Showing 21–25 of 25 reviews · Page 3
potentiallyvacant
10 years ago
The rent is extremely high. There are always problems with the water and I cannot take a shower at the same time as my neighbors otherwise the pressure will go down or we will run out of hot water. Previously Berkshires, the staff was very nice, professional and personable now they are just completely rude and non responsive, especially the managers. The pool used to stay clean with Berkshires now they look yellow and dingy. I am not sure if the maintenance man with glasses still works there but he was the best person that they had. Maria and Tony came with the new Steadfast Mgnt company and they were jewels however the people that work there now are always too busy to assist current residents. Great location but the apartment could really use some new staff. There is always something going on outside especially near the pool areas I have heard windows breaking arguments regularly and there have been several break ins. The trash service is poor they come at different times and sometimes will skip over your trash at least 2 out of the 5 days that they come I end up taking my own trash down to avoid a warning or fine. The break ins are not the responsibility of the property so they say we should try to be more careful. Finally, there are many things around the property that take forever to get fixed, broken gates, broken gate locks, washers and dryers, vending machines etc. The only reason I stayed for over 2 years is the convenience.
Current Resident 39331
11 years ago
The Terraces on Brompton is a great community, helpful staff and great maintenance. Definately a jewel within the loop, reasonable rent prices and the complex is offering wood floors and upgraded wooden window blinds.
Current Resident 162868
11 years ago
The rent is too damn high! In 2014 the complex was sold to a different company (Steadfast), but already before that the rent started rising almost exponentially each year. I've rented since 2012 and upon each renewal the rent went up by about 100$. I understand Houston is a market that's hugely popular but the complex is not really worth the rent. Don't get me wrong, it's pretty safe and very close to the medical center, Rice village etc. and the infrastructure in the neighborhood is pretty good, but it's just not a NICE place. I don't know when the complex was built but it looks very dated (a paintjob, I think in 2013, didn't change much). My unit feels like a hobbit hole. Whenever the property was sold, the new staff took a while to pick up and become "good". Things have much improved since then and the staff shouldn't be a negative concern any more. Maintenance is fast, but needed a little bit too often (as I said earlier - the complex is dated). I absolutely HATE valet trash, which costs an extra 30 dollars and is mandatory. Valet trash is the most useless service ever! Washer/Dryers are in a few laundry centers on the property, mostly ok but sometimes some rude people don't pick up their laundry when it's done. That said, the complex is "OK" and the rent is totally within the range of what you pay in the neighboorhood, but the buildings feel like out of another (not so good) century and are more what you'd expect in a poor, unsafe neighborhood. Conclusion: Great Location / Ugly Building
Current Resident 77181
11 years ago
I was generally happy with the apartment complex. I worked at the med center and the location was quite convenient. Management and maintenance did a good job. I think there were some security issues with car windows being broken. Nothing ever happened to me though.
Current Resident 76764
11 years ago
The location is prime, but the rent is entirely too high considering the lack of amenities and presentation in comparison to other communities in the area. There's a lack of variety in the floor plans. No matter how large of an apartment you have, you still get the same narrow kitchen with cheap countertops and white appliances.