All 10 tenant reviews.

“I visit my nephew who just landed an apartment in Jacinto City Palms. I thought it was a great location because it is right across the street from a nice park with a pool and a splash pad for his kids. The apartment complex also has a pool for the residents. I thought this is cool. Well the let down is in this 100 degree tempertature and his A/C stop working and he has been in this heat for a week with promises to fix. His stove stop working too. So what do you do? I am so angry that him and the kids have to wheater such conditions at this time. They claimed they are going to fix but with this heat a week with bad AC is not acceptable with small children and his disability. Hope they fix it!!! But rent is paid on time????”

“Theres black mold in the walls. I've seen it and took pictures. The back parking lot and a couple sidewalks get covered in human turds and toilet paper. Roaches of all sizes. Ridiculous parking. People from court or the school can park here but we can't park there or we get towed. Visitor parking has no empty spots since they like to let people have have broke down cars sit there for months. New owners are just patching things up to sell them again after they figured out how much money they're going to lose. Over 20 apts empty since new owners have been here. The cameras don't work so if anything happens to your vehicle don't worry they don't have it on camera. Don't have a problem on the weekend because they ain't coming out to fix a damn thing. Rent goes constantly. 2 out of 4 washer or dryers work at a time and better watch your clothes.”

“These apartments are not worth what they ask they are infested with roaches. The parking here is ridiculous..residents have to park across the street at the park. Our gas is cut off for a week every month due to a "gas leak". Don't get suckered onto a lease at this place!!”

“I moved in five mins ago and I love it. The park is across the street and I go there with family on Sunday's. When I called the office because my tub was leaking water they came in 2 hours and fixed the problem. I even got my cousin to move in.”

“Above average apartment. I have lived in apartments for over 20 years.. have lived at Jacinto for about 3. It's real easy to get to and quiet. Park across the street for my granddaughter to play when she comes and we can walk. I have had some leaks and a few problems this year and the ladies in the office always help.. I had a problem with one of them and called the main office number and it was fixed the next day and that lady is not hear anymore. They care about us seniors and the main office lade even came by my apt to see me. I like it here and don't want to leave.”

“I recently moved in about 4 months ago and absolutely love my apartment. The staff is always helpful and very responsive to any questions or needs that I may have. I have great neighbors and the location is very convenient! Highly recommended!”

“I moved in December to these apartments and I love it. The place is quiet and safe. It is across the street from a big park and close to my work.”

“DO NOT MOVE IN!!!! The staff took advantage of the fact that I needed a fast move in to enroll my children into school. I completly hate the apartment that I leased. It was not ready for move in and 4 days later it is still not completed. Not only was it left filthy but turns out a water leak ruined my new bedroom set that was recently purchased. I HAVE PLENTLY OF PICTURES AND STILL MAKING ALL THE COMPLAINTS WITH ALL AND ANYONE I CAN REACH OUT WITH. : )”

“The people that own and run this place don't care and they don't know anthing about customer service. I have roaches and they fix everything halfway they always have excuses they simply don't care and they keep the complex trashy”

“I have lived in these apartments for 8 months and they are horrible. They never fix anything. I have had a clogged kitchen sink sonce I moved in and my diswasher has worked a total of three days in 8 months. The electical wring is terrible. I have several outles that do not work or work when they feel like it. There have been two fires that I know of since I moved in and one was electrical. They do not notify any of their tennants when there is a fire so there may have been more. The price of your water and gas is going to be more that your light bill. How did they figute that out. You can live in a much nice place for the cost of the rent plus the water/gas bill.”