Tenant Reviews for 4040 KOEHLER ST

AVOID - Apartment endorses predatory towing!!! Tows guests with no notice or warning. Disgusting, unkept, and MOLDY!!! Maintenance is non existent. And theyre turning it into Essential Housing — AKA low income. DO NOT LIVE HERE.

The Heights West End deserves zero stars. Honestly if I could give it a negative amount of stars, I would. I can think of several reasons to not lease here, but the main one is due to the safety of the residents. If you live here, you are immediately put in danger. Actually let me rephrase that… If you live here, or even if you are visiting someone here, your life is in danger. Several residents have been robbed at gunpoint in broad daylight and inside the parking garage. The parking garage is the most targeted spot in the apartment complex. It is almost like the people harming others and vandalizing property are in on it with the management company or at least with current residents that HWE has allowed to move in. There is no other logical explanation for the amount of cars/trucks being stolen or vandalized. There is a privacy gate and cameras in the garage, but nothing is ever solved after the crime. The privacy gate does break every now and then, which could be another cause, but several times that cars have been vandalized and stolen, the gate was working. The criminals either live on property, or they are following people inside the garage. Cars are either vandalized or stolen almost every single day. Don’t even get me started about the residents who have had their apartment broken into, along with their dogs stolen… This place is a complete joke of a rental property. The price may be appealing, but that is only because they are BEGGING for leases.

HORRIBLE COMMUNICATION THAT CAUSES THE TENANTS AND VISITORS LOTS OF MONEY DUE TO MEANINGLESS CHARGES. They take no responsibility to make sure everyone knows what to do and how. They tow mindlessly but then don’t care when 6 cars get all their tires stolen off their cars. They just say it’s bad luck.

Poorly managed community

I have lived at this property for 6 months and have nothing but good things to say. The leasing was smooth, fast and crisp; not to mention Lisa, the property manager is a fun loving and courteous as can be! During my time here, I have grown to become friends with a leasing agent by the name of Charles whom I recommend everyone stop by and see, he will take care of you! It's a great location near the interstate, in proximity to food and fun. I would most definitely look into Alta West End if you are in the market for an apartment!