All 25 tenant reviews.

“It's been 7 days my garbage disposal and AC not working in unit 4210. I gave them online service request and went in the office several times to request maintenance but they said that they're busy. I can't wash the dishes, because of non functioning garbage disposal, i'm having fruit flys on my dishes and suffering in hot texas weather.”

“Everyone here is very nice and friendly. My only complaint is people who play music in their cars as they are parking but I suppose that happens everywhere. I like that they pick up my trash everyday from my door and they also keep everything so clean and pretty.”

“I love my apartment here. Close to work and all the stores I go to. Next door to my son's school too! The pool is beautiful, I can work out anytime I want and use the WiFi at the pool and while I'm working out”

“I've lived here for 7 years and have enjoyed my time here. It is conveniently located so I don't have far to go to the grocery store, eating out, or even the mall. What I like about it most is the outside is always been very pretty and not many people know we are back here. I feel like I found a hidden gem!”

“When I first moved in the apartments it was great - Ashley was wonderful to work with. Then a new management company comes along - ADARA - and they suck big time. Ashley isn't here anymore and I don't blame her. The ------- that work in the office now are horrible. They have no personality and very very RUDE. Rudest people ever to work with. They don't know how to smile and greet you nicely. They just glare at you.”

“I first moved in 2016 there was another manager there that I liked. She left later that year and Ashley was the main manager. You have to watch her because she is always adding on charges to the water bill and never knows her math when it comes to late fees. You have to be on top of all of that. I moved to a downstairs apartment during my pregnancy after my lease was up. She refused to change the carpet which looked terrible. When the lease came up you better no I was happy! she was giving me the run around on verifiying my new property. Eventually I asked the new manager too. I still left on good terms always paid my rent and made sure I had no balances before I left. I cleaned the place really nice. Well I moved in the new place last July, I get a collector hounding me a few days ago because they docked me 490.00 for property damages! so I called Ashley to get the pictures. There is no damage what so ever! a few specks of food on the counter and it look like she went behind me and did that because we made sure to clean everything. Now I am contacting my attorney. Do not move here! she is nosy and will lie she is irresponsible. She is nice to --------- but funny acting to black people. She does not appreciate good tenants. She sent me pictures and not one had property damage! beware thats all Im telling you, Thank me later!”

“I do not believe it is an exaggeration to say that this is the worst apartment complex I have ever lived in. The response time for maintenance requests is unacceptable and the poor attitude and lack of helpfulness from the office staff was appaling. I think it took around 6 months from the time I moved in for them to finally give me a working dryer. I lived with raccoons and their babies in the crawl space above the apartment for over 5 months, they would crawl all over my patio and broke plants. They did not fix all of the holes for varmints to get in, so subsequently squirrels moved in. The office made no move to rectify the problem while I lived there. The electrical outlets started malfunctioning and there were two spots on the ceiling that were probably from the animals living up there and going to the bathroom. Also, the sound of animals scratching and crawling around above you is creepy, especially when the mother animal is dragging one of the babies around. There were numerous other service issues and believe that I did not have a serivce call handled on the first call. Paying nearly $1300 a month in rent should provide a level of customer service that was never received.”

“I live on thr 1st floor as I am handicap and need direct access to my apartment. The tenant above me, Josh Lile stomps around like an elephant at all hours of the night. To top it off he's constantly yelling at something to be quiet.”

“I have lived at Stone Mist for two years and I would recommend this community. The grounds are always clean and maintenances is prompt. I have not had any issues with the office staff. I enjoy living here and plan to stay for awhile.”

“Stone Mist is the best apartment complex I've lived in. It's quiet, maintenance usually comes out the same day I request a repair and I have great neighbors. I read a couple of reviews and it doesn't sound like they are talking about the same place. The office and maintenance people are super nice and helpful. I really can't think of anything negative to say about these apartments. I have thoroughly enjoyed my stay here since 2013 and I plan on continuing to live here for a long time.”

“I stayed here for about an year and wanted to share my experience with this apartment complex. This complex is close to matzke school and which is the only benefit for staying in this complex. The complex facilities are below average. The appliances in the apartment are very old, most of the kitchen shelf doors are broken. It takes time to replace the broken parts when you inform the maintenance. Safety: So many break-ins are happening. Ensure you have insurance coverage for your belongings, door rails are fixed in main door. Finally about the staff, they are really rude. I have never seen such people anywhere. Not at all friendly to tenants.”

“This place is absolutely horrible. There have been bugs the entire time I lived here-18 months. Two of my abutting neighbors play music late into the night so don't count on getting any sleep. There are at least 3 break ins a month since this is on the bad side of town. I have been lucky so far but decided it is time to go, which leaves me to my last point. I had to break the lease because this place is unbearable and now the office is trying to charge me $2000. $650 of that is in "cleaning costs" which is funny because I left the place in spotless condition. Bottom line: there are cheaper places in much better locations offering much more. DO NOT WASTE YOUR TIME HERE!”

