4655 WILD INDIGO ST UNIT 260, Houston, TX, 77027

I lived at this place for 7 years and the last 2 years were the worst! - my apartment door was destroyed and it took over a month for them to repair it. I lived in constant fear that someone could come in at any point. Despite asking them over and over to do something about it. It took over a month and they just did a patchwork after that. - the living-room and bedroom windows broke after a severe rainfall, and same thing. They took months to fix it. I had to put cardboard and plastic on them so that the cold air ( winter ) could not get in. It was really bad. - the roaches issue is extremely bad! They " supposedly " called pest control conveniently when no one was there to check if it is true. And despite the supposed pest control work, the roaches issue was even worst than before. - I moved out 3 months ago and they still have not returned my deposit back. Every time I call them they end up hanging up on me. It has been 3 months and I am still asking for my deposit. Just do yourself a favor and find another place to live at. The Towne plaza apartment is not worth it at all. Please please, do yourself a favor and look elsewhere.

This property sends out mailers every 2-3 months promoting this horribly run, outdated, roach infested, water terminating property. As the recipient of this junk mail, I have had enough of this out miserable property sending its promotional offers to consider it as a place to move to -- Rather than promote itself, it should focus on servicing its existing residents, fixing fences, handling security complaints, fixing water issues, and remodeling its condemnable units.

This was the last straw for me! I have lived here going on two years and just when I thought things couldn’t get any worse they did. This morning I tried to get out my front door and my lock stripped. I called the emergency maintenance number several times no answer. The guy finally answered to tell me the office opens at 8 and hangs up on me and not answers the phone. I had to unscrew the window and have her grandfather pass her through the window. These apartments are a horrible! The lights have been out for months they put two spot lights but not light the porches or stairwells. I have had a water leak for months that has been repaired 4 times to still be leaking and now is molded.! Roaches and gnats are a problem I have asked to get on a pest control list hasn’t happened! I have Evette come to my apartment screaming at my doorbell camera asking when I’m paying my rent only to be at the wrong apartment and walk away. I have had the office call me about adding somebody to my lease which I never called to do. I have complained on my neighbor dog who barks and whines all night waking my baby up nothing has happened! They use cheap contractors who left dirty toilets in the parking lot for days! I could go on and on. Run away from these slums! I’m just grateful it wasn’t a fire or any other emergency!

I moved in at the right time. Towne Plaza Apartments is under new ownership and new management. Couldn't ask for a better place to live. This is a genuine review. I wanted something safe, convenient and clean. This apartment is a five-star complex. The convenience of 610, 59 and the Westpark Tollway makes it easy to get where you are going. 10 to 15 minutes and you are downtown. Towne Plaza Apartments is a wonderful location. The move-in was handled very smoothly and efficiently. The leasing office staff were very helpful and handled things in a timely manor. They always make me feel at home. Lots of amenities here, i.e., computer room, conference room, gym, pools and very nice, large laundry rooms. One of the finest managers I've ever met. Quick response from a fully staffed maintenance team. Beautifully landscaped gardens. I've lived in luxury apartments and I'm delighted to be here.

Extremely slow at getting things repaired, especially air conditioning. Forget the laundry room! The air has been out for several months, been reported numerous times and they don't care! It Feels Like 105 outside and 110-115 inside the laundry facility. Numerous water leaks, always shutting off water to all buildings. The gutters at the top of buildings overflow like a waterfall and even comes in where it is covered. The parking lot/garage flood with water if it rains 2 inches an hour. A lot of cars have been flooded AND totaled, but they will not inform potential residents of flooding nor of the murders that have happened on this property. The apartments are super out of date with appliances in most units (vent hood included) that date back to 1967 when they were built. They charge rent by what other apartments are renting for in the area, they just don't get it that those apartments are newer AND more amenities, but since they tack Luxury Apartments on their name they can charge as much or more than everyone else. I'm ready to get the Hell out of here.

