Tenant Reviews for 9700 Court Glen Dr

Lets start from outside. Bats and stray dogs struggle for space in this apartment. You would be greeted with a stench smell of bat urine as you enter into the premises. Stray dogs would be charging at you every now and then. Place is very dirty, cleans up about once in 3months. Gate always hanging open. hoodlums uses the premises to walk across to another street. Dont venture into this apartments if you have good expensive rims in your vehicle because it would be stolen even if you are just visiting for couple of hours. It's that bad. and there is camara pointed at every corner yet nobody has ever been caught!!!!!!!. The maintenance team are mainly undocumented immigrants constantly looking for cover instead of do their work. The majority of people living in this apartment are also undocumented that is why none of then complains to the management about the poor condition of this apartment. the apartment is old so the utilities are in very bad shape. AC, toilets, sewage, just name it, breaks down almost after every use and it would take the maintenance forever to repair it. Hot water is not a guarantee cos it breaks down almost everyday. think of winter without hot water?!!!! ho! that's a small fry for the guys of this apartment. Roaches swam in all the rooms .... The problem with this apartment is too much, I can spend a whole day listing them.

So I have lived here from 2012-present. I haven't moved because I am saving for a house. Short and sweet you get not even what you pay for here. Sooooooooo many issues. Days without hot water, my air is currently not working and it's been a week now. I've called over and over and over and all I get told is that they will come "today" every single time and "today" turns into daaaayyyssss. My sink is broken, I gave up calling about that after calling for months with no response. I have 2 bathrooms, one which I can not use because the my neighbor down stairs says it leaks into her bathroom... I haven't used my shower in 3 months now. Due to them never coming to fix it. If they do come they never leave a note and the office ppl don't know if they came or not. I can tell if they come because of the mess they leave. It was a quite place when I moved in, not so much now but it's now really loud either just more ppl. Parking is horrible. Not enough spaces and never any visitor spaces ever. The gates are always broken. The office ppl just flat out lie to you. I have tried plenty of times to get to the owner of this facility but the office ppl won't give you the info. Hope one day these apps will do better. Note I have always paid my rent on time every single month I've lived here for the past 5 years. Still can't get things fixed. They will be sure to leave a note on your door if you don't pay but won't come in to fix stuff. Oh I was also locked out before by them because they lost my check. Just don't move here.

The staff from the front off to maintenance are completely inefficient and apparently suffer no consequences for their complete lack of performance. I submitted my application 3 weeks before my scheduled move in the day of move in came and nothing had been done. They took my deposit when there sign says clearly no deposit and my rent and my apartment was dirty roach and flea infested. The a/c has been repaired 5 times in one month and still goes out refusing to replace knowing it leaks and has caught on fire. Apart from that I rent a 2 bedroom apartment with 2 baths and from my tub to my toilet water leaking backed up and maintenance won't come over 3 hours waiting and no response. I happen to be diabetic and I have to constantly go to the restroom this place is 100% horrible never move here. Save your money, sanity and health this place has caused me sever illness and they have no regard for their tenants. THEY GET A ZERO RATING FROM ME BUT THIS SYSTEM REQUIRES I ENTER SOMETHING.

Poor maintenance rude management the Manager mariela rude tenant can go for month with no AC they don't care they will tell you to move to out if you complain to much there girl name ererica she will hang the phone

I WILL NEVER RECOMMEND THESE APTS TO ANYONE!!!! complete s^^t! shootings every weekend from neighboring apt complex, when it rains, the water goes through the apt. but they at like they dont see it. mold grows like crazy and they just paint over it! the only one that ever gets ---- done is diana, daniela is lazy as hell but sure loves to come up with crazy fees from out of her --- when i pay on time every time. and she never wants to show her face to potential residence. a real disappointment moving in here. and my god the maintenance is horrible! they just leave unvacant apartments trashed and kids play in that... the maintenance guys all get drunk pretty much every night and try to flirt with all the young girls here... only one that ever gets his work done is carlos, the guy on his bike singing to christian music and diana if you tell her, she gets on it, if you tell anyone else, forget it they will never come. and these bad --- teenagers come from the apts across to break into apts and cars and ruin property... they even broke into the leasing assistance apt in plain daylight... even police will tell you to never move in there. its not worth it!!! just pay a little more for better quality!!! i cant wait to move the hell out of these apts!!!!!

