Tenant Reviews for 7500 Pinemont Dr

No washers n dryer works trash over flooded u can't get nothing fixed smh all u get is pay your rent on time I pay 1200 a month and have to go to a Laundromat smh you call the office you have to walk all the way from the back I'm not doing it

Day one, toilet seat is broken, not kidding, called 3 times, no help, paid to replace it myself. Kitchen drawers don't line up, they just fall downward when you push them in. Again, no help despite multiple calls. So you can't use kitchen cabinets for anything. Great! Exhaust fan grinds like it's gonna catch fire. They don't care. Still not fixed. Kitchen sink is literally loose in the opening, no help, it's still loose. Shower fixture is loose so badly you can move it a coupe inches left and right in your hands and feels like it'll break every time you turn it on and flood the unit underneath,\. No help. Reserved parking is useless because when other people use your space THAT YOU PAY TO RESERVE the number on the signs for the tow company doesn't go to the tow company, it goes nowhere. Now you're parking in visitors parking, but that's ok, because the "security gate" hasn't worked since February and it's now July. Took them three and a half weeks to fix my AC, and I have phone records to back that up. There was ZERO urgency to fix it in the office. I had to threaten legal action to get them moving. This place is a complete nightmare and if you move here, you'd better be ready to be on your own. You will get ZERO assistance or even basic expected support from this pace. I've lived in five different apartment complexes in Houston in 24 years, Shadow Creek is unquestionably and undoubtedly the absolute worst train wreck of an office I've dealt with yet. They just don't care, and there's nothing you can do about it. That's what sucks. STAY AWAY, STAY WAY, STAY AWAY!

Unfortunately I signed a 12 month lease. I already contacted TAA and HUD I’ve been charged $440 in water bills within a 4 month time frame for a one bedroom. When my neighbors told me and showed me their water bills for only $60-$70. I was transferring to a new apartment today I was informed it wouldn’t be ready after she told me to pay rent and ridiculous water bill. I had no other choice me and my kids need somewhere to live and movers and delivery for the apartment are all for tomorrow. I walked the apartment the tubs were spray painted and still completely wet the cabinets were wet and missing knobs. Floor has paint splatter everywhere. It just a nightmare for someone trying to call a place home and not to mention holes in the was visible but they just covered it with putty and slapped paint right over it. Shower heads that look yellow and from the 70s not to mention the front door looks like it’s been kicked it. Just an over all nightmare.

I have lived in Shadow Creek for the past two years now. I have loved it. I am a student and I have two kids. I feel safe in this neighborhood and the people in the complex are very friendly. The management is great. Monica the manager is always so helpful and nice. There are other families here as well and a lot of the kids play in the gazebo areas. Walking distance from a couple restaurants and Walmart. I live in a 2 bdrm and with water/sewer expenses my rent is about 960 per month. The maintenance is great and they keep the landscaping very nice. I have never had a problem with bugs . Highly recommend this area :)

I've lived here for 3 years know going on my 4th renewal. I have not had any major issues other then small work order but office people are very quick and fast in repairing all my requests. I really like all the new upgrades done to the pool area and around the property. I will continue on living here until I get my house. Thank you Ladies in the office for great service.

Has anyone within the last year had a bed bug problem here??

I love my neighbors. The office staff is trash. -------- is the worst there. They fired everyone in this ------ and they keeped her.... ha ha thats a joke. She should had been the first to go. The maintenance people are close to --------. They should hire elemantary kids to come and work here, after school for half the price. I dont think them idiots know how to wipe they @$$es right. They need to be more about the people. How about giving us a corporate number we can call so we can report these idiots whenever they mess up? But the real people to blame are the dumb idiotic owners who alow these incompetent idiots to still have a job. Sad but true. This place has a lot of potential just the wrong people running it.

The only readon these apartments get a rating of 1 is because zero is not an option. Rude staff, murder in the courtyard, bugs, muggings in the parking lot. Domino's will NOT deliver to the address. I could go on... I will be moving very soon.

I live at the apartments for almost an year and I hate them with a passion especially now with the new management. She is rude an not helpful. I got my car my towed for parking in a spot that all residents park in before they changed managements. She will not help me out on rent or nothing knowing people was parking there they should have been a sign or something to let people know it's not a parking spot. Still to this day people still park there. The gate is never closed on both sides. Anybody can come into the apartments. It's not safe. Residents here smoke and you can smell it in your place of residents. Management does not care. Screw them I'm out soon.

Please don't move here! The staff is rude and unhelpful it takes months to even get help . if you are lucky enough to get help in the first place . roaches are everywhere. The maintenance man will open the doors with no warning. I have heard of them stealing. There are countless robberies. Someone was shot here.