Showing 11–20 of 20 reviews · Page 2
Current Resident 139931
13 years ago
I moved in last July. Leslie and Manessa were flexible, professional and worked with me to get me in my apartment. I have seen the roaches, but I did not treat the place before I moved in. Any maintenance issues have been handled quickly and efficiently. My only complaint has been one toilet has been consistently clogged - I have reported it numerous times, but they will need to replace toilet and pipes. We decided to wait until I left the property to fix. When I called about my air conditioner, it was fixed within two hours. The grounds are very well maintained and always look very nice. It is quiet...quieter than the complexes around us. If I could wish for anything, I'd go for assigned or covere parking. Other than that, I'd recommend this complex to any and all!
Prospective Resident 692568
13 years ago
Okay to start with i walked into Trails at timber creek on this day of May 29, 2012 and when we walked in the manager Lesslie had no manners and didnt even ask how may i help you. She sat me down to fill out paper work and then left the room and left it to someone else to do her job. they told me that i had good enough credit, i made enough money, and my rentals history was great.. i gave them the money and they told me they would run the information and tell me if i was approved or not... they came back saying my credit was too low and that my old apartments told them that i was late on rent and that i needed a savings account with 2,000 dollars or more in it.. I myself have never heard of having to have a savings account to get a apartment.. The leasing lady went back to talk to Lesslie.. and Lesslie (The manager) came back and said we cant do anything for you unless you have that 2,000 dollars or more in saving.. so basically telling us to leave... I am not writing this to be rude cause i didnt get approved i am writing this because they are FAKES... They really lost a good customer i have more money on my hands then they make a month....
Current Resident 185555
14 years ago
I had been living her for approx. 10 months when i discovered somehow there were bed bugs.We had had a few people move out and some move in my building. Anyone that knows ANYTHING about these lil terrorists, knows they can come through the walls. These apts are not bad priced and are pretty if you pick the right floor plan. There are no baseboards or crown molding, which helps cut down on this type of problem. They sent in "their exterminators" and they claimed that they didnt find anything. I had a friend of mine come in from terminex and he IMMEDIATELY found the culprites. I feel they just did not want to cause mass panic or have to treat the whole building. I was 9 months pregnant when i got brutally attacted by these lil critters. The mgr DEFINITELY (AS MENTIONED PRIOR IN ANOTHER REVIEW) needs to work on her people skills. I was expected to live there with my 3 yr old and newborn with bedbugs. wow! they refused to treat unless a bug was found, even though the Tell-Tell signs were present, (black fecal dots on bedding and mattresses, the shedded skins, etc) However, i will say Maintenance is great! Nonetheless, i had to break my lease bc not only would they not treat, they would not allow me to do so either
Current Resident 857378
15 years ago
It's an OK place, for the low rent for Houston......and JUST OK. Neighbors are pretty friendly and cordial, though there are one or two, that seem a bit mental (one is a notorious "dumpster diver"---do not dispose of personal info. have also witnessed him eating out of dumpsters. Staff is OK. Leslie can come off a bit abbrassive, can certainly brush up on her interpersonal skills, but can be friendly most times----as long as you don't have a complaint, I chose to interact with her as little as possible. The assistant manager is very professional and handles herself a lot better (no offense!). Used an apartment locator service (FreeApartmentList.com) BEWARE!!!!---but found this on my own. The Apt service still tried to take credit by advertising "up to $250.00" rebate to list them on my least, after going round and around with them for 4 months and threats to call "Take It To Adkins--channel 2 (?) consumer reporter), they finally "assed up" a mere $45.00 bucks, thus, fulfilling the "up to" advertisement. Was told what I received was up to the Agent....though, they called me relentlessly to see if I had found a place. The wildlife field can be entertaining....wild rabbits, possums, and various birds. LOTS of bugs during the Summer months. The A/C in the apartments is too loud. The interior is old and worn, cheap cabinets---which breed baby roaches---you should spray often!!!; paint that seems never to have been stripped down but, simply repainted over too many times. Hot water is luke-warm, at best!!! The front gate is broken far