Wen I first put in my application they took 3 weeks to review it and they didn't do it till I was sitting right there... next the apt had no ac unit outside no fridge and it was dirty ...the office lady diana was nice at first now she's just plain annoying ,first she told me my rent was 590 and I payed that for 2 months then later I receive a late payment feee plus the the 60$ I didn't pay ...... my family member put in a application a month ago and they still haven't even looked at it.. she said she has an apt available but she couldn't show it to me...idk y and she was being rude as ---- too... she also asked for cash instead of a money order at one point.. people here are so loud and there's always kids outside alone ohhh and dogs too .... the cleaning lady always walks around with half her --- hanging out .. the office staff leaves to do personal stuff while on the clock .. fire the current office staff and hire professional people not hoes that just apply ..oh and also what's the point of having a required parking permit if pppl park here anyway w/o permit and even one guy double parks to save 2 spaces... only honest ppl is 2 of the maintenance guys

I've lived here since 2006! the office changes staff and complex names every 6 months!!!!! there is really something uner handed going on with this complex! nice floor plan lay out! half --- mantienance workers! my ac stopped working in the higheest point of heat! and they told me to run it on 75 until it cool down!!! NEVER WORKED! when i finally moved outi received 149.00 of my depost! still have the chck stubb BUT they reported to the credit agncies that i owe them and refuse to take it off stating that i owe them but i still ha the stubb!!!! if you want a headache every single time you need them then be my guest and live here

I'm a former tenant. When I initially moved in it seemed to be a nice townhouse setting. Not too far from the freeway and mall. But soon I began to notice strange things like opening my back patio door to suddenly confront a strange young man trying to open the door to my storage room (where I stored electronics) with the excuse that he was lost; Inside my enclosed patio area, I don t think so. Another time while in my living room, I heard a crashing sound come from outside. I opened the front door to find a broken bottle all over my car hood and windshield. A lady friend of mine once knocked on my door one day and urged me to let her in because a "strange man" had been following her. All that was 20 years ago when I moved out! It surprises me how absolutely nothing has changed except the name, and sounds like it s gotten a lot worse! Pursuit of the almighty dollar before tenant safety still remains a challenge for the office/owners. Well folks it shouldn't come as a surprise that since this complex is located in a long-lasting crime-ridden district that "strange people" of an underprivileged socio-economic group troll the area. Will it be your home they enter next; will you become the next "drive-by" victim as others have addressed in their reviews. Use your common sense; listen to what the others have to say and not the brazenly obvious "shining reviews" written by the office staff themselves...

The murder that took place here in July of 2007,on a Saturday morning, was not a drive-by shooting!! It was done at close range!! Very near my front door!! Poor girl!! It was a real eye-opening experience to see her bleeding out from her head and leg after she was shot. I heard five gun shots that morning. It woke me up from a dead sleep. I had just moved in two months earlier before it happened. The apartment office lied to the residents about it being a drive-by shooting. IT WAS NOT A DRIVE-BY SHOOTING. After the incident, they changed the name of the apartment complex to Casa Nube. Please do not move here if you value your life and the lives of your loved ones. The locks on all the access gates have been removed. This leads to all kinds of people entering the complex. IE:Drug lords, murderers,rapists,pimps and all kinds of other low life scum and trashy people. The units are also bug infested.

NO,no,no if you value your personals and life do not move to Casa Nube (The Hood) there are mad esidents walking around with guns on them, every day there are more than 2 breakins, all of my items were stolen and the plasma TV are the hot items. There is a new manager there that goes missing from the office and why because she is at residents apartment smoking and god knows what else she is doing at there house. To be honest I feel like this place is very discriminating, I am an african american and I sent two of my friend to lease an apartment, 1 -------- and 1 african american to make a long story short, the -------- was shown an apt. my other friend was not, I asked her who told her that and she was able to tell me that a heavy set -------- woman immediately said that they do not have anything to show, just less than 30 minutes they showed my -------- friend a townhouse.. I told them they need to contact someone about that situation and they are.I will be moving out as soon as my lease is up and I pray that everyone reads this including Casa Nube staff, This place needs to be shut down because I am very afarid someone is going to be killed over her.