All 50 tenant reviews.

“The community is surrounded by apartments buildings twostorys and townhomes my ideals The community is surrounded by apartments buildings twostorys and townhomes my ideals The community is surrounded by apartments buildings twostorys and townhomes my ideals”

“PRIVACYERRORS terms&conditions community networking, FAQ, Yaweh hova shayLIVE HOES,BROHSTEESNUDEYS MMM.AFFORDABLE,BUDGETS RIDESRIDESRIDESRIDES COMIDAS~ COMMENTS IN AVAILABILITY THEFRAUD THESCHEMES D R E A M I N G”

“ZERO STARS!!!! I've lived here for almost a year. After 2 months i had a check stolen out of my mailbox by the previous tenant ( who's name was not on the lease ) , after they told me they " changed the locks " so I'm guessing they changed them and gave her a new key as well. She was able to cash the check in my name. The office people didn't even reach out to apologize or show any concern until two months later ONLY because i called the cooperate office. ( who never responded or answered any of my calls ) , infested with bats , bees and mice. Neighborhood is HORRIBLE ! Not safe for kids , the list goes on and on. Horrible place to call " home " . DO NOT MOVE HERE. never again ! Can not wait to move away from here and never look back. I hate that I've even wasted so much of my time and money at this complex. My neighbor walks around her house and bangs on her ceiling with a broom ON THE WEEKEND, in the morning, because my kids are playing. I absolutely hate this place with a passion”

“Geesh... I live with this daunting nightmare of Greenhouse Patio everyday. I lived in these apartments and my home was broken into at least 4 times. After having 4 police reports I was let out of my lease. I used to know a guy named Lavontae. He started stalking me and breaking into my home because I did not pursue a relationship with him. Everyone that came around he knew about it. My tires was slashed on two separate occasions. I remember the fire were two elderly adults died. There was a shoot out around Christmas 2009 between two chics. I was so scared I had to leave away from there. Then a guy whom my brother knew was killed right in front of my apartment as he was leaving. One night as we was returning home from a day of fun. I pulled up to the spot that I always park in a man came out of no where and tried to open my car door. He almost lost his life that night whoever he was. Not to mention its roach infested. I wouldn't recommend anyone living there until security is tighten up around there. This has taught me a valuable lesson.”

“Don’t apply here i was misled by one of the office staff. I was told i was going to be put into a certain unit and when it was time to check the place out it was a whole different unit. That i didn’t apply for. I paid a $300 deposit that I’m not getting back. It’s really embarrassing how they do not listening or pay attention to future tenants. I reach out to my attorney about this place and they will be sued for keeping my deposit and I’m not moving forward with the process Then tired to offer me a much higher unit after they then messed up on giving me the wrong one I’m so disappointed because i thought by reading the reviews this place was pretty professional but i see it just like any other apartments on west airport. I mean look at the area you get what you pay for See you later in small claims court”

“gates are always broken,dog feces every where. Any and everyone walks up in here haven't seen security in decades. When you call the office they quick to say they don't protect your personal items but y'all do control the gates that are never closed bats are bad can't be outside at night or early morning. Office staff has gotten a little better but some are still rude cars park behind you, on grass hell where ever they please this place sucks. I use to love it”

“a living hell in devilish nightmare that will haunt you forever, that fire that caused 2 elders death was set by my neighbors across from me. i saw him do it that night. nothing was ever done to get justice for those people. he got away with it. people lost everything that night including my families too. to add insult to injury no fire alarms went off that night. if you are the family members of those people who died you can say it was murder because it was set on purpose. contact me at cookie”

“I lived at the Reserve at 63 Sixty Three about a year ago. Jodi did an amazing job coming in to manage the community. The grounds were always kept nice and trimmed. Any maintenance request I had was taken care of right away. I never had an issue that the staff didn't take care of. If I were to move back to Houston, 63 would be the first place to check out.”

“Upon moving in I thought the apartment was beautiful. Every now and then roaches would appear but when they exterminated it seemed like that did nothing. They constantly turned the water off without notice and wouldn't turn it on until like 8pm. There was a murder that took place and the dead body was just left in the street for hours and when it was time to renew the lease they tried to go up a extra $100 and when asked about the murder they stated it wasn't their fault because the person didn't live in their complex. Their was mildew growing from my ceiling in the bathroom and when I brought it to their attention they just painted over it. You're definitely not going to get all of your deposit back because they're going to find some bogus reason to keep your money. Looks can be deceiving and these apartments are very deceiving.”

