All 25 tenant reviews.

“The people are having they seen all the damages that's been here and some of the stuff has not gotten fixed and I'm still waiting on the hair lady do something to check on about the black mold inside the wall of the dishwasher I'm a mother of four and I've been really patient with the hair lady at the office I wish you would actually put in action so there would not be any serious harm over here due to any black mold is already had been three of us going to get checked before Clinton me I want this lady to see about the black mole that's probably accumulating back inside the walls of the dishwashing machine”

“Do not move here!!!! Please do not move into these apartments. It’s full of mice and roaches. It’s absolutely disgusting. The office staff is rude and not helpful. These are the worst places to move to in Houston. They don’t make any repairs. I can’t stress enough that the place is full of mice and they are disgusting. Please do not waste your money.”

“This place is disgusting. It’s infested with mice and roaches. There’s leaks in the ceiling and pouring into the walls. My dishwasher leaks all over my kitchen. The office staff is HORRIBLE. Please do not move here.”

“Parking is horrible, maintenance takes forever to come or complete a work order, always a bunch of bugs, not sure how they get in and on top of the had a mice invasion (caught 12). After the mice invasion I will not renew my lease can not it take it anymore. Office staff (some not all) have nasty attitudes. I can understand if it's a financial issue or because of the location of schools and stores why one would move here but if you can do yourself a favor and find somewhere else.”

“Since the manager Tijana took over as manager the frounds are kept cleaned, maintenance is great...my overall experience has been good since she has been manager. Before we had issues with noose, grass wasn't kept up and the parking was horrible, which it still is. That's my only problem.”

“This is appartment is a nightmare everyday you needs maintenance nothing is working properly. Everything is broken and old also water leak all the bathrooms. The office don't care, STAY AWAY from this appartment it is not worth it.”

“I'm looking forward to staying at this beautiful place. Myrka really helped me out. She was patient and understanding. She did an absolute great job. There are so many helpful agents. Me and my child will enjoy this place as it is a blessing. Remember home is what you make it, nothing perfect but after the long road I've been down I'm very appreciative. Thank you”

“I scheduled an appointment to view one the units and the office closed during their normally scheduled hours! I take that as a sign from God that this was not the place for me. Who closes in the middle of the day? I called their customer service number and the rep was extremely nice and couldn't believe the office was closed either. After reading a lot of the reviews about roach infestation and bad customer service, I feel grateful because I obviously dodged a potential headache.”

“These apartments are trifling and sad. I've been living here fa 2 yrs. I've been tryna move cuz they dont fix anything. And wen they decide to come out they patch ---- up. Smdh. The apt has water leaks mold and milder and they won't fix it even tho they promise to. These are not good to live in. Im currently tryna move .its just hard cuz im a single mom of five. But im gonna get out really soon like in a month”

“These apartments are horrible. They never fix anything and when they do they only do patch work. rodents are bad also. we started having this problem when I was 7 months pregnant. my baby is now 4 months and we're still having this problem. my neighbor moved because her husband caught 15 rats in their house. DON'T MOVE HERE!!!!!”

“My girlfriend lives here and I spend the night at least 5 times a week because it's closer to my job. Parking here is great, a lot better than some other apartment communities I've lived in. Shortly after my girl moved in she needed to switch units because walking upstairs was messing with her knee injury. The office was really nice about it and had her in a new unit in less than a week. Her neighbors tend to keep to themselves but we don't mind, I like privacy. Maintenance is also pretty good. They fixed her ac within 24 hours of it being reported as broken.”

“I researched apartments all the way from Missouri and these really stood out because of the school and the area. I was familiar with the area due to the fact that I visited frequently. Now that I have moved in I HATE IT!!! The people in the office are unorganized, unprofessional, unconcerned. I've tried contacted the management huh thats a joke. I've found out that its not the maintenance its the office that is not putting in the order. When I gave them money in August they never told me that they would be changed their utilites. When I was in the middle of signing the lease in September thats when they tell me oh yeah you have to pay water. WTH! And you didnt think that was vital information when I had been calling for 6 months and when I gave you my money. Then the water bill comes in December for the month of Sept-Oct. Really people?? Then it looks like they double billing. I told them I will not pay this because this is not accurrate. Then it was a leak for like 2months how the hell will people know whats right on their bill. Im trying to file a complaint on them as we speak! Oh yeah the gates have never worked!! So much for privacy!”

