Tenant Reviews for 6333 Chimney Rock Rd

This use to be a nice place to live, no issues what so ever but in the last few months it has been horrible! The water boiler constantly goes out and we have gone days with no hot water to be able to bathe in. We have to literally fill up a bucket with water and boil water to be able to have warm/hot water so shower with. Also, just recently my bathroom flooded with sewage water, the toilet, the tub and the floor are until now full of water, that I have spent all night trying to clean so it wont go into the bedroom. I called the emergency line for maintenance and the guy called back and stated that it was a plumbing issue within the whole building if that was happening and that he would call Nikki which is the apartment office manager. No one ever came out to fix it. I kept calling and my calls were ignored and until now my bathroom is flooded with water and not one person has came to even look at it to attempt to fix the issue. I am unable to use the toilet or shower and had to miss work due to this issue. This is unacceptable and ridiculous. I pay my rent on the 22nd of each month, way before the due date and its sad how quick they are to take the money but not willing to assist in repairing EMERGENCY issues. Just to give an example their whole maintenance crew quit on them all at once and that crew that quit was actually a very good crew that took care of issues right away and on the same day and now seems like there is no one to do the work or who care to help when there's an issue. Not once do they offer compensation or a discount for all the issues that occur, they brush everything off and don't care about any of the residents. A lot of things have changed since I moved in and before this was a pleasant community to live at and now its a headache. Looking to move elsewhere very soon.

I lived at Park at Bellaire apartments for 10 yrs and they were decent, not really any problems until about a year and a half ago when they were sold. Since the new owners and new management took over it has steady gone down-hill. The property is no longer kept up, the locks on the gates no longer work, outside porch lights only work sometimes. The worst is the manager. If and when you get to talk to her she is very rude and abrupt with you. That’s when you can catch her there and are allowed to talk to her. Most of the time she isn’t there. My apartment was broken into in the middle of the night while I was there alone. It took the whole day for them to come fix the door, and by fix I mean they patched the broken frame. I told them the frame needed to be replaced because it was no longer secure. It was never fixed. The same day a car was vandalized and that afternoon one of the tenants was shot in the head. I only had two months left on my lease and wanted to talk to the manager about getting out of the lease because I no longer felt safe there and was no longer able to stay in the apartment alone. She would have the office staff tell me she wasn’t in and even went as far as locking the front door and closing the blinds to her office. Manager and corporate information was refused on several occasions. After they refused to sign my notice that I was moving out I tried to send it Certified and they refused it. All of this after they went up $320.00 a month on my apartment and never made any repairs, the walls were all cracked from the foundation settling and they refused to replace my carpet that was already over 10 years old. Other apartments have had sewage back up problems that were not taken care of until the Health Dept. got involved. The website advertises great features that are not there and what is there is very old. The management is not interested in the safety or well-being of the tenants. They are strictly there for a pay check.

This place is trash! Worse apartment complex I have ever lived in, management never answers emails or phone calls and when they do they are very rude. Only nice to take your money. Please look at the entire complex not just the front, it is a dump. There is never parking, my car was towed twice from my own spot even though I had proof and parking tag. If you cater to a diverse community obviously you have different methods of communication in order to facilitate messaging between people who have various schedules. None of my email were ever answered. Did get a call from someone trying to rent me a unit, even though I was a tenant trying to get out of this nightmare. Dog poop everywhere because no one picks up, garbage rotting and overflowing, my apartment had roaches the day I moved in and that never went away, they never even changed my carpet (it was covered in dog hair, stains, and was even melted in one room), people smoking blunts on the balconies with toddlers running around, the dog park is a joke, the fence was done so poorly the wind knocked it over and people have jumped it running from the cops, a man sleeps in the gazebo regularly or in the breezeways when it's cold, the gate is a nightmare, someone even hit it right after they had "fixed it", my neighbors smoked so much the smoke came in through my closet and bathroom, no routine maintenance done like filter changes or smoke alarm checks in fact none of my smoke alarms had working batteries when I moved in (all of my other places did this regularly without you having to ask), there was a leak in my apartment from the previous tenant's washing machine and the wall never hardened when they patched it (the patchworks was BADLY done), I reported someone attempted to break into my unit and they bend the lock mechanism, their fix was just to hammer it back in place (you could see where it was bent and where it was hit), kids running around breaking things like the lamps outside of people's doors, someone broke into the mailboxes and we had to have our mail rerouted for a week, and the kicker completely negating to recognize or go through the process to verify ESAs or Service Animals with legit Doctor's documentation that was sent via the myriad of emails they never checked or answered. Just save yourself the nightmare, for the price of these apartments places like Main Street Renewal can get you an actual house, in a decent neighborhood and without erroneously charging you for ESAs.

