Tenant Reviews for 611 N Dairy Ashford St

I moved here because of the location. It started off bad but the previous manager and maintenance staff were great. they would get things done that day if possible. we could call the manager on her personal phone if we could not reach her after hours. They had her working everywhere so yes alot of tenants complained the office was closed alot but she got things done. we miss her and now its gone to hell. I'm ready to leave but my lease is not over until October.I would not recommend this place to anyone the way it is now.We miss Malana,Dennis,Fabio (Santos) and Sloofoot (Courtney). Please bring them back.

THIS month, we've been without hot water for the last 3 days. Not just our apartment, the whole place....Greystar Property Managment just took over about 5 weeks ago. Since that happened, they finally cut the grass for the 1st time last week, and are finally getting around to picking up the trash off the grounds daily. The pool is pee green and is still closed - it's the beginning of the 3rd week of May, and still no swimming. Another tennant said they've been without airconditioning for over a week - isn't there a law against that? This place has gone from BAD to WORSE. RENTER BEWARE!

I just moved here in January of this year and i love my place but the parking is rediculous. We just got new management so im hoping they can do something about this.

When I first moved into Wisteria Gardens I was afraid I had been scammed.There were many issues with my apartment and it seemed the office staff was not willing to take care of the problems. I wrote to the management company and suddenly the staff started taking care of all of the issues. I was glad and enjoyed living at Wisteria Gardens. Sadly I had to leave the state at the end of my lease. I was told my apartment passed inspection before leaving and that my deposit would be returned in 30 days. I moved out Memorial Day weekend and I'm still waiting for my deposit to be returned. I spoke with the office July 5th and was told they had someone leave the corporate office. This was causing the delay. I was assured they were working on cutting checks and would receive mine soon. Two weeks later I spoke with the Corporate manager, who apologized and assured me she was sending out a check that day. Three weeks later I am still waiting. I have left multiple phone calls, which are never returned. I have also called at all times of the day and my call always goes to voice mail. While I would like to recommend these apartments, beware you may not see your deposit returned to you.

The management in this property sucks!!!! i being living in this property since last year 2010 and i cannot wait for my lease to be over. 1st of all when we move in the apartment was not ready there where hair in the bathrooms from the previous tenants, closet doors where crack and kept falling off, all the vents where dirty and the place was not completed painted, the kitchen tops where loose, the balcony in the patio was falling off, on top off that the a/c wasn't working... it took this people over a month to add some freaking freon on the system so it could cool... to the date the ceiling is falling and they supposed to replace it..RIGHT!!! its being since December now there is more crack in the ceiling and walls... yeah the layout of the apt is nice if your talking about the space but the management and the constructions it self is old and is falling apart and they don't care about that.... the saddest thing is that the owner leaves in the property but that does not make a difference... this is the WORST place i had ever leave...

I enlisted the service of a realtor whom found this property for me. My realtor was able to get me a good deal, so after work I headed over there to see the place for myself. It was a very old property as explained, nothing special but it had what I was looking for which was space. Plus it was located in prime location very close to my place of employment. Upon meeting with the leasing agent who was very nice, she informed me that in order to have the new black appliances I would have to pay an additional $25...this was not what was told to my realtor but I was like ok fine. My realtor let the agent know that i was still undecided so she stated to him that if i sign the lease she would not charge me the additional $25 for the black appliances. So a week later and after a second viewing, I decided to bring my sign lease and $40 application fee along with the $250 deposit. I was informed that the original agent I met and spoke with only worked on weekends now. Well, as I was letting the agent that i met on my 2nd viewing know that the original agent said that i could have the new appliances at no additional fee, the property manager comes out and was like that townhome is renting for $900. I was like, that is not what i was told and actually my only reason for leasing with you guys is because of the price I was quoted and the square footage of the place. Other than that you guys are not offering anything because originally I wanted a place with new amenities/upgrades. The manager was like the property is about to under go renovation. It will be luxury, all kinds of upgrades will be installed so therefore, the rent is $900. My question is how does one charge for upgrades that are yet to be installed???????? I was not going to pay that amount. They said they would only lower the price by $25 since that is what was written on my paperwork and signed by the original agent. So, I finish signing the lease and before i leave I provide the agent with "TheWorkNumber", so that she could verify my employment and income. For those who don't know, The Work Number is America's leader in automated employment and income verifications. I also provide a special code call the Salary Key so that she can access my info. The agent calls me multiple times while at work because she was unfamiliar with The Work Number. I tried to walk her through it but apparently she learned that there is a fee charged in order to obtain this info. She called me back to let me know that per her manager they were not going to pay a fee to access this info and therefore, they could not approve my lease because they are not able to verify my income. WTH! I provided them with the info in order for them to access it, it's not my fault that they are too cheap to pay for it. I cannot help that this is the only method my job uses (most corporations do). I find it hard to believe especially located in the area their in, that they have never encountered a future tenant whose company uses this method. So fine, if they don't want professional people living there then just give me my money back including app fee. The agent refused to give app back, claim they had already run the background check. I don't believe her, and even if she had she still did not complete the application process which was no fault of mine. This is a scam! first they lied about the appliances to get you there, then they try to change the price of rent, now they refuse to give me the app fee back. Normally, I wouldn't care about that fee but they did not complete the process. That money can go towards the app of a better property that is use to having professional tenants. Personally, I think once the manager learned her agent quoted me a lower price than what she was asking for that townhome...the manager just did not want me to lease it. I should of followed my first mind when i read these previous reviews and passed this place right on up but see what i get for giving then the benifit of the doubt...SCREWED!!!!!!!!!

