Tenant Reviews for 6301 ALMEDA RD

Started in in June 2023, left by June 2025 after my wheels were stolen in Februray 2025 on a Saturday daylight. Keep in mind that no cameras nor they would want to install one for security as more thefts has been ongoing for years. It's not safe. Management has changed 5 times throughout my 2 years in the apartment. This was taken on top facing Building no.7.

These apartments stole 500.00 from me. Never gave me a valid reason as to why my application was denied. They denied it 3 different times because they kept asking me for different things, never sent links to verify my identity even though I verified everything. They verified my job and said they couldn’t verify my job. These apartments are also roach and rat infested, horrible management horrible management and I repeat horrible management. They have many robberies there too and they are definitely some certified Scammers!

I have the unfortunate experience of living at the Villas at Hermann Park, and I must say it is nothing short of disappointing. From the very beginning, there have been discrepancies and issues that should have been addressed before I even moved in. Firstly, I was informed that maintenance and repairs were being conducted upon move-in, which meant I couldn't see the unit beforehand. This lack of transparency was already a red flag. Upon finally entering the apartment, I was greeted with visible gaps in the vinyl flooring and a rusted stove. It was evident that the entire apartment had not been properly cleaned, requiring a deep clean before I could even settle in. To make matters worse, there were numerous problems with the functionality of the apartment. The keyless deadbolt was missing from the door a promising amenity, compromising the quality of my living space. The outside patio utility room door couldn't even shut properly, and the exterior door to the apartment balcony was left ajar, leaving me feeling unsafe and vulnerable. Even within the unit, multiple doors were unable to close completely. Despite reporting these issues and the promised structural repairs, my problems persisted. The AC unit repeatedly malfunctioned, requiring multiple repairs and inconveniencing multiple times during the heat of the summer months. The stove continued to malfunction, making it difficult to cook meals. Furthermore, the promised keyless deadbolt was never repaired, leaving promises unmet for repair and a lack of quality amenities. Additionally, basic amenities such as the icemaker and dryer were not functioning properly, despite multiple attempts to have them fixed. It has been frustrating to deal with ongoing repairs and maintenance visits that seem to never fully be resolved. Moreover, I discovered cracks and structural damage within the apartment, indicating poor maintenance and neglect. The exhaust fan is now out of order, causing discomfort and inadequate ventilation. Even after structural repairs installed doors continue to have issues, making them unable to close properly. Overall, my experience at the Villas at Hermann Park has been and is extremely disappointing. The initial discrepancies, subpar cleanliness, and a multitude of ongoing issues with key amenities and apartment functionality are unacceptable. The lack of timely and effective maintenance response further exacerbated the problems. I strongly advise potential residents to thoroughly reconsider before choosing to live at this establishment. Attached are a FEW current photos of indoor structure damage following exterior repairs. It’s been promised to be fixed but seems unlikely with current repair trends.

This is apartment is managed by incompetence. My ac has been out for 11 days now. I reported this on the day it happened. No one looked at the a/c until 2 days later. The a/c unit was broken and I was told that they would order a replacement the same day and it should be arriving next Tuesday. I called corporate since I didn't even hear anything from the folks here and it was Wednesday now. Apartment manager reached out and told me they would install it by Friday (today), but I received a call from maintenance that the ac unit that came in today was defective and that they would receive a new on by Monday. I doubt they ordered the ac unit when they said they would, especially when the AC arrived conveniently defective.

I needed to speak to someone ASAP about a refund on a deposit of $300 for my daughter who did not get an apartment there. She paid Natasha, who has yet to respond despite months of leaving messages. Do NOT go with this property. Terrible customer service with no one ever picking up a phone to respond or replying to emails.

The apartment itself is great. We love the location and the front office staff is very nice and professional. However, the complex itself focuses more on asthetics than safety. They had the funds to renovate the entire complex (painting, new locks?et ) but it took 7 different instance where multiple cars were broken into before they even purchased security cameras.

I moved into this complex in March 2022 and I, thankfully, just moved out in March 2023. This was my first apartment that I would be getting w/out a roommate and I made the mistake of trying to get somewhat of a bargain on rent. If you haven’t noticed, this complex offers lower rent and more square footage than usual for a lot of inner 610 loop complexes. It also (appears to) look fairly nice and kept up. Let me tell you, there’s multiple reasons for that!! I even came to this site and read the comments before signing a lease and I just thought, “well, these people were probably just asking for too much and being “Karen’s”. No, they were absolutely right. Firstly, if you have an upstairs neighbor, you will hear every single step they ever take and it sounds like stomping. I don’t even blame my neighbor much, he was a nice guy. The building is just terribly built w/ no soundproofing. It made me absolutely miserable the entire time I lived there and lose countless hours of sleep. Second, if you have ANY type of maintenance request - emergency or not, forget it. They have an online portal for maintenance requests that they do not read at all. I had to take off work to go to the front office to track someone down to ask when they would be getting to my urgent request. They literally told me that they don’t read the portal and that I would need to come to the office to track someone down if I needed something. I honestly don’t know what you’re supposed to do if you have a pipe break or a fire starts, just suffer I guess! They also have locks on the doors that you can only unlock w/ an app on your phone. I didn’t mind this upgrade and thought it was useful, BUT god forbid you leave your phone inside your apartment and lock the door when you leave outside of Monday - Saturday 10am-6pm when the office was open. I had to literally sleep in my car once because I was unable to get anyone to help me w/ getting access into my unit because the office was closed when I accidentally locked my phone in my unit. Using a neighbors phone, I tried to call the number to the apartments (which goes to the mgmt company’s hotline) and they were entirely unhelpful, per usual, and told me I’d have to wait until the office opened if I couldn’t get to my phone. Which brings me to my next gripe, if you ever have any kind of issue or request for maintenance, some billing issue, financial question/concern and you have to call the hotline, get ready to never be helped and passed around just to get nowhere. The mgmt company for these apartments has turned me off so badly, I will NEVER rent another apartment ANYWHERE if they’re the same mgmt company. I mostly blame all the issues on the mgmt company because I know the people on-site were always very understaffed and had a high turnover rate - no doubt because of their employer issues. Lastly, idk if this was entirely the complex’s fault, but I’ve never lived somewhere that had the electricity and/or water shut off for the whole complex “for maintenance” for hours and hours at a time more in my entire life. It happened at least 6-7 times in the short year that I lived there. I have now moved into a better, more expensive complex and it’s miles better than this -------- of a complex after just the short time I’ve been here. If you’re looking to move into this complex and you’re reading these comments, please take my word for it. I am the most low maintenance people I know, I don’t ask for much and I don’t go out of my way to leave bad reviews on places unless they were extraordinarily horrendous, like this place. Do not move here and give your rent to somewhere that will at least act like they want you to live in decency and peace.

Move in was amazing. I was helped during the entire process. Staff was very nice. Natoshia helped me a lot. She answered my many questions. Sorry if I spelled her name wrong. I love the community and how quiet it is.

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The new owners have made a lot of unnecessary changes that personally reduce the quality of living here. Maintenance has gotten better in resent months. The floorplan is really nice though, and the location can't be beat.