Tenant Reviews for 818 Richcrest Dr

Very bad. The reception staff with poor attention. They yelled from the inside. I do not recommend it. They are not respectful, they lack respect and they can hang up the phone on you several times, even if you are leased in this.

I have lived here about a year now, And I will NEVER renew my lease. When I first moved in, they did not have new carpet in the apartment. My carpet was still wet the day I was supposed to move in and the leasing agent told me to just put some Glade plug ins and buy air freshener to cover the smell of old wet carpet. After a month or so I came home to my WHOLE closet floor soaking wet. A pipe in my bathroom sink busted and even went thru my wall. They put a big hole in my wall but I had to call them a week later to cover it! They didn't put new carpet in my closet after the leak ,they only took the padding from under the old carpet and put used padding in. I was fed up and did not want my house smelling when my family was coming to visit. So I told the office again I needed all new carpet in my whole apartment. They came and gave it to me 4months into my 6month lease but told me I HAD to renew my lease because they gave me new carpet. I renewed it for another 6 months. I had to pay for a parking spot because if you don't, you will NOT find any parking in this over crouded apartment complex. And I was not about to have them tow my car again from out of my own spot. Not to mention its not a safe place. My sister lived there and her place had been broken in to and I had a man pull a gun on me. I'm a female that should feel safe when going home, but did not.. NEVER RECOMMEND THIS PLACE!!!!

I have live in greenbriar for almost a year I like the Apts cause I mind my own business bt they have poor service for the black they want renew my lease never had problems but they do the ------ like that it's full of -------- and -------- thats all they want over here they tow your car parking is horrible the security dnt be at work the lights just be on in the cars and no one is in their when u move in they don't give u the apartment u ask for they say it's full cause they save them for the --------. ..Roctreas Clark

Being in the area that the apartments are located, I was hesistant at first of renting here. But it has been the complete opposite of what you would expect. Of course you still hear of a break in here and there, but other than that, I am extremely happy of the apartments. Maintenance always completes work orders on the same day you report it and the office staff is always friendly and welcoming. I have been living here for a couple of years now and I do not regret my move at all! It was the best living choice I could make for me and my family!

My husband moved into these apartments 6 months after "Ike". They mostly looked abandoned and very scary, but rent was cheap. His apartment was nice. The dealers lived right under us, a man was killed and we constantly heard gun shots. I did report and as time went on management got rid of the dealers and the apartments starting getting much better. I see security constantly. It is at 98% capacity and I now live there in my own apartment, so does my daughter, son and friends. They all moved into their own apartments and so far all has been great. I will say that driving through the apartments can be scary sometimes because people just do not watch their children like they should. That is my biggest complaint. Due to the surrounding apartments being much less secure, I sat on my balcony and usually get a live version of "Cops", lol, I just get the popcorn and watch. I really like my apartments. Just wanted a more updated opinion out here. They have cleaned up.

When I first moved here, I thought that the apartment were nice looking on the inside ans quiet. But soon after I realized that the ladies ib the office can be rude, the dumpstets overflow into the parking lot, theres stray cats everywhere and you never know if your water will come out clear or yellow OR be shut off for hours without any notice. Granted they are the nicest complex in the area and there are security guards I would have definately looked for a better option, knowing what I know now.

I am a current resident of this community and after 5 months I can honestly say I will renew my lease. I used to be in the multifamily residential industry a few years back and I can tell you as a Manager of several different communities in Houston, the manager Alice at Greenbriar Park is Awesome. The maintenance is awesome and most often you will have your service request completed within 24 hours. Now as far as security they do have a courtesy patrol and I see them all day, I haven't seen any major issues or even had any complaints yet...Overall I am a happy tenant...