“If you're anything like me that love peace and quiet then this is definitely not the place for you. It seems like some folks are just disrespectful. Every other car that enters the apartments grounds has their music turned up to the highest power and will sit in their car with the music still up even after they've parked. I call the front desk about the issue on a daily. I am more than sure they'll know whom this review is from. The grounds are kept clean, the staff is nice and prompt, maintenance is friendly and prompt as well. There is security on the grounds. The new guy is afraid of the tenants. He'll so some wrong doing and just overlook it. I don't know what happen to the other guy but he was on it. Since living here there's been one killing, a break in (that I know of) (I keep to myself), 2 tire were stopen off of my rental car in broad daylight light, they use to have stray dogs but no longer. My only issue is the noise from visitors/disrespectful tenants. The area isn't too nice at all. Not my type of living environment. Currently looking for another place. No assigned parking so visitors take resident spots and residents are left to park far away. I gave two stars due to the noise. I complain so often you'd think they'd have it under wraps but they don't”

“The manager at this apartment complex is VERY RUDE!!! Maintenance staff take forever to make repairs. They can bill you for almost anything. Overrated apartment if you ask me, not very safe with the recent shooting within the complex.”

“I been living at The Reserve at 6363 for almost 1 year. The property staff and maintenance team are very courteous and professional. I would refer my family and friends to live here the grounds are kept clean and well maintained. The maintenance team are really quick to respond to work orders. The laundry room is one of the amenities that are kept clean and cool air for this summer days they also have enough washers and dryers to use. They also have armed security patrolling the grounds by foot 24 hours seven days a week.”

“The staff here is amazing! I just had a work order done in my apartment, and the maintenance man was extremely polite, and courteous. They do a fabulous job getting out notices for ground work, as well as anytime there are loud projects going on nearby. I have been living here for almost 2 years, and love bring here!! :)”

“I been living in these apartments for a couple of months and I have no complaints at all. The management and staff is great and they do all they can to help out. The managers are professionals and they care about the residents. This place has been great.”

“Hello all! I am new to Houston and came across The Reserve at 63 sixty-three. I have been here for almost 4 months and have been truly happy living here. The grounds are kept clean and the staff is wonderful. The manager introduced herself to me and has gone above expectation. Overall, I am happy to be here!”

“I will be renewing my contract. I have lived here for the past year and have no complaints. The staff knows me well. The manager is professional and always makes sure my needs are met in a timely fashion.”

“I moved to The Reserves in January. I love this place. The management and staff are really friendly and are willing to go beyond to meet my housing needs. My surroundings neighbors are friendly as well. I am happy to be here. The professional staff and managers make sure I feel comfortable and safe at this location.”

“I was unsure of these apartments when I moved into Houston. Even though the location isn't the best, the management is great. They go out of their way to make your stay the best it can possibly be. I lived here for a year and the manager made sure that our stay was a positive experience. I reccomend this property to anyone who needs affordable living and great management. Thank you to the team at 6363.”

“I have lived at The reserves for going on two years now I have no complaints at all.....I have two younger kids and my neighbors are very understanding about it...any time I have a issue the staff go above & beyond for me and always call and do follow ups to make sure I was satisfied...I have no complaints about reaches at all I feel like it's about how clean you keep your house.”

“I have been a resident here since August 2015. The staff and security people are very helpful in making you feel at home. My studio apartment is perfect for me. It has a walk in closet, full size kitchen , bath,and patio area . The location and bus line make it easy to move around town with out a vehicle. "FRIENDLY" is the best i can describe the atmosphere where I live.”

“Been a resident since 2011, recently renewed my lease for another year, a great location easy access to all major freeways. I loved my apartment, gives me all the upgrades for a cheap rent and great service. Quiet place, loved our gym and club room great place to have a party and no need of having guest at home. Maintenence is on top of all my orders. Grounds are kept too. Office staff is friendly and professional and helpful at all times. Always eager to help. I highly recommend if you want to live nice with all upgrades in cheap area.”

“The staff is great. I been living here for a couple months and I have not encountered any problems with my neighbors. The manager is professional and she cares about the residents.”

“The apartments are clean and well kept. The staff is courteous and professional. These are some of the best apartments in the area. I have only been staying here for a few months but it's been good so far.”