to often, for an advertised "security" complex...but that's more a reflection of the silly tenants that keep crashing through, trying to "beat the gate closing" instead of using their code to reopen the gate. Dishwasher breaks easily, if not used at least every other day???!!! That's what maintenance told me....it shouldn't matter how little I CHOSE to use my dishwasher, it SHOULD WORK!!!! Very bizzarre...there was a recent break-in, but I think that was likely a former, disgruntled tenant. or someones' ex-spouse/boyfriend, perhaps. Noticed more police activities the other nights (6) cruisers were on site. Appeared to be a domestic violence situation---heard a woman giving details to an officer. Can't wait to move on and up, but the economy is so tight right now, may have to endure another year. Not a terrible place, just very very old, and not well maintained buildings. Landscape is tidy and clean. Great central area, only other thing missing would be a transportation system for Highway 6....surprised such a busy area does not have a bus system. Moved out Feb 2012: As I stated above, "ok" for the money and if trying to get on ones feet again. Pleasant experience for the most part. Just grossly poor workmanship & quality of the cabinets and walls on the inside of these apartments. They should really consider a more professional approach. They simply apply multiple coats of new paint, instead of stripping the old and repainting. Cabinets, doors stick. Paint peels, exposing the layers (sometimes noticeable different colors) of paints). Should really consider adding crown molding. Took some time, but was able to get on my feet. Moved to Sugar Land. FAR DIFFERENT experience with quality of apartments (inside & out!!!). More money, of course, but far more WORTH every extra $$$$ to live in beautiful & comfortable surroundings.
Current Resident 587043
15 years ago
this place used to be nice. the manager leslie is very rude to people. the only thing that was keeping me here was the maitenance alfred. he was very nice and professional and always fixed everything. for some reason they fired him and the guys that are here now are terrible. the tall white man looks like a hobo and smells like beer. he and the new maintenancecannot fix anything. and since alfred left there have been break in's because they cant fix the front gate. this would not of happened if he was still here. i have been living here for ten years but once my lease is up i will be movin asap.
quaraong
17 years ago
Maintenance ok, staff ok. BUT DON'T EVEN THINK ABOUT RECEIVING YOUR DEPOSIT BACK. I moved out and was told to expect deposit refund check at my new address. It never came. Called them, they keep saying they already mailed! Liars.
Current Resident 648654
19 years ago
Could not wait til the lease was up.....
Current Resident 262719
21 years ago
Electricity bill is OUTRAGEOUS! and office will not assist with any excess costs due to lack of insulation/repair of A/C untis.
Current Resident 734413
22 years ago
The people that reside here all seem to be very nice and friendly. It is pretty quiet, too. My husband & I moved in January 2004, and have found the size & cost of our 2bed-2bath apartment very reasonable. <br>The maintenance is not done quickly, at all. More often than not, it takes 2-3 calls for the maintenance man to come back out & fix the problem correctly. On several occasions, he has left trash or debris from his work on our floor & on our counters. <br>We have gates, one entrance & one exit. They never work. If one of them actually does work, then the other doesn´t. The staff don´t bother to fix it because ´people just keep hitting the gate´ & there´s no hurry to fix it since they´ll just break it again. <br>We were told when we moved in that the apartments were being renovated (Ha ha, this was a lie), and this was the reason the gate didn´t work. Our appliances are nearly antiques as well. Our dishwasher didn´t work when we moved in, and I had to practically beg to have it replaced. I finally had to have the manager come see for herself, and I left digital pictures of the broken pieces so she would find them. <br> <br>Overall, the complex is full of friendly people, and it is pretty quiet. In regards to the staff, they are nice people, but completely lazy about repairing maintenance problems. You have to call them more than once to get it fixed right.
irishstar79
22 years ago
My husband and I have lived here for 1-1/2 years so far and are considering another year. I think the floorplans are very hospitable to the price range. The staff in wonderful. They have floorplans to suit anyones needs. The only thing I wish they would do is renovate. I would like to see new appliances put in. Of course there is a downfall to renovation...the price goes up. But in my experience at apartments, when they are renovated the rent usually doesn´t break the bank.