“I am not exactly sure how these apartments operate, but I applied a little over 2 weeks ago and they did my job and rental history check very quickly, but I never heard anything back from them after that. They do not seem that professional either. Fortunately, during that time I was able to do more research on them based on ratings from this site. I have a little kid and would hate to have to be worried about things like this when we come home, especially around this time of year. Thankfully, I am no longer interested in this property and have found something else, that had a heck of a lot better ratings than this place. To think that I assumed that just driving by to visit a place would be more beneficial than checking them out online, at least I know better now.”

“I have been living herew for 6 months now and I can't wait to move out. I have been calling for some type of maintenance problem since we moved in and they rarely come by to fix the problems. The staff is really nice and friendly, but the gates don't close, the curfew isn't enforced and children run through the complex unattended and unsupervised at all hours of the day and night. We also have bugs in here on a regular basis, baby roaches, spiders, cockroaches, ants, you name it, we've had it. Not to mention, it's the middle of June and the pool has yet to be opened. We also have parking problems. This has to be a low income/Section 8/Good Times projects and I can't wait to move out of here when my lease is up. Just because the staff is friendly, that doesn't make for a good reason to stay here.”

“the current manager of Plano, taxes location is mentally sick and extremely rood and disrespectful,Also, she is more racist than ----'s. we had a party at apartment club house and she intentionally disconnect the Air conditioning in the middle of July and ruined my party,several times we called maintenance and they ignored to fixed the AC ,we looking for another apartment for my disable parents who are suffering from manager, please give us recommendations.”

“I lived there for about a yr ...it was a nice apt , quiet for a while . around my 5 month of living there the true colors of PARK VILLAGE came out !!! some teenage kids broke in to a vacant apt next door to me .. oh my lord the would go in there with bottles of beer they played music loud the whole night ... my car was keyed my mail was stolen . i complained to the office but they didn't care the only thing they care about is the money . A few weeks later my best friend came over .. we were watching a movie and feel asleep . we woke up at around 9:00 pm she was getting ready to go hm .. we walk out and her car is missing !!!!!!! we walked all over the complex the car was gone .. then a few minutes later a guy says are you looking for a black car ?? we answer yes hes says oh four guys with a knife and bloody shirts drive away in it .. we were like what ? we call the police we reported it stolen the police told us that they are looking for that car because it was involved in a crime they took down all our info and tells us that when they find the car they will let us now ... 2wks later they find the car all 4 men went to jail for 2 crimes , RAPE , GRAND THEFT AUTO... that following day i moved the hell out of there ... please don't move her your life will be in danger”

“MY HUSBAND AND I LOOKED AT THESE APARTMENT JUST LAST WEEK. WE WALKED THROUGH THE DOORS AND OVER HEARD THE MANAGER DISRESPECTING A WOMAN WHO WAS TELLING THEM ABOUT HER NEIGHBOR WITH LOUD MUSIC. AS SHE WALKED OUT THE DOOR TO HER WHITE CAR WITH MILITARY TAGS ( NOW THAT IS SAD WHEN OUR VETERANS BEING TREATED LIKE THAT) THE MANAGER APOLOGIZED AND CLAIM THAT THE WOMAN WAS CRAZY AND ALWAYS COMING UP COMPLAINING. I DOUBT THAT, SHE WAS YOUNG AND HAD 3 CHILDREN IN HER CAR AND WELL DRESSED. AFTER THE MANAGER SHOWED US WHAT THEY CALL A 4 BEDROOM APRATMENT, WHICH IS NOT....IT IS A 3 BEDROOM UP STAIRS WITH A LIVING ROOM AND DININGROOM/W DOUBLE DOORS. SHE THAT THE DINING ROOM IS A BEDROOM. MY HUSBAND AND I DID NOT GET THIS APARTMENT NOR DID WE WANT TO MOVE IN THIS COMPLEX...BECAUSE 1) THE MANAGER DISCLOSE INFORMATION OF A TENTANT WHO IS IN THE ARMED FORCES CLAIMING SHE IS CRAZY---IN FACT SHE NOT I FOUND HER AND MY HUSBAND AND I THANKED HER AND HER HUSBAND FOR THEIR SERVICE IN THE MILITARY AND TOLD THEM WHAT THE MANAGER SAID, I HOPE THEY TURN THEM IN TO THE HAA AND TAA AND THE VETERAN ADMINSTRATION SO THEY CAN PUT THIS COMPLEX AS A NO HOUSING ZONE FOR VETS OR STUDENTS. 2) THE AREA IS NOISEY AND THERE ARE TOO MANY CHILDREN WHO STAY IN THE STREET AND DON'T KNOW HOW TO GET OUT OF THE STREET. 3) THE ACCESS GATES HAVE BEEN DESTORYED SO IT IS A FREE FOR ALL, ANYBODY CAN COME IN AND OUT. DON'T RENT A PLACE HERE MANAGEMNT WILL TELL YOUR BUSINESS OR MAKE UP LIES ON YOU AND PROTECT THE ONES WHO GIVE THEM EXTRA UNDER THE TABLE.”