“I have recently moved in, and the staff has been so wonderful. The grounds have been kept clean. I feel safe here.Once of the deciding factors for my move, was the staff. When I first came in to see the apartments, everyone greeted me and introduced themselves. The manager, Lourdes, was really professional. They were a good incentive for me to move in. All the places I had been before never had this type of professionalism. Good job, guys!”

“I am writing this letter of appreciation for the office & support staff at The Reserves @6363 Houston Tx 77035 I have always appreciated the professional and enthusiastic customer service provided by the office staff. The maintenance team has consistently demonstrated excellent service to the residents. The leasing staff has been outstanding in their support of the residents and their concerns. In particular, I wish to express my appreciation for the hard work by the office staff and the maintenance staff during the 14 yrs living here. I have been through many transition here from Green House patio to exceptional living After Judwin took over a major transition took place on the property from apartment, compound and yes residents. I am very impressed by the staff's hard work and diligence in once you call then there to fix something they are always will to help. The staff's here is indeed indicative of the hard work and professional service consistently demonstrated by the office and maintenance. Sincerely, Current Resident Bernard1”

“Kuddos to the reserve at 63 a cut above the rest.The public transportation is so close and I'm thankful because my husband is disabled and cannot walk that far. Whenever I call in a maintenance request I always get a follow up call the next day by one of the friendly staff members to make sure we are satisfied. The maintenance staff is very professional and thorough and never have to repeat their work. My husband and I love how quiet it is especially at night. We feel totally safe at our community it is well lit and they keep the shrubs and trees trimmed for our safety. A bonus is that a security officer is always walking around. The staff is so professional and courteous and they really listen to the residence if we have a concern. too be an older community the grounds are well manicured, it just looks great. To put the icing on top of the cake The Reserve at 63 honored all of the mothers today for Mother's Day by treating us a delicious Chick Fila meal and a vase of carnation flowers. I would highly recommend the Reserve at 63 to anyone who want a pleasant experience in apartment living and for those who just want to get a head or establish good credit. Sincerely, Mrs. A”

“As a current resident for almost 5 years the property is really quiet, I love the Efficiency with the sun room in which I can converted to a bedroom for my wife and self and have a little of privacy. When it comes to work orders they are really quick to respond. I will recommend if your looking for affordable rents for starters.”

“LMarshall - Me and my family have lived at 6363 for close to 2 years now. My stay here has been comforting. The managers are courteous and my maintenance request are always met. The lawn is manicured weekly and trash is picked up off the grounds every morning. Of course that's a plus! Most of my neighbors were here when I moved in so, we watch out for one another. Overall, I'm satisfied!”

“I just moved I a week ago and I HATE IT HERE. THERES ROACHES EVERYWHERE. never had to deal with roaches in my life. It's so bad I can barely sleep at night. I want to break my lease. I DO NOT recommend anyone to stay here. There's people arguing and yelling all the time. I can't stand it. The staff are extremely pleasant but the infestation is ridiculous. I hate it. The apartment it's self is fine but wanna cry every day because I moved my three small kids into a worse place than before.”

“If you are looking to move in here PLEASE DON'T DO IT!I lived here some years ago moving in from out of state on a job assignment, found these guys online. I have had to fight these guys every since 2005. I was let out of a 6mo lease, and the owners must be slumlords because we tried to tell them what all was going on and they did not care. They just want their money. This property is roach infested, and has a community of immoral aberrated drug addicts. I had to file 4 police reports for stolen items in these apartments, my car, (which I got back without rims) jewelry, clothing, shoes, and my kids video consoles and games, etc. What they do is go in your apartment and take things you won't immediately miss. It took us a while to figure out our things were being taken. But after they get you for the small stuff, they move on up the ladder. I went to management several times, and told them we feared our lives. We think that their management office had a part for more then one reason. We explained to them on several occasions what was happening, and finally I let them know I would no longer live there, and I demanded the lease be forgiven due to the circumstances. They ok'd this with proof of my burglary's (I provided them police reports). We moved 36 days shy of a 6 mo lease, and I left the apartment in better condition than when we moved there, and I will be damned if I have not had to fight them every time I move. It shows up as a broken lease. The rent was $675.00 a mo, but the balance they say I owe them is over $800.00 . I will never pay this balance. It is havoc on my credit. And trying to explain this situation back home makes my family look bad. We always pay for our obligations. Good Luck if you do rent here. I would do a deeper investigation.”

