Tenant Reviews for 9100 WESTHEIMER RD

This is a horrible place to live, nothing is fixed on time, the office staff is very disrespectful, the maintenance guys are not very knowledgeable. I often wonder is this a business or circus? The office staff get very sassy and disrespectful when complaining and does not take accountability for their actions whatsoever, it's always an unprofessional excuse, then when you send proof they simply stop responding. The security is more harmful than helpful, old man almost ran me over and me while I was taking out the trash. Maintenance is never prepared when coming to fix anything and they are in and out going to get supplies as well as they never honor or respect your time request for completing said issues. They are very disrespectful while in your dwelling. The staff is just horrible.

I can’t believe I moved to this property. That is very nice. I love how the maintenance is very fast when you make a work order. The staff in the office are very friendly. And kind very very nice thanks

Criminals live here. CRIMINALS LIVE HERE. Last night saw someone kicking in the fence to the community next door. Packages are being stolen, UPS man was stalked, gun shots, and etc... These should let you know what to expect from this place. DO NOT WALK THE PROPERTY AT NIGHT IF YOU ARE FEMALE. Dont. Gates are usually wide open and the cameras everywhere are never utilized.

This company advertises leases that do not even exist. They will waste hours of your time making you submit an application and then call you and tell you it doesn’t exist. They will keep the security deposit, application fee, background check fee. They will promise to return the money but never do. If you have been a victim of this criminal, fraudulent, and illegal marketing scheme please contact me. We are forming a group to initiate a class action lawsuit.

it's been a year I live here but since everything was going much less problem the service just repair the door was closed permanently but now since the new team has arrived to change a door that has been open for 2 months without being repaired which explains a lack of security because everyone can have access the maintenance which only repairs what suits it the office which does not take our calls as well as our problems in priority the access doors which we no longer even need to code so much they are more efficient (which again explains anyone can have access) the new garbage service I don't talk about it they do what they want the bags can stay 2 days in front of our doors they don't give a damn before we didn't care because all the services were respected I don't know but I said 0 to the neW Team I currently live here but I don't feel at all safe because of the gates that have been open for months and they don’t fixed

A very quite place to live. It takes 20 to 25 minutes to go everywhere, Downtown, Midtown, etc. Great experience and really affordable option to live in Houston. If I have the chance to stay in Houston I will definitely rent again.

I'm willing to move in a pandemic, to get away from this ---- show. please save yourself the stress this entire place is a scam. they don't work they just show up. if its urgent fix yourself. this is not where you can feel at home

Very bad experience because I had issue with bad smell coming from Ac never fixed and no manager available at the location to talk with and I'm still living in this apartment without using the heat during this winter because the bad smell coming from the AC

Great location for the price you pay. Maintenance are nice people. Management needs to do a better job at keeping the community space clean. Parking sucks. Safe for the most part. Not too ratchet here.

Nice and quite community, lovely neighbor, great customer service, Maintenance always on time. When i have questions to leasing office always I received email back immediately, i definitely recommend any one to move in in this beautiful community