Tenant Reviews for 5800 Hollister St

I love this community because the staff and maintenance priority is resident satisfaction. Woodcreek has multiple floor plans to choose from, hardwood floors, free kids club and reserve parking. Maintenance makes repairs in a timely matter office is helpful with information and are awesome on planning events for the community. I definitely recommend Woodcreek to my family and friends.

Clean quiet friendly maintenance flexible payment I happy live this property Very clean playground after school free no problem with parking area Parking area reserved 20 dollars is good price grocery store bus stop restaurant very good area and good customer service in the office e

fatima is highly rude, would not recommend. she acts one way when the manager is present and than other when she exits the premises. water bills run from $80+ for only 2 occupants. beware! look elsewhere if you can

I applied to move to this apartment June 2018 and while I was not aware that there were items on my credit that the apartment denied me for I disputed the items. About 3 weeks after me disputing the items they were deleted from my credit report. The staff that assisted were Fatima. Victoria and Katherine. I provided to the aprtments documents stating that I was a victim of identity theft and documents stating as to the items being deleted from my credit report from me being a victim of identity theft. The apartments still denied me stating that because they seen it was there they still denied it. I asked them to run my report again and even advised that I would come to the office and pull up my credit to ahownit had been deleted and they were still unwilling to work with. I'm just a single mother with kids trying to maintain a stable lifestyle for my children and not only did these aprtments fail to reimburse me the money that I paid prior to my application the representative, Fatima, failed to provide me with the phone number to their corporate office so that I could see what options I had to get these steps taken care of. Little do they know I use to live there before, and know how they steal people's money every month by stating that the residents are using $100+ dollars in water. They also ask that a deposit is received prior to them even running the application which is absolutely absurd. I feel that these people have no heart whatsoever and are in this businesss to take people's money. Then after all was said and done refused to give me the phone number to someone in the corporate building for me to try and resolve the matter. I honestly believe it's because all the staff are --------- and these are the only people that they choose to help. I provided proof that the items had been deleted off my report. I can't help that someone stole my identity. I have contacted the better business bureau, the apartment association, Take it to Aiken on Fox 26 news. Granite the aprtments are nice, but I refuse to live anywhere where I am treated like dirt and office personnel would rather keep my money then doing what is reasonable and customary. If it takes until the last breath I take I will do all in my power to make sure vengeance ave is done. These aprtments are a joke. Also, when we lived here the apartment was infested with roaches and the air conditioning in the unit had been broke for almost a month then they told us that we could not put a window unit in the window. They also have this rule where there can't be any bikes outside on the patio when I thought that's the place where that kind of stuff is supposed to go. So they would rather have bikes in the unit then outside. Sounds a little outrageous and ignorant to me. I have never had a good experience with them. If they were really doing their jobs hey would have seen that I use to live there and denied me for real reason and not for the simple fact that someone stole my identity got two apartments in my name and still chose to take my money. What a joke. I would NEVER recommend hear aprtments to God himself. May he turkey have mercy on your heartless souls. Good day!

I like woodcreek apartments because is close area to my job the property is clean , the park , playground ,the pool ,also the after school program is free .I happy live here woodcreek apartments. Only the problem the Apartments is the. Visitor parking

The staff have always provided excellent customer service anytime I need an issue the maintenance come immediately I don't have to worry about the noise around because they keep it to a minimum I don't have to worry about any Gang Related activity it's very family friendly children friendly warming Feels Like Home

ROAHES....ROACHES....ROACHES....ANTS...ANTS...ANTS...OLD APPLIANCES. POOR MANAGEMENT...TRASH EVERYWHERE....HAVE TO PAY TO PARK YOUR CAR .. RENT IS NEVER THE SAME EACH MONTH AND IS HIGHER THAN QUOTED IN APARTMENT FINDER ADS AND CATALOGS...APPLIANCE WIRING UNSAFE(Fire Hazard)... Not enough chairs by pool and the ones their are old and in bad shape. Have reported roaches since moving in Nov 1st 2016 and one just fell in $15.00 ROAST. LOST DINNER FOR MY FAMILY. NASTY. RUDE UNCARING UNPROFESSIONAL STAFF.

They try their best to compete with the better apartments down hollister, they cannot. This place is not safe to live in. Every friday night there is a gang of people that do drugs in the parking lot by building 14,,namely apartment ---- distributes to knock on that door constantly a boy ---------- open it and they ask do you he answer they go the smell children are left outside all hours alone and unattended,,they are under the age of 7, they were kicked out of the last complex for fight and drugs,,people that dont live here go there,,the loud drunk that lived right across from there moved and still going there to get his fix, you tell the management they take no heed,,there are at least 10 people there I have only been here a couple of months,,we are going to leave after we make a report with smi realty, they break windows,,loud fights, I know all this because the drunk told everyone their business but you can see it anyway,,I am embarrassed to have people over, they smoke in the silver car right in front,,I was lied to about it being quiet and pleasant,,I HATE IT HEAR..IT DRUGCREEK NOT WOOD CREEK, I found pills on the ground I found out they are XANAX and they are being sold from there my children cant go outside to play...This management lets anyone in then complain if you have a mop on your patio what about the drugs on the ground,,is it apart of the scenery,,I watch neighbors leave in the middle of the night saying ------- this place...someone keyed her car ..Im leaving but not before I contact smi on yall for not getting rid of them after they busted window fighting.

I overheard the kids commenting about Ms Sandra the manager getting knocked out last Saturday night over kids that don't even live here . I came by the office and was told she was out not sure when she would be in. I said it before I'm gonna say it again they need a security officer. Ms Sandra has been great done a lot good things to Woodcreek and it's sad that management won't work with her and get a security don't get me wrong it's not a hell hole here either and the staff is great but Ms Sandra has worked very hard to get it better She's the best manager I seen in awhile here so sad to see her being run out.

I must say that Woodcreek of Northwest Crossing Apartments are the Best! I had an issue with my refrigerator, it wasn't freezing my food, and not keep things cold in the bottom part of the refrigerator, I called the maintenance line and reported yhe issue, I also called the office, spoke with the Manager, Sandra, and she delivered immediately!! This happend on November 1st and my new refrigerator was inside of my Apartment on November 4th!! Food and everything was set up... as if I removed everything myself! Sandra was very understanding, professional, and respectful! I personally called Sandra to express how grateful I was! Two thumbs up for outstanding customer service!! Thank you all, Mrs. Johnson??