I usto think Greenbriar Park North was a little scary too. Now, I love it!!! New management company, whole new staff!! They have courtesy officer's, they are getting it together!! God bless them!! Sheriff's are welcome, any time!!! :)

THIS PROPERTY HAS NEW OWNERS, WHO HAVE ALREADY STARTED CLEANING UP AND ARE BEGINNING TO RENOVATE. MANAGEMENT IS NOW PROFESSIONAL AS WELL AS MAINTENANCE. THIS PLACE HAS REALLY CHANGED FOR THE BETTER. I JUST REFERRED MY SISTER TO LIVE HERE.

You know that old saying, "looks can be deceiving", well that was the case with Greenbriar. I was a tenant at Greenbriar for one year, I was ready to go after four months. I had the unfortunate pleasure of living under a family with seven kids that threw things off the patio onto the cars of other tenants, like hairbrushes, dirty diapers and trash so they would not have to go to the dumpster. I had a few dents from the brush and had to park further away to avoid more damage. Just my luck, most of the trash would end up in my patio. Speaking of patio, when I first moved in, I showed the patio as one of the items to be fixed. The fence set up about 2 feet off the ground. Within my first week, a few items out of my storage closet was taken, plus I had stray cats living on my patio. I complained for several months to get the fence fixed, but it never happenned. Finally, I found a few pieces of stone and manage to block most of the open area. I had to use the wood from my computer stand to cover the rest. Thankfully that stopped the thefts and cats from residing there. After all that, management did nothing about the fence. In regards to safety, I lived directly across from drug dealers selling out of the apartment. I can't imagine management wasn't aware of this because they were pretty open about it. Occassionally, there were prostitutes on the complex, quite a few visitors going to the apartment by mine. Since I lived so close to the drug dealers, I frequently had knocks on my door throughout the night assuming I was the seller. I afraid to sleep, assuming one of the might try to break in for drugs. There was gun fire, burglaries, trash and glass over around the few dumpsters available. So much trash, that a family member stepped on a nail while dumping the trash. The water was turned off for service normally without any notice. Dogs running around the complex, not cute ones either, I mean pitbulls, the kind you would rather see on a leash. The playground, unless it's been repaired, was broken with sharp pieces sticking up. My child was playing with another kid from the complex and cut his leg while sliding. I had a chair blocking the front door and my bedroom door. I was afraid to let me child sleep in the room alone with the cracked window in fear that someone may break in or something may crawl in on him. I complained about the window being repaired, but that also never happened. One more thing, I was driving to another building to visit someone and noticed a very loud argument. Once the argument finished I headed for my car, but once I was driving through the complex, I noticed the same young man from the argument walking right pass my car with a gun in his hand. Next thing I knew, everyone around was running, I drove to the manager's office to have them call the police, but they froze. The funny part is, they advertise 24 hour security, which was not the case. There was no security or protection of any kind on the grounds at that time. Notices were never given to me on a timely basis. Usually, the maintenance man would deliver any notices 3 or 4 days late, because they had them in their pocket. A couple of tenents informed me that, after receiving eviction notices for late monthly payments, maintenance would use the key to enter their apartments while they were at work and help themselves to expensive items in the apartment. One of the tenants complained that she saw a few of the items in the managers office. The funny part is, it wasn't time for the tenant to leave the apartment yet. Parking is terrible, be home early to park near your building. If you get home at night, run inside quickly and lock the door. One more thing, when you are moving out the complex, make sure you schedule a walk throw with management. I scheduled a walk through for my apartment, but management refused to come and check the complex so I could leave. I was told by management that if they check the apartment without me present, they can charge me for any problems they found. I had to stay an extra five hours waiting for management to check the apartment so I could get on the road for a long eight hour drive. If you decide to live in this complex, use caution, protect yourself. Keep records of everything you've requested of management and when you first move in, request the name of the corporate office, because was I started complaining about all the problems, they would not reveal the information to me. I had to get it from a police officer that just happen to be on the grounds. This is not intended to slander the company, I am simply stating what my family and I went through in this complex. Please be safe and God Bless!