“No mailbox covers. Infested with roaches. Hollow walls. Maintenance men will be in your home going through your things when you are not at home. Structure of the buildings are weak and old. There’s always sewage spewing out into the streets and the maintenance crew goes days without cleanup. The pools are dirty 80% of the summer. Will not recommend to anyone. Rent should be cheaper due to the interior and exterior of this place. Understaffed and always rude. Never complete any tickets that you submit. Laundry mats are constantly filled with human feces or urine. Appliances in the apartment are cheap and hardly work. Electric shortages in all of the plugs. If I could give this 0 stars I would. I believe “allegedly that the front office crew destroyed my mailbox due to retaliation. Oh yeah and no hot water and mold.”
— 2151 S KIRKWOOD RD · Houston“Please don't bother...very unprofessional. Insensitive,to humans I would never waste my money on a apartment complex that doesn't care about there residents. To post a eviction note on the door making fun of financial hardships. Not some where I would live.”
— 2151 S KIRKWOOD RD · Houston“A través de este medio quisiera reconocer publicamente la colaboracion que recibi de parte de la señora Sofia (oficina) y el señor Victor (mantenimiento) en la recuperacion de importantes documentos que por error de la empresa D.H.L estuvieron temporalmente extraviados. Gracias por tan importante esfuerzo y colaboracion. Through this medium, I would like to publicly acknowledge the collaboration I received from Mrs. Sofia (office) and Mr. Victor (maintenance) in the recovery of important documents that were temporarily lost by D.H.L company error. Thank you for such an important effort and collaboration. -Freddy Mujica Guzman”
— 2151 S KIRKWOOD RD · Houston“The horible management i see in houston the manager dont know how to threaduri the personal who live in that place not safe not clean a very B?d management i dont recomand to anybody to rent here is a shame”
— 2151 S KIRKWOOD RD · Houston“Office managers are completely unprofessional. Won't do anything that's required of them. Only thing nice is the showroom and office none of the apartments look like that, whole office is -------- soon as I asked was anything available they said no. But website showed all available apartments. Don't waste your time. Complex full of trash”
— 2151 S KIRKWOOD RD · Houston“Avoid this place, the value seems worth it but for your safety and piece of mind do rent here. The management company does not care about you, just that you have the rent on time. They seem to be careful about who they rent to but that's a load of BS. There's some good neighbors but its outweighed by the crap that they rent to or the friends of those who visit. Also the maintenance issues that plague this place are ridiculous not to mention the roach issues with people leaving their trash outside for days. Again avoid this place pay the extra 50 to 100 for a better place to live you will thank me for it.”
— 2151 S KIRKWOOD RD · Houston“The apartment itself is not the worst, however the staff make you despise the place. The people at the office are highly incompetent and act as though you are a burden. You literally have to go to the office to yell at them to get some work done. I will definitely stay away from this one.”
— 2151 S KIRKWOOD RD · Houston“I hate every second living here. It seems they have allowed criminals live and work here, as maintenance . There are a lot of predators live and work here. I don't feel safe and I have lost my peace since I moved here. Neighbors are very loud, geto type of people who argue, yelling curse words to each other and if not they party so loud that it's impossible to have peace in your own home. The walls are so thin that I can hear everything neighbors say !!! The equipment in the Gym are broken and they never fix it. The flush system in toilet and shower is very old and doesn't work right. You have to flush at least 3 times until it works !! Even after the maintenance say they fixed it !!! I don't know where do they get these maintenance, illegal immigrants or not they don't know their job and don't speak fullent English !! The maintenance & contractors , themselves play loud music while they work and don't care about the residences here !! There has been so many thieves stealing my stuff that I am afraid to leave my Apt. The people working in the office are very rude and don't do their job right, even after telling them So many times to tell my neighbor to quiet down, they don't do nothing !! The worst is the swimming pool filled with kids who pee in the water and the landscapers who blow every trash from outside in to your patios and again when you tell the office nothing changes !!! Frankly, they don't want the residences be happy here ! They lie to your face all the time and twist the truth for their benefits. I hope Harris County gets them...surely they are breaking laws giving work to criminals, as maintenance and homes to criminals as well. God save me from them.”
— 2151 S KIRKWOOD RD · Houston“Awful place. There are many criminals here stealing my packages from in front of my Apt. and even mailboxes which are not cared for, usually you see your mails pinned to the board than being in mailbox! And it's stolen the next minute. Furturemore, the cut water all the time here as a usual thing. They say they are fixing leaks but you don't see anything improved nor changed ! There is a lot of noise here, dogs barking, children playing and their parents partying, getting drunk and yelling at each other, speaking the faul language. They say they have a Gym but a lot of equipment are broken and useless. Worse the maintenance and people in the office are rude and don't want to work. When you request for a problem they don't show up till you beg them over and over again to come and fix a thing ! It takes them a week. Worst is managers, office people and even maintenance are usually at the other property they say ( where they get more $$) and no one is here to take care of this property !! There are a lot of predidotors on property which you are afraid to go to the pool in safety. Moreover they give a price for rent but you notice the utilities they charge is at least $85 which is outrageous since they don't have any trash pickup not any new nor luxury thing !! The pipes and toilets are old and the flush system is very bad here. Warning, Don't come to live here, you will be miserable like me !”
— 2151 S KIRKWOOD RD · Houston“Karen! Karen!! Karen!!!. If it's possible to yell her name all around the complex I will. I have been residing here for little over 4 months now and so far so good am loving it. Moving from a luxury place down here, I thought I wouldn't love it but the reverse is the case. And many thanks to the staff in the leasing office they are all fantastic most espcially Karen. She's very detailed and takes her time to show you everything and tells you all you need to know in your decision making. Thanks Karen and Jessica. I appreciate everything done for me. Management need to give you guys a pay raise considering the amount of work and energy out out there. Thanks guys.”
