Showing 11–20 of 25 reviews · Page 2
Current Resident 893935
3 years ago
I moved in, and first off, management does NOT answer the phone. the laundry room smells like mold and mildew. you have to pay for your clothes to smell god awful and still be SOAKED. first few nights here firetrucks ambulance and Houston PD showed up. ROACHES everywhere. you pay for pest control and NO ONE shows up. my animals have been attacked three times. No one leashes their dogs. bathroom ceiling is just hanging. the walls are paper thin. neighbors are rude and loud all through the night. security is terrible. trash outside everywhere, including DIRTY Diapers and feminine Hygiene products. and you can't blame management on that. in the lease it states the days trash valet comes. workers are rude have been doing roof work and my fenced in back patio is full of nails and staples. they just chuck it off the roof. what i can blame management for is lack of attentiveness to the tenants they allow to rent.
Current Resident 679508
3 years ago
Been a tenant since 2016. It now takes Maintenance weeks to fix things. It's not the tenants fault they're short handed. They're making repairs and renewing on the outside structure, but neglecting inside the apartments. The mold & mildew in the bathroom ceiling is making me sick in my apartment. A FOUL odor coming from standing water under kitchen cabinet/sink due to broken garbage disposal. Still waiting for maintenance. My car window was shot out during a shoot out, and I was on my way to my car. Tenants let their dogs poop right in the walkway and don't pick it up. They just let anyone move in here now. Don’t matter if you pay your rent on time or before time, Living conditions here are unacceptable.
Former Resident 590104
3 years ago
They allowed a seshual predator to move in. My neighbor showed me. She was notified by Houston PD by email. look it up online yourself. It's there and it's scary. seshual predator registration site. I pray for everyone at that complex. It is very unsafe. The place should be bulldozed and I pray a church is built on the property. Buckets of holy water needs to be poured all around the property. The ----- hides in all corners of the complex. You hear the spirits of those who were lost their life on the property at night.
Current Resident 626295
3 years ago
Before renting please look into these apts. The staff is very rude and nothing ever gets fixed. I've only been here a month and they refuse to give me info on breaking my lease even when I agreed to pay the fees. Do not rent from here
MonaLisa78
4 years ago
If you love the show First 48 then you'll love it here! I've been here 3 years and this community has gone to hell and the new management don't care at all. They need to get rid of everyone in the office starting with Sandra Morfin and Keena her protege and work their way down. The amenities you get are burglarized cars, robberies, mailbox break-ins, dog poop everywhere, loud/lewd residents, gunshots, murders and let's not forget mold! Please read the reviews because they are real! The location and accessibility to the major interstates, great schools and the bayou are the only things I love. Besides that I hate The Life at Jackson Square look at the name it sounds like a mortuary Beware and stay far away!
S_S
4 years ago
The apartments have new owners/ management and they are just as bad as the other management.Very incompetent & not professional .The lady named Priscilla answers the phone with an attitude.One of the leasing ladies think everything is a joke..The staff is dishonest. This is people's time & money that you're playing with.GROW UP! The new prices are ridiculous!The walls have bad insulation, so you will hear the neighbors walk, talk, yelling, fighting, music. Some of the people over here are quiet and keep to themselves, but the majority is disruptive and disrespectful. They smoke weed outside, they leave their dog poop on the grounds, they double park in assigned spaces.These apartments need to be reconstructed ! When I moved here I noticed rat droppings so I started looking for holes and I discovered LARGE HOLES BEHIND MY STOVE AND UNDER MY KITCHEN CABINETS. The carpet was old & I really had to deep clean this apartment & also had to get glue traps to catch the rat.We also had to dispose it.YUCK.. The police is called to this property often and there are several noticable broken windows through out the property.Also there is sewage outside of my patio door .DISGUSTING! I am impatiently waiting until my lease is up.
Bria_G
4 years ago
Very unsafe place and would not recommend anyone to stay here. I had a terrible experience from the time I moved in until the time I moved out. They do not care about your safety here at all. Has roaches and shootouts nearly every night.
Lupe_M582
4 years ago
the service in the office is terrible when you call for no reason they answer with a bad attitude the laundries are all bankrupt you call and they don't care they charge extra for everything I don't recommend the terrible violence every day you hear gunshots
4 years ago
It was the worst experience living over here. If you like murder, faulty appliances, and no resolutions then you’ve found your place. Oh and roaches too. Front office won’t do anything and just ignore
True_P
4 years ago
Maintenance and staff are very polite. The apartments location is extremely convenient. I wanted to mention the positives before I voiced the negatives. A neighbor of mine was robbed at gun point and management said nothing. A murder was committed Christmas Eve and the new management said nothing. How my family found out about that one was by watching the local news. I understand crime can happen anywhere so we can’t fault the management for that. My apartment is infested with roaches, rats, and knats I contact the office request pest control. Pest control comes and nothing gets resolved. Finally after doing research I order my own pest control products online and resolve the issue myself. Even though I pay all these fees for basic assistance nothing ever gets resolved. Now the new management sends out letters stating since there’s a COVID-19 increase this month in January they will no longer be doing basic maintenance. They will only be doing emergency maintenance. Meaning they will only risk there employees health to protect there asset. My vents are filled with mold. Everything else is either patched or rigged to work already. I’m just so frustrated excuse the grammar. My advice to new renters is do your research. Review every online source you can find before your decision. See the community at night and ask a current resident what’s it like living here.