Tenant Reviews for 5601 Chimney Rock Rd

I've lived at The Fountains ?? at Chimney Rock Apartments almost Three years and have always gotten courteous and friendly service from the office staff.?? Whenever there's a problem with my unit, I've always gotten swift service. Metro bus service has TWO routes that runs in Four directions. The #49 runs North and South bound, and the #309 and 310 runs East and West bound. The property have Laundry facilities on the property. The property also is pet friendly. Several convienient stores in walking distance of the property. Stop by and take a visit.??

HORRIBLE apartments and even WORSE management. CLAUDIA was unprofessional. Bums drink alcohol and piss all over the parking lot. Prices are too high for below average units. Everything is old. Save yourself and keep looking elsewhere. Rat traps set all over apartments and Roach infested apartments. Don't recommend not even to my worst enemies.

They never answer maintenance requests. I have asked them to fix my ac for several months now and nothing has been done. The apartment wasn't cleaned from previous renters when we moved in. Horrible place. The manager obviously doesn't give a ----. No security whatsoever. Trash is everywhere. Mice and roaches. Disgusting.

Love his or her rewiew I couldn't explain better than her or him, new staff is a hateful people and the tenants started to do worst than ever I've been here for 4 year and this month is the trashy one noisy and the comment so staff understand that you're not doing anything good.. The new management sucks!!! The manager is very rude and somewhat racist!!! She's -------- herself and thinks she's the ----!!! They want a renter's insurance,wich I don't mind having,but they also want $500 deposit for having a dish satellite outside on the balcony,roof or property ground,and too me that's just too much!!! NO WHERE IN MY CONTRACT SAYS I NEED TO PAY $500 DEPOSIT FOR A DISH SATELITE!!! And I can take them to court if they want!!!! DON'T RENT HERE GUYS,THERE'S ALSO LOTS OF ROACHES,RATS,AND BEDBUGS,UGHHHHH GROSSSSSS!!!!!! ANYONE KNOW WHERE CAN I REPORT THIS PLACE,MAYBE CALL THE CITY ON THEM??? AND WHERE CAN I REPORT THE MANAGER ------????? I think her name is ---------!!!! The new management sucks!!! The manager is very rude and somewhat racist!!! She's -------- herself and thinks she's the ----!!! They want a renter's insurance,wich I don't mind having,but they also want $500 deposit for having a dish satellite outside on the balcony,roof or property ground,and too me that's just too much!!! NO WHERE IN MY CONTRACT SAYS I NEED TO PAY $500 DEPOSIT FOR A DISH SATELITE!!! And I can take them to court if they want!!!! DON'T RENT HERE GUYS,THERE'S ALSO LOTS OF ROACHES,RATS,AND BEDBUGS,UGHHHHH GROSSSSSS!!!!!! ANYONE KNOW WHERE CAN I REPORT THIS PLACE,MAYBE CALL THE CITY ON THEM??? AND WHERE CAN I REPORT THE MANAGER ------????? I think her name is ---------!!!!

The new management sucks!!! The manager is very rude and somewhat racist!!! She's -------- herself and thinks she's the shyt!!! They want a renter's insurance,wich I don't mind having,but they also want $500 deposit for having a dish satellite outside on the balcony,roof or property ground,and too me that's just too much!!! NO WHERE IN MY CONTRACT SAYS I NEED TO PAY $500 DEPOSIT FOR A DISH SATELITE!!! And I can take them to court if they want!!!! DON'T RENT HERE GUYS,THERE'S ALSO LOTS OF ROACHES,RATS,AND BEDBUGS,UGHHHHH GROSSSSSS!!!!!! ANYONE KNOW WHERE CAN I REPORT THIS PLACE,MAYBE CALL THE CITY ON THEM??? AND WHERE CAN I REPORT THE MANAGER ASWELL????? I think her name is Stephanie!!!!

Me gusta mucho este lugar. Muy economico.

these apartments are horrible I called the office because I had mold on my restroom wall and all they did was paint over it! That is a VERY bad health hazard and also, they paint over the bath tub and in a few weeks it starts peeling off and they expect you to pay to get it repainted, they wouldn't have this problem if they just put NEW tubs!!! They also paint over the sinks restroom. Also when you call the office for any problems you are having they take weeks to come and fix it, they say they take care of the most urgent s ones first. They never let you know when they are going to cut the hot water off, there was a time the manager gracie left on vacation and the complex boiler was not working so we had no hot water for almost 2 weeks! My restroom is constantly flooded with water due to clogged up pipes and toilet water and poop is flooded outside the apartments as well. They allow pets In These apartments but aren't strict about them picking up after their dogs, so there is always dog ---- in the hall ways. Washer and dryers never work and just steal the money from your laundry card. The neighbors have no respect for no one, they drink and leave their bottles laying around, there is no security, no parking for visitors EVER. People have started parking on the street and have had tickets the next morning. The manager Gracie lives in these apartments so you would think she might have them clean and looking nice but no, I already imagine how nice and maintained her apartment is compared to the residents who struggle to get our apartment fixed and updated on appliances. Beware of mice and roaches too. Don't move here. Look elsewhere.

No hot water for weeks on end. My son has asthma and can not bathe due to the cold water. We complain to get fixed but nothing happens. When you complain here they threaten deportation. This place is as bad as mexico where I from. My neighbor air condition not get fixed this summer and he died. They dont want to spend any money here. Gracie the apartment manager never listens. Tells us if we complain we get kicked out. She is a bad lady. If I could afford to move and was a citizen I would leave and press charges. Do not move in here.

These are the worst apartments I have ever lived in there is never parking the pool is never open the washing machines rarely work there is a mice and roach problem. If you are looking for apartments in this area I can tell you first hand there are better ones than this.

I have lived here for 4years now and I can say that in those years I have seen alot of good changes made in this Complex. The New Owners and Mangerment have made improvemnts to the grounds and hired security to enforce the rules of curfew and kids running around wild destroying things.They have yearly community sales for the residents.Easter hunt for the kids, they really try to get involve to make the residents feel at home. The office staff is friendly and helpful. I feel safe to walk my dog and to have vistors visit.They work rerally hard on improving the problemns . I have no complaint with maintanice with the understanding they are busy fixing up the place in order for us to have this nice of a place to live in HOuston