is always off due to everyday they have to Fix something. Just a horrible experience while pregnant!”

“I just signed another 12 month lease. The manager Mary Wetz is very professional and very courteous. She as always walk Me through my lease and answered all my questions and concerns. I hope she never leaves because she is a huge asset to the Abbey at Eldridge. Thanks as always Robert Doolittle”

“Myriad used to be very good community in terms of maintenance and any need in general by tenants. Over my six years of stay I don't remember if I ever I had to ask thrice for any service. Maximum twice and that's was only a few times. Since, Abbey at Enclave bought Myriad Apartments (around mid of Nov 2021) it is nothing but a horrible and unprofessional experience with staff. Renewal lease was sent to me without discussing critical points, and with errors. To correct the offered renewal lease which is full of mistakes, I visited Abbey office at least 8-10 times, called them over 10 times they picked only once and rest all times dropped the call, emailed over 10 times. This all in last 1.5-2 months. I was sent same lease again with not a single mistake being corrected, so I asked this to be corrected again. Still the lease is no where near to be corrected. This is sheer ignorance and paradigm of unprofessionalism of property manager and how she is managing the staff and let them work with no order and responsibility. No one seems to be responsible for accomplishing the tasks. You visit the office, they will listen and assure you it will be done. After few days, weeks and over 1.5 month in my case status is exactly the same. Don't ask me on how maintenance service has changed. It will be repitition of same story but I was able to fix the maintenance issue myself so that's not pending. Visit after three weeks you put in maintenance request, that's Abbey style I believe. You decide if it's worth this kind of hassle in 2022 when everything is going remote.”

“I have lived here for numerous years!! It was the myriad but now Another entity has taken over. Crime and safety issues were already a problem but now it’s WORSE! Plus there gonna raise the rent a ridiculous amount!!! They let anyone live here including criminals who will break in to your car and home! The office DOES NOT CARE! There has even been murders and shootings here which the residents were NEVER informed of (murder in building 6.) Once you get out of your car all you will smell is weed and hear loud annoying music! There are known drug dealers living here but the office could care less! When I first moved in you had to have immaculate credentials to live here ! There were professional people who lived here not criminals! Now it can be just anyone and it shows! The water is ALWAYS off and or not working! And roaches are ramped! There’s structural/ foundation damage to the buildings even though they say there’s not! There’s never any parking! RUN RUN RUN AWAY!!! If you know what good for you! It use to be a semi ok place to live . Now it hideous!!! I’m moving an never looking back!!! DONT MOVE HERE!”

“Stay far away from this property, it once was a nice place but has gone downhill and gets worse with each year that passes. Gates are always broken, parking lots is horrible, the water bill here can be over $100 a month. There are bad smells that come from the swimming pool areas, there is a burned or rotting building in the back of the property that is gated off. Noise is horrible hear and people fighting and screaming in parking lots and units. Management barely responds and when they do, they just tell you want to hear to get rid of you. Dog poop everywhere, the water is constantly shutoff for repairs, no security at all that drives the property, no cameras (they will lie and tell you there is). Just officers (of various law enforcement agencies, mostly constablaes), that when they are not working will be the "courtesy" officer on the property. Sometimes they respond to calls and sometimes they do not. Residents barbecue on their balconies, trash is everywhere, the dumpsters are not secure and people dump everything there, some don't even bother to pu the garbage in the dumpster, so then rats and possums just get in the bags and trash flies around everywhere. I am waiting for my lease to near expiration so that I may move to a nicer property.”

“Absolutely terrible. My home and car got broken into and they did not care, I added pictures of my car. They do not answer any emails, phone calls, maintenance just tries to enter into your apartment without even announcing themselves and the apartment does not care. The toilet broke every month literally, the kitchen sink did not work my WHOLE 14 months. The gate closed on my car and The bumper was hanging off due to a glitch and they never responded. If you’re a young female on her own do not move here! I even told them about a stalker and my boyfriend talked to them as well and they didn’t seem to care about that either. Parents do not let your college aged children to live here ! Then they randomly add charges to your bills with no explanation and I even asked and they said “oh everyone is having that problem” and never fixed it. My clothes were ruined multiple times by the washer that would say done but the washer was still full of water. I could go on and on about this place. The water turns different colors sometimes as shown in pictures as well. Please just run from this place it’s not worth your time. If I could do zero stars I would. I was warned when I moved in but everyone was super nice but I learned within two months that this is not what it seemed.”