I was trying to lease the apartment, and put $40 application fee and $250 deposit. However, I desided not to go there and I didn't sign any contract paper. The manager want to keep $250 for nothing. I understand the $40 application fee, but $250 deposit money is mine because of no-contract. I call the manager several times, and never answer my money. The manager is stealing my money. Also, the manager is not in office very often. What a junk!! If I am owner, she got fired.

Before we moved in, we walked the apartment, here were the problems, all of which 3 months later we still have. NO WINDOW LOCKS AT ALL, JUST OPEN AND COME ON IN, 2 Electrical fires and no electrician yet! The faucet is falling off in the kitchen, the a/c won't work it needs a fan motor but the stupid maintenance men can't figure it out because they have IQ of about 20. There are holes in the walls in all rooms that have had a board nailed over it, instead of fixing it right, and even cardboard over some, that they painted over. 85 degrees inside at night with my 3 children and wife, my youngest is 16 months, do you think he is sleeping, nope he's all sweaty and sick running a fever with no a/c. Called emergency maintenance and they said get this it's priceless , they can't work on a/c at night because they can't see, and because their insurance doesn't cover night a/c work, as if that's excluded, I wonder if their insurance covers me suing them for harming my child? The fridge leaks water, rust colored, like the a/c all over the place, the door won't close, and I'm sick of wasting money on food that goes bad. A/c is still out, The bath tub and toilet wont drain. One window won't even close. Loose rats nest of wires instead of a breaker box, when they catch fire, they come 3 days later and cut the burnt parts off and leave it, still no electrician or plumber (they are in between them, ha ha sure that means they didn't pay the last one, same for exterminator, apparently they couldn't find one in 3 months)! They lied and said they would take care of all of this before we moved in and they still haven't fixed anything, one day they say they ordered the parts and it will be a week, then they say oh we have to order the parts, it will be 2 weeks, wait you said you ordered them wtf is wrong with these people! P.S. Janessa is a total Liar, don't listen to here, don't move here you will have to call 30 times to get something fixed and they still won't come, and when they do, they just make an excuse and leave and never come back until you call them complaining 3 days later, then they do the same come and then make an excuse and leave! I hope Janessa and all these creeps lose their jobs ! The funniest is when they say that they can't come because they are busy with an emergency in another unit, but I look out the window, and the ------- are sweeping instead of fixing things! Worst part is I paid 6 months ahead, If I hadn't I would be gone!

This is a small property, which I like, so the management gets to know you as a person, not just another tenant. Thry were very helpful, and made me feel like this was really my home. THe aparments are large, clean, and comfortable. Yo can't afford not to take a look,

I've been a resident here for the past Three Years. There is now a new Manager and Leasing Agent that are very buoyant and down to business. In the short time they've been here I have seen them do an awesome job. Getting things in order I was ready to move due to the lack of customer service skills the last Manager had. Yes it was like pulling Wisdom teeth without Novocain to get anything done when we all know who was in the office. You d swear you told her to come fix something herself. Now I'm very optimistic and hopefully! I think they will continue to do a great Job here. I also have my fingers crossed that they will shuffle out or add some rules for all the ------ people that were allowed to slip through the cracks and move to this property.