Tenant Reviews for 7550 KIRBY DR

This apartment complex us amazing and the process has been top notch! The gym, pool, and lobby always look great. I would recommend this place to anyone who wants great finishes and a great area.

Great place to Live! Awesome community!

I would have to say that my experience with Portico Kirby has been pretty awesome. Here now for just a few weeks, we did the typical thing when you get to a new place (note any small issues, and test all the appliances). Their maintenance team came out and took care of everything the very next day, or at least tried to. Unfortunately we had one appliance that was just on its way out, and the maintenance team relentlessly tried to correct the problem. In the end, it had to be replaced but they were always fast to respond and quick to send someone out. I am very impressed by their work ethic and continued desire to make sure their tenants are happy with their homes. If not for the issue with the appliance we would have never known just how much they cared. Win win I'd say.

Rent: The amount of rent does not equal the quality of life here. They attract people with a special "move-in" gift card for up to USD 1500, but after the lease ends, be aware, that they'll substantially raise the rent! Water is NOT included, they charge USD 50/ 1 bd apartment. Office: As probably at most places, when you move in, the staff is sweet and pretends to be helpful. But later on they are unprofessional and disrespectful. They don't care about the residents, all they care about is the rent. They never inform you about the packages, so try not to receive surprise gifts from friends/family, because you might never receive them. Apartment: Don't expect any high grade things. Apartments are basic. If you face the pool expect some noise in the summer, if you face the school site or Kirby drive you'll probably want to move out immediately. The walls are good, so you don't hear your neighbors, but ceilings are terrible, you feel like a family of elephants lives above you. Location: PRO: It's close to Kroger and Target. CONS: If you work at the Medical Center and you'll want to use the public transport, you'll probably experience a couple of problems. The Portico Kirby offers shuttle for USD 50/month, but the shuttle is NEVER on time in the afternoon, so basically you can only use it to go to work in the morning. Maintenance: The response for repairs is good.

This apartment complex is absolutely terrible. First, my apartment was broken into and completely vandalized. When I arrived home to a broken door, destroyed apartment, and missing belongings; the leasing office didn't even believe me. It took the woman thirty minutes to finish with another client to even come to my unit. She told me "there is no way that there was a break in. A friend must have came into your apartment." Not until she saw the vandalism and broken door did she believe me. After the break in, there was no sympathy from the complex. Additionally, their "security system" they advertise, are not real security systems as they only notify the leasing office during business hours. Yes, the pool is beautiful but the rent is not worth the rude management and false advertisement.