Tenant Reviews for 3901 OMEARA DR

You think you are paying less!!!! You would wish to pay extra just to leave this place, don’t go there, me and my friends live there but all of us have a very bad experience. Look somewhere else you find same price

I have contacted the city of Houston and reported and complained to the department of regularity affairs and utility regulations and the management company for this apartment. (Pine terrace apartments). My a/c stopped working-hours after maintenance came to my unit on the 30th and I’ve been trying to reach the office every since. With no response or reply. To bring you up to speed, I have live here exactly a month and this has happened 3 times now. Having to sit in a stuffy apartment at between 80-90 degrees is super frustrating. I’m a very private person, so I don’t enjoy opening my door and window so air can circulate. Not to mention the refrigerator I had melted destroying everything I had inside with the maintenance man nor the office knowing why this happened or offering to replace anything but the refrigerator. Since Ive been living here which is one month exactly. I have only had a shower in my apartment about 5 times because for a month there has been issues with pipes and water pressure. Luckily I work for a hotel where I could still shower and wash. I’m leaving google reviews and complaining to ever I have to because the quality of living I’ve experienced while living here is none I would wish on my worst enemy. I was so excited because the area seemed nice, quiet and clean. But with only living here a month I can say this is literally the worst place I have ever lived and more stressed than I have ever been. I’m already having some health issues and since I can’t reach the office, I’m seeking legal council to contact the office for me.

The management staff is extremely terrible. I requested to be transferred and because I received some assistance they denied me. They don’t care about anything but money. They don’t care about there tenants needs at all. Don’t move here great location disrespectful management

Moved in mid September and less than two month later realized the place is infested with rats. Literally saw 10+ in the matter of a week. One even crawled in my bed while I was sleeping. Please save yourself the trouble and avoid.

I have been at Pine Terrace since 2017. I used to like it because the prices were low and the staff were friendly. It wasn't perfect, but any shortcomings were excusable because of the good prices. Now, Pine Terrace has been taken over by new management (i.e. Something like Elite Holdings or Elite Properties.) They have implemented a few improvements (which of course have been accompanied by a rent increase of $100/month). Additionally, they are issuing tickets for lease infractions. I was charged $50 for a box on my porch. My two main complains are; 1. They do not regularly exterminate the property. It is only done upon request and only spot by spot (so the pests migrate and then return). The small German roaches are my constant companions. To bad they don't help with the now inflated rent. 2. The AC units are old and don't cool the unit. I see several apartments that have added their own window units. I myself purchased a $300 unit just to stay cool. The emergency line says that as long as the temp is < 80 degrees then the concern is not urgent. Also, they have contracted with a towing company who regularly patrols for vulnerable vehicles. I bought a new truck and didn't get a sticker from the office. The very first day I had my truck it was towed to the tune of $240.00. I can NO LONGER recommend this apartment community. When my lease expires I will certainly go elsewhere.

I was looking for a great place to live with a sense of community and I landed at Pine Terrace. Surprisingly, the rents are awesome, location is convenient, and the neighborhood is quiet. I like the pine trees and the grounds. I really enjoy walking my dog in the afternoons.

I would recommend living however there are many pros & cons. The apartment complex is very quiet. It appears that all the drug dealers have relocated. There is on-site security. I feel safe, even though I constantly make sure I'm aware of my surrounding. The rent is affordable however if it increases, I'll have to move. Please be advised, there is NO HOT WATER!!!!! I repeat, there is NO HOT WATER!!!!!! They claimed they installed a new boiler however, that a lie!

I am a medical student from Italy. I am very happy that I found this place. My apartment is very nice and clean. The price is incredible. I like all the new renovations and how quiet it is.

Worst place ever, I spent there less than 6 months and couldn't stay anymore due to : All the apartments filled with roaches which means it is healthy (everywhere kitchen, restroom and bedroom) When I rent the apartment they didn't inform me that the apartment has 2 electrical meters (that means i have 2 ACs in the apartment and this issue makes me pay double bill) I didn't have hot water for a week in November and they didn't fixed it until we called the city They charging at least 50$ for the water The lady at the office is so relax and doesn't do anything, always took a note and do nothing Finally, when I moved from the apartment they charge me 100$ for cleaning the apartment knowing that it was clean plus the charge me for extra amount for processing the end of the lease

The manager here is rude and unprofessional. There are alot of hidden fees. Spend your money else where.