“if you have no plans of going to hell,DONT MOVE HERE.I WOULDN'T MOVE A DOG HERE.these apartments,is just not fit for the human life form.its too much of everything over.you can change the name,but the memeries is still here.the lives taken here is still here,the drud dealers are still here.its just no help for this place i've been here a little over a year.everyday is a nightmare,you can't just lay down at night and sleep.i'm so scared for my family over here.i can't see myself telling anyone to come live here.we have had every crime known to man over here.bats lots of them living in my walls,the smell is very bad too.i'm just at the end of my rope and will be moving soon next month.i can't go on living here with my kids no more.”

“The amenities here: Roaches, spiders, ants, beggers knocking on your door @ 10:30P, prostitutes (women and boys), drug dealers, theives, murderers, and pit-bull owners that management freely rents to. Management doesn't who or what goes on in these apartments because they cannot find any decent people to live in this terrible place. This week alone we had a murder on Sunday and 16 units burned on Monday morning. Six months ago, a contractor was held at gunpoint here. You constantly hear gun shots. The parking lot is poorly lit. The pool is really pretty but its seldom open.”

“I am not from Houston only been here a year. This is my 1st apt in Houston, resided w/family previous to moving here so I was not familiar with the area. Initially the area and complex seemed decent. After about a month of living here, I saw the area and complex for what it is. This complex is a complete and utter DUMP! This past Sunday a man was found shot and killed across the parking lot from me. Then early Monday morning 16 units burned to the ground. I stood on my porch and could feel the heat from the fire as if it was directly in my face. Fortunately the flames were controlled and I did not have to vacant my apartment. Unfortunately an elderly couple were killed in the fire, found in a closet. I have witnessed drug sells and drug use on the property (walking past in broad daylight). My unit is completely outdated. My kitchen cabinets are falling apart as well as my master bed cabinets. I also have problems with roaches. I take my trash out ever other day, sprayed chemicals, set bug traps all around my kitchen floor and cabinets. They still are here, they're only in my kitchen though, Thank God. I've had several problems with my electricity and ac. The laundry facilitiy is horrid. I have no idea why they even have a laundry room. I wouldn't dare wash my clothes in it. I still have to go to a laundrymat. My neighbors play their music LOUD all times of night (Im 26 yrs old and the noise bothers me). The answering service they use is completely RUDE & UNPROFESSIONAL! This property was recently taken over by Gregstar management, which is a corporate company. Greystar manages at least 100 properties in the Houston alone in really affluent areas. I have no idea why they took over this dump. They are several huge pot holes in the 1st entrance of Airport Blvd & Sandpiper (drive with caution). I wish now I had of seen this website before renting with this complex. So many negative reviews and I can vouche they are all true.”

“i dont saty there but about to be in a week and basically the people that area complaining are trouble makers if you mine your business you should be ok every where u go is something u cant run from violence and if you keep runnin into it most likely its u who is the source”

“I thought that because these reviews were written 2 yrs ago things would have changed. I moved in 6 months ago, and the place was empty. I thought okay they took out all the bad people and are starting fresh and getting the place fixed up. People are moving in but they don't look like good people to me. As a matter of fact we have a couple of prostitutes that live in the corner building and then go and stand at Bob White and Airport. There is even a young boy that stands there. There are always men hanging around doing nothing. I think they watch when and for how long your out. The parking lot is always dark. I hear gun shots every few days. I have been approached in the dark (not lit) parking lot several times for money. People knock on my door to ask me for sugar, soap, onions, coffee and money. I think so they can peak in my apartment to see what I have. Now they knock on my door and say they have the wrong apartment. Jeez, they even stole an aloe vera plant from my front door. I HATE IT HERE!!!!!! I am packed waiting to get out!!! Don't make the same mistake I did. You will regret it!”

“All I have to say it that this apartment complex has to be the worst apartment complex there is in Texas. I got an upstairs apartment and it was ok for like the first 2 day then all hell broke loose!! First there were kids smoking marijuana at the foot of my stairs almost every morning I would go to work and then someone started a fire undernieth my apartment on the first floor. I had to put the fire out. So, then I ended up moving in with my now husband but i still kept that apartment as a fall back in case things did not work out with my hubby. Well I paid rent on May 1st of 2008 and when I went to go check on my apartment which still had some of my stuff in there my key didnt work. I waited and waited and then some guy goes right up to my door holding groceries and unlock the door and walks right in. I was like excuse me I live here and he was like "No you dont I just paid the rent here and I moved in yesterday" so I was dumbfounded and furious. So the next morning I went to the office and they told me they cleaned out my apartment threw all my stuff in the dumpster but yet they cashed my rent check and kept my money. I only had the apartment for 2 months. When I asked why they did that all they could tell me what they would give me another apartment....ugh HELL NO!!!!”