Charging more, unethical, belligerent, cut all services The property manager, Delia, will humiliate you, try to intimidate you, tow your car, refuse to serve you. She will not even hear you out for maintenance requests or accommodate questions why she barges uninvited into your apartment without wearing a mask. So many scams going on with the new owners, I don’t even know when to start. They are ninja experts at predator behavior on poor people.

Well right now the new management is the worse that park at Bellaire have ein a life time the manager is not Mexican is not American she is so rude and the maintenance is the worse right now the old owner sell the property to a new owner so is getting worse here sorry but I'm honest to tell the true.

I was told there was no applocation fee but they tried to charge me 50 dollars for the application and they also said there was a 199 but they tried to charge me 599 dollars to move in. They had an ad on Facebook and it was far from reality. I was mislead

The owner is a ----- the property is digusting wouldn't lety dog live there ---- acts more like a prosititue than a working and ----- please she is got her head so far up their --- the place needs to be shut down and the owner and ---- rumor is they are sleeping together sick I am moving out soon this place is gross they have been through so many housekeeper so many managers good no wonder and ---- -----------------------------------------------------------------------

I have just decided to move back to Tampa to be with my grandkids, but Park at Bellaire was a wonderful experience! I always had enjoyable conversation and coffee in the Club Room. The staff was always helpful and friendly. I'll always miss living here!

Very Nice Community and Place to Live in Houston near Galleria just a few Miles away!!! Wonderful Leasing Director and Staff including Current Resident Coordinator, Maintenance, Porter, Bus Driver, and HouseKeeper. Many Thanks to their Devotion and Pride in their Outstanding Work Performances every Day!! Some of the Many Services included are Free Van Shuttle Services to go Stores or my Doctor's Appointments. Free Cable and Internet for only $35. Every Month Scheduled Trips every week to different places in Texas. Valet Trash Service Twice a week Rain or Shine!!! Club House Activities including Free Wi-Fi everyday. Thanks so Much Park of Bellaire Staff for your Bright and Cheerful Smiles every Day!!! mkhou2019

I moved in November 2018. I told the manager my bedroom window was painted shut they fixed it in February. I told them the hinges on the kitchen cabinets were broken still haven't fixed it. I told them the lights over the stairway was out making it very dangerous to use the stairs at night the bulbs haven't been replaced. I was given a key to the outside gates, supposed to be a security building, four days later all the locks were removed. I was told they have a fitness center, there's a room with a sign reading fitness room but it's locked and empty. The city put signs up that the pools and hot tip we closed. Dogs and cats run wild. In the dog run people use it for a dump. You find empty beer and soda cans mostly empty antifreeze cans oily rags there was even an old frying pan. One more thing someone dumped about 50 bait fish to rot I ask for a garbage can to be place there but they refused. Today after the rain I noticed paint was dumped into the water puddles. They say there's an emergency call button in the apartment I can't find it. Non residents are always roaming around the complex. The main light in the kitchen works about 50% of the I bring this up to management they don't listen or care. I've ask a number of times to talk to the owner but again they refuse