Do yourself a favor and choose a different place. These apartments are anything else but not luxurious - they are nasty, smelly, and you will see mold growing around your windows due to the poor isolation of windows and doors. Further, you will see roaches on a regular basis (you may be the cleanest person, they will find their way into your apartment, and I’m talking about those nasty huge roaches). Good luck falling asleep after knowing that you have roaches in your bedroom. Next, leaks and raining in the apartment is something that at Towne Plaza is normal and the management will take 6 months to fix this issue because it doesn’t seem like something that’s urgent enough to be taken care of asap. If you depend on the washing machines from the laundry room then you are completely screwed. Be ready to spend 30-45 minutes just to get to wash your clothes because either none of the washing machines is working or none is available. If you have nothing else to do with your precious time than to spend it at the laundry room, then you should be fine. Moreover, when I moved in, the apartment smelled like dead rats until I found out it’s actually the air conditioner that causes the smell. The issue still persists up to the present time because apparently no one knows what to do about this. It could be mold and it could bring extreme risks and dangers to your health. Yet, at Towne Plaza no one seems to care. Next, be prepared to have a water shutdown on a weekly basis, and have nasty brown water coming from your shower. Next, management and staff, if you have issues that don’t seem convenient to them, they might just hang up on you because they don’t feel like dealing with you or they will just be very rude. I moved from Germany, and I had the image of America being one of the most modern and cleanest countries in the world, if not the one! Well, certainly that image has changed, because living at Towne Plaza feels like living in a third world country. I actually lived in various parts of the world, among them in four different third world countries and nowhere have I ever experienced what I’ve experienced at this place. With this in mind, stay away!

DO NOT RENT HERE!! I lived there for two years on the third floor. The elevator did not work on many occasions and I would be left to climb up and down 3 flights of stairs with groceries, etc. and down with trash to the long road to the dumpster. The management was not honest with me when I look back, to so many things. I really don't want to drag up all the things about the management, I really think they were just doing what they knew they could get away with and maybe that's how they keep their job's. That said, it's a very shady place in the sense that you are in the dark about a lot of things like the water issues coming - shut down's all the time - undrinkable water, brown and rusty. The place it's self: full of what I believe to be mold, or other spore born disease, I became very ill after the 6 months I never have had symptoms like I did when I lived there and still recovering. Look up what mold can do to you. Roaches gallore!! They come out of the wall socket's even and end up in the refrigerator. It's a literal nightmare. I had on more that one occasion a roach crawl across me while I was sleeping and it woke me up. I think I have a form of PTSD from living here for 2 years, for me, it was a very dark and dismal place to live. I know that some people have been there for years and they like it - I assume that their experience was not as bleak as mine due to whatever circumstances.

**Update 8/31/20: If you feel you have been legitimately wronged by the leasing staff, the management company will be understanding and compliant! (In reference to "This is one of the scummiest apartment complexes in Houston. They will not send maintenance, they will try to extort money from you. They are not kind and they are not understanding. The apartments barely qualify as livable, but if you choose to live there you'll find that out soon enough." on 8/19/20)

By far the worst apartment I lived in. The repair guys are never on time to make repairs, probably due to the fact that the units are so old, they probably have things to fix everyday. The leasing office is consistently rude and untruthful. Worst experience as a renter I've had by far.

I won't lie the beginning of my stay here started out smooth. The office seemed to be somewhat helpful. After a few months of being here, the bugs, the mice, the maintenance requests take forever to be completed, the plumbing is always off because of repairs, any time it rains the whole parking lot floods, it smells like sewage everywhere, the gates were always breaking (what's the point in having them if they never work?), and even the staff began to become a bit condescending. I started having trouble with a roommate stealing my belongings and bringing animals into the apartment that weren't allowed and when I went to them for help they just made the entire situation worse, told me I'd have to pay for my roommate's animal violation if she didn't get all her animals out within 3 days, so I had to just move out. Then when my roommate left her dog in the apartment unattended for 3 days (I had already moved out and notified them of this via email & photos) they emailed me and said I'd be charged with animal neglect if the dog wasn't gone by the end of the day! I'm not even there, nor are my belongings in the apartment and they have not been since January 18th and I'm still paying rent just to avoid a broken lease. My rent also was just jacked up $400 and I don't know why but I don't even care anymore I just want out of this lease. I wouldn't even recommend this place to my worst enemy. I'd give 0 stars if I could. Definitely am never coming back to this hell hole. Can't wait to make my last rent payment so I can just be done with this place.