8727 POINT PARK DR, Houston, TX, 77095

They've been letting the new tennant in apt 1610 leave their dog on the balcony to die without any food or water. The dog has been out there since the dog abuser moved in several weeks ago. The balcony is covered in urine and feces. The apartment management won't do anything about it.

My experience here was the worst. Do not move here. Management unlawfully entered my apartment. Threatened me . As well as never came to fix the rat problem for a second time. Everything was broken. Water was always off.

DO NOT MOVE HERE!!! They are unprofessional, don’t fix ----, and are complete liars who don’t care about their tenants. When I first moved in the unit they gave me still had rusty nails in the carpet, the unit was not cleaned, was covered in mold, and had a broken washer/dryer with sitting water in it. Then they flooded my unit trying to take out the broken machine. Then they took over a week to fix the flood damage. And just recently my unit was broken into and instead of fixing the door they gave me a cheap piece of drywall and nailed it to the outside of my broken patio door so now I have a door that spits out glass constantly and they won’t give me anything to seal my unit so I’m not constantly freezing. DO NOT MOVE HERE, ITS ABSOLUTELY NOT WORTH IT!

I started reporting ac and mildew/ mold November 8,2021…it’s December 10,2021 I’m still waiting for maintenance to come fix the ac and mold/mildew problem…still making reports in person, leaving messages, making request online… the office staff tell the same lie each time I go in…

You handled some of my Maintence requests. Several were cancelled and left undone when I left. I received my final bill from you and paid it in full on time and you still tried to send me to collections. Didn’t work as of course I had proof it was paid but was still yet another horrible experience. My mailbox was broken into at least 3 times right next to the office. Never was this truly addressed… just replaced the lock and continued to allow the ignorance to continue. Shocked to hear my review? Really? Maybe that’s because I was ignored when my concerns were presented and when I realized it wasn’t going to be addressed I quit wasting my time. As with anywhere there is good and there is bad. Unfortunately in this complex the bad far outweighed the few decent people I did experience here. I’m sorry you didn’t like an honest review. Highly recommend you start with a true clean up of the property. From the tenants to the trash.

the worst apartments ever. having a link the closet for 2 months and no one has come out to fix it. parking lot is all tore up and the dont seem to care. i can go on and on! the people in the office just let the phones ring and ring and dont even attempt to help answer them.

HORRIBLE PLACE TO MOVE!! I moved in at the beginning of january 2021, at first everything was okay! but now that i’m 7 months in… not so much anymore. first off, the roads are absolutely ridiculous, and full of pot holes! if you expect to get valet trash just because you pay for it, i promise it’s a waste of money! the roaches are literally your roommate that won’t pay their half in rent; the compressor on my fridge went out because of roaches being inside it! i called and told office management to put me on the list to have my house sprayed for pest control… ya know since i do have to pay for it every month even if they don’t come spray. the dumpsters are always so full that people have to put their trash on the ground, and that causes it to get all over to driveway. during the freeze of 2021 my building was the ONLY building left without power and when i finally was able to call the office about it they told me it was my responsibility to call center point to have them come turn the ENTIRE buildings power back on! and to top it all off… if you expect to have a hot shower or even running water HAHA look elsewhere, because we repeatedly have water shut off due to “a pipe burst” or “a problem with the sprinkler system”. i’ve lived here for 7 months and i can count on ONE hand the amount of times i’ve had a HOT shower… RIDICULOUS!!! now for the last two weeks i’ve had a problem with my sinks (bathroom AND kitchen) not draining, my toilet not flushing and continuously overflowing, and my tub not wanting to drain either, i contacted my office management and let them know about the problem and requested that i were to be called before any maintenance person entered as i work nights and sleep during the day, and also let my dogs roam about my apartment. the lady i talked to told me that since i’ve requested these specific instructions that my work order would be pushed back, and could possibly be taken care of in a lengthy amount of time from now as they have “back orders” on other maintenance tickets… moral of the story… save your money!! unless you like overpriced one bedroom boxes with roaches! and not to mention the amount of suspicious activity… the guy on the bottom floor of my building constantly has people pulling guns on him, just a few weeks ago someone broke his sliding glass door, and robbed his apartment… nowhere on my lease did it say i was moving into a gun range and insect farm at the same time!

Do NOT move in! Maintenance does not do their job. I have put in work orders and they were cancelled. I have an open request for maintenance for 10 days. I have called the front office to speak with the manager but conveniently they aren't available. I've sent messages on the app and they've ignored them all. The staff is useless as well. I can't wait to leave!

The staff are great people, ever since moving here I've had nothing but problems with the apartment. I vacuumed up so much dog hair and with that fleas! I told the staff and gave me options, either I can choose to have a post control come over or they can get me a new apartment. I asked them if we can do both, if I would move I wanted to make sure I wasn't taking the fleas with me. Staff said they would call me to let me know if I can get a new place. They did get past control and fumigated the place, I vacuumed again and still found fleas. I emailed the front office on February 27 but haven't had a response. In the email I also let them know that there was a leak and did not come to fix it till March 2. I also did tell them about the leak in person but nothing happened for 2 weeks. My husband made his own work order on there application and came the next day. Since the fleas are still sticking around we do not really stay but slowly I have noticed that the light bulbs are burning out. Not a big issue, I got my own light bulbs but for some reason the next night the light bulbs went out as well. Today, March 3 2020, I got curious and opened a small closet which holds the heating unit, I believe, and found bones, some white dust, left over screws, trash, and a rat. I am hoping I get some recognition from the owner to solve these continues problems. I have a 2 year old and when she sits on the carpet I find fleas on her!! I have been back and forth from my inlaws to come back here hoping everything will be okay. Now that I found these things today is horrifying.

I know someone that live in these apts, and they ----, one girl in the leasing office don't know nothing but swears she know everything, my friend put in a mantainance request before Christmas (it's mid January) and still no response, the roaches are horrible and there's no security lighting here so it's very easy got something to happen here, I wish my friend wouldn't have never moved it, these people are ------ liars and thots