“I lived at this place until last month and I just found out that the one person that cared about the people and park village here is GONE. Ms. Carol worked at this property for a long time longer than the manager. If you call or come to the office the manager and her assistant will treat you like crap, but Ms. Carol gave you respect and helped you. Ms. Carol should have stay and they should have fired the others. The white and black people get lease violations for sitting outside or having visiter but the mexican people sit out and lay on blankets all the time and have a lot of people living with them. I had cps called on me when I had words with the manager and their officer, cps said told me that the officer and the manager called on me. Then they refused my rent and filed eviction. I called upper management but they would not return my calls. Do not go to this place unless managers change”

“These apartments are for low income/section 8. They were designed back in 1995 not for the purpose of low income/section 8. Through the over turn of management and the change off owners these are apartments have turn into one of Houston's troubled neighborhood. Management don't care what moves in as long as they get their money.The gated community access gates are wide open to allow anyone to come and go from anywhere. Mail boxes are tampered with by the neighborhood children, property are constantly being taken off your own back paito by the neighborhood children, and don't let it be a holiday like the 4th of July and Halloween; your doorway will have fire cracker burns from them setting them off at your door and egged because the children enjoy doing it every year for Halloween. What is really sad is that a drug lord can be living next to you and your family because in their leasing agreement on page 6 section 24 of the resident safety and loss and crime and emergency states "We're not responsible for obtaining criminal history checks on any resident, occupant, guest, or contractor in the apartment community. if you or any occupant or guest are affected by a crime, you must make a written reprot to our representative and to the local law enforcement". Sad to say that if you move into these apartments you are own your own, because the contractor my have a record or even you neighhor and you will be living next door to drug dealers or young girls or women who put themselves up for extra money. And as far as calling you local law enforcement, they know what is in goes on in these apartments and don't care. They have one once in a while security officer who do not patrol at night when thing are happening. Don't count on maintaince too much. They get there when they do even if you put your order in first thing in the morning. Water in constantly being shut off for repairs, 3 time in the month of August 2010. It would be better off if you rented a house for this amount and have a peace of mind and the security you need. So the person who wrote the review stating they loved it here and been there for 3 years, have wrote a false review and must have been an employee to help boost these apartment ratings. i have been to their office with several written complaints and was rudely mistreated by the manager. She will be nice to ou until you sign that lease and then Ms. Hyde will come out especially if you let her know she is not doing her job. Housing Authorities and SBI need to investatigate this place.”

“I HAVE BEEN LIVING AT PARK VILLAGE FOR ABOUT 3 YEARS NOW. I MUST SAY THAT THE PRICE IS VERY REASONABLE FOR THE SIZE OF THE APARTMENT I HAVE. I HAVE TO DISAGREE WITH THE OTHER POSTINGS BECAUSE I HAVE NEVER HAD A PROBLEM WITH ROACHES OR MAINTENANCE SINCE IVE LIVED HERE. WHEN I DO CALL THE OFFICE FOR A MAINTENANCE PROBLEM, MISS CAROLYN AND THE OTHER OFFICE LADIES ALWAYS MAKES SURE THEY TAKE OF MY PROBLEM. THERE COULD BE MORE ACTIVITIES FOR THE CHILDREN AROUND HERE, BUT THAT ISNT A MAJOR FACTOR. HONESTLY, I LOVE MY APARTMENT....”