“My experience at The Abby at Eldridge gets 5 stars from me. The customer service and the presentation was excellent, I was truly impressed. REGYNA FRIDIE helped me through the whole process, and she was very helpful”

“I have been looking for apartment homes since I realized my lease will be expiring soon. I can across Abbey at Eldridge and decided to go tour. I was very pleased with my visit and with the service Cynthia provided. She was very informative and professional. When I told her what I was looking for Cynthia knew exactly what I needed. I can definitely see myself calling these apartments my new home!”

“Fantastic community! Very quiet and peaceful. Located in a great neighborhood - We haven’t had any issues and love calling Myriad our Sweet Home for many years! Office staff is always so helpful and caring and maintenance team is very experienced as well.”

“Very old builings; bad roach problem; unknown bugs coming out the walls; water always off and about $100/mo bill; only 2 lights in apartment, must buy lamps for all rooms; walls and ceilungs look horrible; need to be torn down!”

“moved in in Oct 2020, had issues from the beginning with leaks and pipes... roaches are endless and never stop ... hard to get maintence to come and fix anything.. I've submitted numerous tickets that keeps getting closed without anyone coming out. Not to mention the laundry room is a community smoke house and when reported to the office they tell me .. theres nothing they can do .. not a great place to live or raise your kids.”

“I just recently moved into a renovated unit and love it. The granite is so pretty and the track light really showcases everything. I am still waiting on my refrigerator, but they have given me updates and its on back order due to production so I cannot really fault them for that.”

“These apartments are horrible there are roachs pools are hardly ever clean it pretty quiet the maintences are so bad there so many nosey people the people in the office are rude and you will see alot of smoking from the people in the office and they are not even helpful they are loud people and when you complain they dont even car the when something is broke and you need the maintence two months later they will come and they will shut off the hot water a lot unless you want to get bite or crawled on by roachs or you want to swim in a dirt pool and you want to take cold shower then I advise you to find somewhere else and the rent is high. P.S there gate is always broken it will be wide open”

“So far since I have moved into The Abbey i've got no complaints staff is very friendly and professional. Brandon was my leasing agent and I absolutely love him! He was very helpful and was able to guide us in the right direction as far as our move in goes.”

“I love this community! It's small and in a nice neighborhood; the Energy Corridor! Close to great parks and easy to get around the city. The pool is gorgeous and most of us have lived here a very long time. Service level is also phenomenal! I definitely recommend Myriad Apartments.”

“If you are looking for an apartment, PLEASE do NOT rent here. These pictures speak for themselves. The maintenance and management is a joke and this is the type of damage this property has. If you also want your personal property destroyed and the door left wide open after the maintenance team leaves,move here. These apartments need to be condemned!”

“I was am the front, towards the Briar Forest entrance, and I have zero complaints about the office staff, as I think they are super nice. However, more could be done about the noise. People sit in their cars and blast music with bass or have loud cars and just sit there making it noisy for all other residents. The City of Houston has a noise ordinance and the staff should do more to enforce it. I stopped putting requests in for maintenance. It took about a month to get the dish washer fixed, as this is my last week here, they can fix all the things that need to be fixed when I leave. I believe that if you state you can fix maintenance related items, then they should be fixed the first time. The courtesy officer is never around and never shows up when you call. So, you will not have luck there. But the non-emergency line with HPD works. I had to call them on a few neighbors. Now, the reason I believe that people should not move here is the residents. They are extremely rude and ignorant. Loud music with terrible singing at all hours of the day. Loud cars. Loud music in the car or they have guests that do that without consideration for other residents. They have extremely loud conversation on their porch via speaker phone. They walk on top of you very loudly and don't care if you ask them to stop. Zero regard for you car; cannot park and will block you from entering your own car. If you want peace and quiet, then do not move here. The other residents make hard to stay here. I decided to pay more somewhere else as it is completely quiet and my own personal garage.”

“Do not move here. I know they have specials. They will say what they need to in order to get you in. But after that; they act if they are doing you a favor allowing you to stay and pay rent. Other apt offices in the community are open; not this one. The worst thing is they do not have to interact with the public so you would think the least they could do is answer the telephone. This is my far poor customer service. My M/I date was 03/30/2020 and I am not pleased. Signed an angry resident!!!!!”

“Community looks decent. That's why I tried to apply for an apt. All I did was waste my app and admin fee for nothing. All I got was excuses, no call backs. Waste of money smh I had to keep chasing the office person that was "handling" our case. It was ridiculous. Ended up applying elsewhere. Somewhere where the office people actually do their jobs.”