“The guy at the bottom is right... dont move here if you value your life. since hurricane ike they have not done any work AT ALL!!! i spoke to the manager personally and face to face about mold in my apartment.... nothing happened. my wife is 7 mnths pregnant i tell her....she says i come out there myself next week... its been two months since she said that... right now i plannin to sue and brake my lease. they think there gettin rent! HA! maintenance men come look at whats wrong... say they will be right back and be gone for months at a time ....if you have any family,or friends please move in with them until you can find something better”

“I too aggree with persons who previously entered notes about the complex. It's ----ed up from the head down. They are always toO busy. In addition Tina is never available to resolve dilemmas. She oftens sicks her mangy muts (Lupe aka thunder thighs ,Ms. Henry and Big bertha butt to assist you. They're extrmemely unprofessional and soooo mexiacano. When a black tenant visits the office to complain they mysteriouly only tend to speak their native language LOL wet back -------. Please don't let me discourage you. I welcome you to come home and be miserable with me. LMAO.”

“After much research I found the information I needed and I wanted to share it with everyone. Greenhouse Patio is owned by "Grandbridge Real Estate Capital LLC" http://www.gbrecap.com/ but the registered agent that you sue is called "CT Corporation System, 350 N. St. Paul Street, Dallas,TX 75201. http://li-public.fmcsa.dot.gov/LIVIEW/pkg_html.prc_proc_ser”

“LIVED THERE AS A KID IN 1990 FOR SIX MONTHS AND MY MOM LEFT DUE TO DRUGS AND A MURDER.NOW ITS 2008,I'M GROWN NOW AND LIVE ACROSS THE STREET IN CATTAILS FOR 4 YEARS,EVERY YEAR SOMEONE GETS KILLED OVER THERE. TWO DAYS AGO SOMEONE WAS MURDERED!”

“I feel that your on your own in this apt. with nothing positive from the office.They listen with a deaf ear. They never followed what they said they would do. The manager promised to get more security and to put more lighting outside. I have been here for 9.5 months and have yet to see either. I feel this Apt. is not worth the money they are charging for lack of any service.”

“TODAY I FOUND OUT THAT THE ONLY WAY TO BREAK A LEASE HERE AT, GREENHOUSE PATIO APARTMENIS, IS IF YOU GO TO THE MILATARY: THIS IS WHAT THE MANAGER TOLD ME TODAY 4/7/08. A 22 YEAR OLD GOT SHOT TO DEATH TODAY.I WANT THEM TO CLOSE DOWN. PLEASE DONT EVEN TRY TO MOVE DOWN HERE!!!!”

“IM A RESIDENT IN GREENHOUSE PATIO AND HAVE BEEN LIVING THERE FOR THE PAST THREE YEARS AND FOR THE LAST TWO WEEKS THE LIGHTS HAVE BEEN OUT IN MY BUILDING MYSELF ALONG WITH THE OTHER TENANTS IN THE BUILDING HAVE REPORTED THIS AND THEY HAVE FAILED TO REPLACE THE LIGHTS. ON FRIDAY MARCH 21, 2008 AT 5:10 A.M. ON MY WAY TO WORK I TRIPPED AND BUSTED MY HEAD OPEN IN THE DARK WHICH CAUSED A TRIP TO THE EMERGENCY WHERE A CATSCAN WAS NEEDED, BECAUSE OF THIS ACCIDENT MY HUSBAND AND I HAVE HAD TO MISS WORK BECAUSE OF THIS INCIDENT. I HAVE REPORTED THIS TO MANAGEMENT ALONG WITH PICTURES AND STATEMENTS STATING THIS ACCIDENT WAS CAUSED BECAUSE OF THE LIGHT OUTAGE THAT HAD NOT BEEN FIXED TILL I SHOWED UP WITH WITH THE STUFF FROM THE HOSPITAL AND GUESS WHAT AN HOUR LATER IT WAS FIXED AND THAT WAS A LITTLE TOO LATE. THE MANAGEMENT IN THE APARTMENT COMPLEX DONT CARE ABOUT NOTHING BUT THEMSELVES. I WILL FOR SURE BE GETTING OUT AS SOON AS I CAN.”

