All 1 tenant reviews.

“I lived at Montrose at Buffalo Bayou for 16 months, and it was easily one of the worst housing experiences I ever had. Our AC was broken for over two months during the hottest time of the year. Management kept saying they were waiting on a part. After countless complaints, they finally gave us a noisy portable AC unit for only the bedroom and a measly $500 off rent, which barely covered the extra energy costs or the overall inconvenience. This only happened after my partner pushed them to take action. The maintenance team was unprofessional and careless. When they came to fix our vents and AC issues, they left our bathroom filthy, covered in dust, dirt, and debris. I had to throw away my makeup brushes and beauty blender, and spend time deep-cleaning rugs and surfaces just to use the space again. Security and property management were just as disappointing. Our car was the victim of a hit-and-run in the garage, and they offered no help, no updates, and did not even notify residents. Even worse, my partner saw a man purposely slamming his truck door into other cars and laughing about it. Management still refused to take any action. Despite their supposed breed restrictions, they allowed a dangerous Doberman on the property. The leasing staff were condescending and clearly played favorites. Residents at the end of our hallway left trash out every single day with no consequences. Yet when we set our trash out just 22 minutes early one time, we were fined. Other issues included constantly broken elevators, paper-thin walls and windows, and random non-residents being let in and hanging out on the upper floors. There was zero soundproofing, and we could hear everything going on around us. This place may look nice on the surface, but once you move in, the reality sets in. The management does not care, maintenance is sloppy, and the rules only apply when it is convenient for them. Save yourself the stress and look elsewhere. Do not recommend living here.”