“I HAVE LIVED IN THESE APARTMENTS SINCE MARCH AND HAVE HAD NOTHING BUT TROUBLE! THE MAINTAINCE NEVER DO THE JOB RIGHT I HAD TO COMPLAIN NUMEROUS AMOUNT OF TIMES OF THINGS MESSING UP IN MY APARTMENT AND WRITE NASTY LETTERS TO THEM BEFORE THEY EVEN DECIDE TO COME OUT I HAVE HAD A PROBLEM WITH ROACHES FOR A FEW MONTHS NOW AND THEY DO NOTHING ABOUT IT THEY TENATS STILL ELECTRICITY AND MANAGEMENT DOES NOTHING ABOUT IT I HAVE FINALLY TOOKEN IT INTO MY OWN HANDS AND HAVE MADE MY OWN CALLS I WOULD NOT RECOMMEND THESE APARTMENTS TO ANYONE UNLESS YOUR WILLING TO FIGHT WITH THESE INCOPATENT PEOPLE”

“This is the worst apts. you can ever stay in!!!My brother got stabbed 3 times due to the invasions of the hurrican victims!!Drug dealing ,cop chases everyday.Their is lots of gang volience everyday, im talking about if you step outside wearing the wrong color be preparied to be either killed,beat up, knocked out,or man handled.Man the office people are very stupit i mean they will curse you out if u complain about anything.The office people have been sued over 10,000,000 times.They dont fix nothin my friend had a flood in thier apt for over 5 months now.These will be your best friends: roaches, rats,snakes, n more! Dont move here u might die or leave in a wheel chair im glade im gone!!holla”

“I lived in Park Village about 3-4 years ago. When we first moved there, it was nice, so we thought. I lived on the side opposite the office, and it was horrible over there then. But not as bad as I am hearing it is now. Well I liked the community type atmosphere, because everybody pratically knew everybody. And it was a new thing to me, I'd never been in such a place. However, there was a bit of violence, and drug selling going on, then the police were there on a daily basis. Even the kids were a problem, and I'm talking about 4-5 year old kids. Park Village is literally a ------ in the suburbs. Anyways, my mom moved back there, and she can't wait to leave now, because it's nothing but chaos. There are now gangs, and drive by shootings like someone else said. It's rather sad, even a neighboring complex, Sierra Pines, I doubt is worst. I think a lot of the problems may be due to the fact that if not all, more than 50% of the residents are on housing. Also their management is crazy as well, when I lived there they had this one particular manager, and she left when we left, but now she's supposedly back. Anyways, they really need to do something about those apartments, possibly shut them down, because it's ridiculous.”

“I would rather live in a motel then to stay here.. hell I would even rather go stay in 3rd ward somewhere.. These apartments is horrible, Office staff is horrible, and very unprofessional. I would not reccomend these apts to my worst enemy. It's a shame when you can't feel safe in your own home, and have to be cautious of what colors to put on, and not to put on. There's constant violence, and crimes being commited around here. living here you will hear sirens 3-4 times a day and night. the keeping of the property is awful, you look around you see boarded up units with broken windows, trash all over the parking lot, units being broken into, people getting shot, robbed, stabbed, assaulted on a daily basis, and only 1 time has the office sent out a notice. theres a serious problems with bugs, insects, rats, and management has yet to do anything about it. this is not a family friendly environment, and it is not safe nor secure at all.. I know the convenience of the number of bedrooms, but its not worth it. if you don't believe me all you have to do is ride through here at night time, hell you may get lucky in the day time, and you will see for yourself. oh yea here's another "red flag" for you pizza places will not deliver over here at all. if you know like I know you will STAY THE HELL AWAY FROM HERE!”

“In the beginning the apartments were wonderful. Very affordable, spacious, safe, and a good value. Now, it is just the opposite. I have lived here several years and can't wait to get out of my lease to move. It is awful. Gangs, fights, DRIVE BY SHOOTINGS, STABBINGS, DRUGS BEING SOLD this is no exageration! The Sheriff department is there every night and on a good night may two or three times!! I am not certain what side of the apartments the other two people that wrote the previous reviews lived on, but I would love to have lived on that side. There are plenty apartements that are boarded up and have windows broken. Maintenance, don't even get me started, the lead maintenance man is a joke! Office staff is not helpful at all and get an attitude when you call to check the status of a work request. Yes, the do have several activities for the children to do which is about the only good thing I can say about this place. PLEASE before you move here, do your homework: Check the crime statistics for the area, drive through at night, check out the area, I gaurentee you will think twice before you move in!”