Tenant Reviews for 8701 TOWN PARK DR

The management has been steadily improving the living conditions. The maimtenance department is very good and try to get to you quickly. The washers and driers need more work. Management will try to resolve issues in a timely fashion.

Not a great experience at all, I pay so much and get quality environment. Things keep getting spoilt in my apartment and I pay for pest control every month and there are pest everywhere. Not a good living condition considering how much I pay, it's not worth it. I don't know why I pay for an ADT that's completely useless every month

First, I didn't want to write any comments about Urban Palms apt. My main issue I have with this place is rodents issues. I have reported the concerns for years but it seems no solution and as soon as my contract ends I will move out

The staff is always professional and helpful. Things are handled in a timely fashion, you can tell they really care for their tenants. I just wish the people that drink would not leave empty bottles everywhere. It would also be nice if the people as well as any residents that do it, would not leave the trash all on the ground by the dumpster when it's room inside the dumpster. It makes the property look bad in that area.

The new management has made swipping changes in order to improve living conditions around the complex. From security enteries to apps for gates along with valet trash pickup. They have also painted the outside of the buildings and replaced the toilets plus shower head in the apts.

Vivir en Urban Palms es c?modo y bien protegido, cualquier problema sobre el mantenimiento de plomer?a lo solucionan lo m?s pronto posible y si salen nuevas normas r?pido te notifican en tu correo para que no va ver ning?n problema.

I have lived here for over 20 years and consider this my home. The management staff and office staff are the greatest. There is an feeling of an open door presence when you walk in the office. I would recommend this for anyone looking for a place to call home.

I can tell that someone in management is trying to do good but it's just not working out. I heavily advice NOT to move here. There is a big population of stray cats & STRAY DOGS just roaming around. Everything smells like cat pee outside and there is dog poop everywhere. There are supposed to be two pools but the one in the back hasn't been open in atleast a whole year. There are a lot of drunk & scetchy people, even with the new display lock I still feel unsafe. The apartments themselves are old and not maintained right. Counters and shelves are falling apart, they paint over everything even spider webs which makes everything look poorly. You can never reach anyone in the office via phone and even when you leave a voicemail three times in one week specifically asking them to call you back and leaving your number each them they will not call you back. I had to leave my job early everytime I had to go to the office because they never pick up the phone. Office staff is rude and has an attitude, except for the woman who manages the place. They make parking very complicated with the app and the gates are always damaged by residents. Maintenance is often late and rarely speaks English but Betto is very nice and helpful. He always goes out of his way for others. DO NOT GET ME STARTED ON THE LAUNDRY MACHINES, extremely neglected, always unusable, dirty and there is trash everywhere because someone had the great idea to remove the trash cans. This place is dirty, dangerous, unfriendly and I would recommend to stay away from these apartments

Don't like living here. Rats a roaches, mold in apartment and rent is just going to every month. Apartment flooded last year for a week because they gave us an apartment that wasn't ready and had problems, now it's mold and my son stay sick from this apartment.

Yes I really enjoy the quiet here.I can get my sleep like I want.And when something breaks they always fix it right away.Anything my brother can't fix they fix it.And the washer and dryer is near by that makes it easy. Thank you.