“When I first moved in the apartment was perfect and so was the mangement. However, after a couple of months of living there, the management became very rude, unhelpful and when we moved out, tries to over charge us for little things. Please don't be tricked by the nice mangement tactics upon signing the lease. It's all fake.”

“Great place,amazing atmosphere and friendly people. I have done allot of research and the main complaint is that of people in the pool at late hours ( which rarely happens) is amazing.The people are honest and do not try to scam or trick you.The place costs a couple hundred dollars more than some places but I don't mind paying it for a piece of mind and all of the other benefits that come with it.”

“Very pleased with these apartments! Any issues I have had have been resolved quickly and completely. Staff members are very cooperative,understanding and helpful. Have had nothing but a good experience with these apartments.”

“I lived here for about 3 1/2 years, before and after the management changed. The old Office clerks were great. The new office managers are maintaining good service. My apt was broken into as well and there's really nothing the apt's can do but stress the fact of apt insurance. People's property will get broken into no matter where you live, and our community just happen to be on the map. The office have shut the back gates so there's one way in and one way out. That's really all you can ask for. There's also have an on/off duty policeman on the premise. If you don't like what they have offer then that's your choice, as for me I will always love this place. I moved here 0 down, and first 2 months FREE. They've price matched, and offered some specials you can't turn down. It's quiet and even the kids are quiet, the people are friendly and look out for each other, grass and landscape well kept, trash service, W/D in most apts! So you make your judgements, but I will recommend this community to anyone.”

“I lived at Stone Mist for a good 6 months. The management was attentive and sincerely concerned with the happiness of their residents. I couldn't have asked for a better place to call home. If you are looking for a quiet place to live with a genuine staff and considerate neighbors, than Stone Mist is the place for you. I had a problem free stay while I was there and so can you!”

“I've been a resident at Stonemist since 2010. I have lived many places in different parts of the Country and must say that the staff here are the best I've ever interacted with! A recent change in my personal circumstances due to a medical issue, was addressed with true compassion and professionalism. The Office staff go out of their way to insure that residents are treated with respect and issues are addressed with optimum success. While others are "blaming" the Stonemist management for the crimes that have occurred here, this is Houston. My previous residence inside the loop had a much higher rate of car/residence break-ins and that was in the "upscale" area, River Oaks. Diligence and proactive safety measures are the responsibility of each resident. I have no problem recommending Stonemist as a great place to live.”

“When I first moved here there was a nice guy and girl in the office, they were nice and took care of their tenents. The new office management is a joke. They tell you one thing and do another. Nice apartments, but horrible office and horrible parking!”

“I am currently on my second signed lease here and love it. I just wish they had 3 bedrooms, but we make it work. Office staff is very nice and helpful. Work orders are done really sometimes even the same day. The property is very clean and quiet for me. Great place to live in my opinion.”

“This is a horrible place to move into. The office is ran by trashy young girls who could care less about who lives here. My car has been broke into my apartment has a strongly smell of mold. They never fix anything on time. The girl in the office has her son playing in the office during business hours. There is a lot of young kids living here and they are always throwing loud parties. They steal your parking spot which you pay 25.00 a month for. You make complaints and nothing is done. Under age drinking at the pool and drugs being done in the gym bathroom. It spears to be a nice place but if you have a family don't move here. I can't even take my kid to the pool in the summer. They also closed the pool and not open it for days. If you do decide to move here watch your lease agreement if you want 6 months they sign you for a year and not tell you until after you sign. I feel horrible I told my friends and others to move here when I did now they are stuck here putting up with the same. I told the office about a man watching me and hanging outside my window nothing done he lives here and has a lease so I had to call the cops. They did nothing to help me stay safe. I am a single mom of 2 and I was so scared to change clothes in my room I put up 2 curtains so it would black out the windows. This is no way to live!!!”

“Hello my name is Ms. Reynolds and I have been a resident here at Stone Mist for almost three years. I would like to say that Stonemist has recently gone under new management approximately 8months ago. I am pleased to say that I love our new management team, they are quite professional and curious. Whenever I need anything they are always eager to help.. I also want to say that I appreciate all of our new upgrades that have been added to the property. Thanks Stonemist for everything you guys are the absolute best!”

“My fiance and I moved here 2 weeks ago and so far we have loved it i like this place. The problems we have had werent major but got fixed within 24 Hours. The girls in the office are nice and amazing they help you out every way possible to make you happy. I love the flowers. It is a clean community. There pool is so nice and clean i would recommend this place to anyone. It is quiet and you can always find a parking space here. This is the place you want to live!”