Tenant Reviews for 5730 TIMBER CREEK PL DR UNIT # 324

I am a current resident of the towne lake apartments and want to share my FRUSTRATIONS with the future residents. Please see the list of concerns and issues that I have experienced in the last 12 months: 1- Pest control does not work, there are spider all over during summer, roaches 24/7. 2- Parking Spots are TOOOOOOO NARROW...YOUR CAR WILL NOT FIT RIGHT. 3- NOT ENOUHG PARKING SPACES. 4- 3 TO 4 TALL DEAD TREES NEXT DOOR ABOUT TO FALL DOWN. 5- A GIANT TREE FELL OVER MY VEHICLE AND DESTROYED IT. 6- MY FAMILY WAS ALMOST KILLED BY THE TREE AT THE VERY MOMENT OF TREE FALLING DOWN. MY 4 YEARS OLD CHILD WAS IN TRAUMA FOR A WEEK. 7- TOWNE LAKE APARTMENTS MANAGEMENT DOES NOT WANT TO PAY OR HELP FOR CAR DAMAGES. INSTED SHE SAID I SHOULD HAVE FULL COVERAGE CAR INSURANCE. 8- I AM PAYING FOR 2 COVERED CAR SPACES, WHEN I GET HOME LATE, ANOTHER VEHICLE IN USING MY PAID RESERVED SPACE. 9- I DO NOT RECOMMED FOR ANYONE TO CHOOSE TOWNE LAKE APARTMENT TO LIVE THERE.

This apartment was okay when my family first moved in. It wasn't like the very expensive high end ones but it was a lot better than the surrounding apartments and for the price it was a little above average. Helpfulness depends on who that staff is that is working that day. One of them is super nice and helpful and the other is a little rude at times but can be helpful. The manager has been nice the whole time and very helpful with certain issues. They do seem to keep all the trash and debri off the ground and I see people regularly keeping up with landscape etc. HOWEVER when we moved in there were some roaches which after 9 bug bombs after they "sent out a professional" seemed to clear up that issue. Paint is literally chipping off the walls and they are cracking which is an issue for people with young children. Maintenance is slow. It takes them weeks sometimes to even come check something out or they come and try to coax you that you're stupid and there is no problem. Parking is a total nightmare. The spots are too close and there are not enough spaces for everyone to park their car. My car has been hit numerous times and incurred many dings and scratches from this. To make parking even worse they switched towing companies which feels the need to sticker every single car and threaten to tow them. NOT JOKING. I've only seen 6 cars out of the whole complex without a warning issue and they give you one day to fix the problem. Most issues take several. I was going to renew my lease but after this I will not. I pay rent every month and I should be able to park my car without it being towed. I would recommend this place if you a) have no problem with spending hundreds of dollars in rent to have your car towed anyway b)have no problem waiting for ever to have an issue fixed and c) don't mind your car looking like crap within a couple of months due to all of the damage you will receive.

OMGGGGGG I WOULD NEVER NEVER NEVER EVER SUGGEST THIS PLACE TO ANYONEEEEEEEEEEEEEEEE... THE WORST PLACE EVER. THEY SAY THEY HAVE 24 HOUR MAINTENANCE THEY DONTTTTTTTTTTTT. YOU CALL THE MAINTENANCE GUY AND HE TELLS YOU THEY DONT COME OUT AT NIGHT AND FIX THE A/C. I HAVE A TODDLER AND IT IS LITERALLY HOTTTTTT. THE STAFF IS ALL NICE AND FRIENDLY AT FIRST WHEN YOU'RE INITIALLY HERE LOOKING FOR THE APARTMENT AND ONCE YOU SIGN THAT LEASE OMGGG WHO ARE YOU AGAIN?!?!?! YESSS THEY NEVER CALL BACK IF YOU LEAVE THEM A MESSAGE.. I CANT WAIT TO GET OUT OF THIS PLACE. I WILL CALL THE OFFICE TOMORROW AND LET THEM KNOW THAT IM GONNA MOVE OUT EARLY BECAUSE I AM NOT WILLING TO SPEND A WHOLE NIGHT WITH MY TODDLER SON WITHOUT A/C. I PAY RENT EACH MONTH ON TIME AND THIS IS UNACCEPTABLE!

Unsafe. I currently live here and live in constant fear of being assaulted. I've had an older man with a black eye stare me down because of my purse and car. Parking is horrible. It's like these people park blind folded. Management sent out a letter saying they will tow the bad parkers.. They never do. My father noticed if you do not have a parking sticker and you park in reverse, they don't tow you. Even their tow trucks are too lazy to check for a sticker. There is some nice people here, but I can't say that about everyone. A lot of people here act very suspicious. The stairs just look dangerous. The paint in the restroom just starting chipping. Somehow the monthly bill keeps increasing, they blame it on the "water usage". I wouldn't recommend this place to anybody, it's horrible. To get covered parking you have to wait, once the wait is done you pay, but the thing is even if a person has moved out already, no longer living in the residence, gone, they said hasta la vista.. if they didn't cancel their parking THEY WON'T GIVE YOU THE SPOT! There is a cop here at least once a week. Firefighters had to come in today because the dumpster was on fire, heard from a lady that this isn't the first time it's happened! They don't try to prevent anything. The main manager looks down upon you just because you live in apartments.. That says something. They don't care. The walls are HORRIBLE! You can hear everything from any room in the apartment. No privacy. My bedroom door locks on itself and all I have to do it push it or pull it depending on which side of the door I'm on. The dangly thing on the fan that controls the light always gets stuck, I had a dark room for about a week! I've been wanting out since I've been here. I had no choice but to move here after a house fire, I had to stay close by my high school, but if it wasn't for that I would not be here at this very moment. Only have less than 3 months on the lease I do NOT plan on renewing it.

I've only been here a few months and so far it is okay. The apartment does have roaches and for all you people that think a clean apartment wont have roaches you are wrong. If a place is infested doesn't matter how clean you will see a roach every now and again, which is the case in my apartment, although it is not major to the point where I see them everyday. The dish washer needs to be replaced and the community laundromat area looks like no one ever cleans it, but the other appliances are okay. It is very quiet which I love, I come home at night almost every night and there is never anyone out. The office does have an issue with answering the phone and getting maintenance out in a timely manner but hopefully that will improve. The maintenance staff is very nice. I haven't noticed anyone in particular being rude, I pay my rent on time and if they were rude I would get them situated anyhow so that shouldn't be too much of a concern for people who know how to speak up. Other than that it is okay if you are broke, wanted to write this review because looking for an apartment is super stressful and sometimes these sites don't have enough balanced views.