— 2151 S KIRKWOOD RD · Houston“Apartment complex office staff not very helpful. They work with you sometimes. We have a lot of new people moving in - scary. you have never seen something like this somewhere :/ . People that I known gets stole in they're cars and inside the apartment during day time, what the hell is going on? nobody knows! Saturday someone got inside my apartment mess up my bed, I was at work all day, how can I leave my home in peace no way I can do that I'm always worry what is going to happened next. the only people that have key from properties is the complex staff and you ask them, of course they never know and can't help. Some persons like me we just need to leave relax but seems they just want to make it awful. Besides they charge very expensive for living. Not recommended to move in. Noise horrible, landscaping horrible, safety poor very poor, neighborhood is ok.”
— 2151 S KIRKWOOD RD · Houston“So I've been here roughly a month and I can now give a honest review. Two reasons why I moved here. 1. The reviews from this site and google were very good compared to other apartments in the area. 2. The rent was good. I came to the property on two separate occasions before I relocated to Houston. Both times I viewed the property the leasing agents weee very professional and knowledgeable. I will say it can be hard relocating to a different state and trying to get everything together but Yeni helped me out a lot and she kept in contact with me every step of the way. Very professional. Moving day. Signed all my paperwork got my keys went around to my apartment which is located in the back and as soon as I got in the gate (which was open) my jaw dropped. I thought I was in the hood. I now see why they only show you the front of the complex that looks beautiful and well maintained. People hanging out some guy looks like he runs a mechanic business out the garage. Got to my apartment and the building next to mines has a sofa and a treadmill outside that looks like it's been there for a while. First thing I noticed the screen were broken/damaged had big wholes in them. Apartment wasn't bad just a few nicks and backs here and there. Fast forward to now. I've had multiple service requests they are pretty good about it however they won't notify u that they are coming in which I don't like. People hang out and talk very loudly in the middle of the night like residents don't have to get up for work in the morning and my package was stolen from my doorstep. The aggressive breed policy is not enforced at all. I've seen countless pit bull terriers around here even one not on a leash. They finally fixed the gate but didn't have the decency to give the residents who pay rent the new gate code. Needless to say I'm moving when my lease is up.”
— 2151 S KIRKWOOD RD · Houston“I have a few friends that live on property. I was referred and stopped by this past Saturday. I appreciate the help from Joey since she was busy and still showed me around. I toured many properties that did not want to show and seemed annoyed by me just stopping by. I am strongly considering leasing. My only current reservation is that they do not have w/d in the unit.”
— 2151 S KIRKWOOD RD · Houston“Went to look for a one bedroom one bath. Staff and management was very friendly and its in a great location. Was greeted right when i walked in. The sales rep name was Yeni she was very knowledgeable and professional. Ask for her if you stop in I would recommend the steeples to friends and family”
— 2151 S KIRKWOOD RD · Houston“When I moved in I hated the parking. Every night I came home I was full. I complaint to the office and they advised me to get a carport which I did. After that I had no issue with parking. Parking is a big deal for me.”
— 2151 S KIRKWOOD RD · Houston“we just transferred into an upgraded 2 bedroom with 2 bath. Love the upgrades! Rent was higher but worth the upgraded look and cheaper than other properties around here. If you come, ask for Joey. She is new but very helpful and cares for the residents.”
— 2151 S KIRKWOOD RD · Houston“Great environment, the ladies in the office have great personalities, easy to work with, knowledgable, and hlepful.”
— 2151 S KIRKWOOD RD · Houston“No tengo problemas con estos apartamentos. Siempre son rapidos los de mantenimiento. Tengo 3 años aquí y apenas renové mi contrato.”
— 2151 S KIRKWOOD RD · Houston“Joey helped me during my application process. I applied online and it was quick. I have seen mixed reviews but I was pleased with the property, the prices and the inside is upgraded. Love the floors and back splash. I will keep ya posted on how my year here goes.”
— 2151 S KIRKWOOD RD · Houston“I been living here almost a year,i haven't had a problem with nobody,the staff are nice and profesional..on summer when my kids were out of school the pool was clean all the time,the property is nice and clean I have no complaints at all the rent is fair!i highly recommend it!”
— 2151 S KIRKWOOD RD · Houston“Large complex with diverse layouts. Big pool, and clean. Very friendly staff. They really like to engage the residents and hosts events for them like the easter egg hunts and summer pool party.”
— 2151 S KIRKWOOD RD · Houston“I recently move here and I can say I like everything so far. The staff is very friendly and professional.”
— 2151 S KIRKWOOD RD · Houston“This place very bad unsafe parking is a nightmare no parking , staff very rude nice before you sign in soon you became a resident manager an all staff treat you like a dog very rude make you feel like you have no rights as resident if you have a situation for law sue duet don't think twice , all gates arround open 24/7 any one walking from the street walk in the property very un safe and dangerous , they don't care about the residents laundry is a disaster all ways robe your money first time I hear this if you want to use The Gym You need to buy a Key Very expensive Key $50.00 dollars paying to use the property Gym WTF this is ridiculous good luck people this place sucks”
— 2151 S KIRKWOOD RD · Houston“I like the management team and they are friendly people to be around and talk to, even when I hit the covered parking beam with my car.”
— 2151 S KIRKWOOD RD · Houston“I have only lived here for a short period of time, but I can say that out of several apt communities I have lived at, steeples apartments is by far the most reasonable in price for this area and the office staff are kind and knowledgeable about their job, very helpful with us as residents and the maintenance is quick in responding to any requests that I have had so far.”
— 2151 S KIRKWOOD RD · Houston