“I put in my 60 days notice, however they claimed they never received it, but they got the money for my last month's rent. Because of my name they thought i was of -------- origin but when they saw the color of my skin they're whole customer service "etiquette" flew out the window. They were extremely rude and useless!”

“If you dont like the apartment move ! dont wait until your lease is up ! You did know you can get out of your lease! if crime is that bad move the crime is the apartment, it not the resident it is non resident selling drugs if you know someone is selling drug report it Resident for over 3 yrs The new security is good, they are stoping th Drug Traffic, it's people like you who dont report drugs seller, you need to move, you may be a user E”

“Hello, My question is about the apartment that my daughter lives in. On 03/12/08 while she was at work, her apartment was broken into thru her bedroom window. She filed a police report and contacted the office staff to report the incident and to request that her broken window be replaced. The apartment maintenance showed up two hours later and took measurements. He left and returned with a large board to nail over the window. I was told that he would have to order the window. I took off from work today because I do not want to risk leaving with just a board over my window. My daughter called the office on 3 occasions today to speak with the manager and was told that she was busy. I called and asked for her as well and after numerous questions, I was put on hold and then told that she was busy. I spoke with the office staff named Bonnie. I explained the seriousness of replacing the window and was assured that it would be replaced today. It is now 3:15pm on 03/13/08 and getting ready to storm and the window still have not been replaced. Is this legal? I would think that her safety is an issue. The complex has security but they are never there. They check in for duty and then leave the complex. When the police officer showed up to take my burglary report, he had to leave his squad car at the front gate and walk to my apartment because there is no way for them to enter. I was told that an officer was dispatched to my apartment earlier but could not gain entry so he left. This is horrible. What should my daughter do in a situation like this? Who should she contact? Your help is desperately needed as she has 3 small children and I fear for their safety. She contemplated moving but was told she could not break her lease even if her safety was compromised. Thank you in advance, Have a great day, Sherry Lindley”

“I lived in greenhouse for 10 yrs, and the thanks i got was to lie and say i owed money when , i did everything by the book but now my name ended up in collections and on my credit that is so unfair i cleaned the place and did everything by the book, thanks for trashing my good name and my credit”

“I live here now and the rent is low and at first i was happy to get the place. Then after moving here I heard gun shots throughout the night. Two people were murdered in the parking lot near the exit (where most people hang out and sell drugs). Lately, we got a new manager and she is promising to change things for the better. For the first couple of weeks the gates remained closed; however, now it is a different thing. Gates remain open for all to enter and exit. Not long ago I woke up to find someone trying to climb over my balcony. I am getting near the end of my lease and hope that i can leave with out getting robbed or my apartment broken into. THIS IS NOT THE PLACE FOR YOU. DON'T MOVE HERE IF YOU VALUE YOUR LIFE, YOUR THINGS AND YOUR PEACE OF MIND.”

“I move here Dec. 2006 and one week later two people was murdered. I here shooting just about every night. I cant't to move from this place. This is the worst place to live. DO NOT MOVE HERE.”

“My husband & I stayed at the Greenhouse Patio Apartments in Houston for 5 years with our two children,(a 3 year old and an infant). We stayed in a 1 bedroom apartment and it was wonderful! At night, we used the roll out sofa in the living room for our toddler. The room was updated and had decent furnishings, some of it modern and some not. It has a kitchen and a seperate bedroom. We have stayed in a regular hotelsized cubile Id call it in NYC before and it was so small and we had no way to properly clean our children's sippy cups and bottles. Our kitchen here came equipped with a dishwasher, which was wonderful.<br><br>OK, the downside is that there is very little service from the staff. No one helped with our bags when we arrived or when we departed. Sometimes we would call downstairs with a question, and no one would be at the desk to answer the call. The internet was down 2 out of the 5 days. I called ahead to see if we could arrange using the baby crib from them and they informed me it was $200/day. We thought that was too much so we brought our own.<br><br>This being said, we would definitely stay here again because the rooms are so large and the location is excellent. You are next to the Boobie Convience Store and across the street from The Blood Cheese Factory Representing West Airport. It is perfect for a family. You just need to go into it not expecting a lot of under the teller service. It is not that kind of establishment. It is basically an apartment in a great location at an affordable price.<br>”