Tenant Reviews for 3600 WOODCHASE DR

I have been living in this Dump for over a year now. Moved here from a fairly decent 3Br 2Ba home in Louisiana to relocate for my job. I chose to "save money" my first year or so by choosing an apartment complex that advertised great prices with quality amenities and secure living. How in God's name could I have been so wrong?? From the very first month that I was here I literally made 4-5 Service Calls to Management for everything from water leaks, Bugs, dogs being allowed to poop on sidewalks, near stairwells, and anywhere there is any shred of grass or dirt, to the enormous amount of trash and waste that is left randomly at my doorstep by strangers passing by. The mold and the rot around this complex are immeasurable! They are constantly just putting wooden band-aids on everything in sight. The water never stays on for more than 2 weeks at a time before notifications come through email stating that our water will be turned off due to "maintenance" or "water main breaks" in the area. This is constant!! Over the past Year, I have made over (8) Service Calls to Management for the same (2) issues. Water leaks and Bugs!! Trust me there are Bugs everywhere. This is due primarily to an abundance of moisture, trash, and food for the damn things. It's not that hard to figure out. Lastly, they advertise to be a Gated Community with a required "Parking Permit" system in effect, otherwise you will be towed...Yet, I witness daily violators of this policy with people from everywhere sneaking in and parking here morning, noon, and night, as real residents access the "secure" gated entrances. I recently had my car towed to the tune of $370 for not updating my Parking Sticker in time before the New Year. I HAVE LIVED HERE FOR OVER A YEAR!!! They punish those who actually live here by towing vehicles, rather than using common ------- sense and referencing the license plate numbers on vehicles. How can a sticker cost a resident $370, when the car and license plate associated with the vehicle matches the one in your database to begin with??? Needless to say, my lease finally comes up in June, otherwise they would make me take a $1500 hit for terminating early. However, I will spend the rest of my time here and every waking hour after that being the Biggest advocate as to why someone...Anyone should never live in the --------. PLEASE...Don't be a Sucker...Like Me!

I’ve been living here almost 2 years and let me start with saying it was wonderful initially. That is until the people around us started moving in. The first incident happened when the neighbor next to us started performing rituals in the middle of the night. Now I’m a believer of God and because of this I was affected. I actually had to get an exorcism done because I was possessed. I woke my fiancé up in the middle of the night hitting myself and proceeded to wound myself the next day. Had it not been for prayer I wouldn’t be here anymore. Now we complained to the leasing office about this and they simply said that that’s their religion and they can’t do anything about it. Im not sure what kind of sick person decapitates goats to then place their head next to their entrance. The smell of death hits you as soon as you exit any of your doors. I wanted to grill during my days off and was met with huge flies flying everywhere. If you want to face these issues on top of it being infested with roaches as well as rats then be my guest. I’ve had to throw away so much food that I’ve found opened the next day. They have pest control but it’s not frequent as it should be. Im actually leaving this place and not ending my contract. If it’s about me choosing my well being over not being penalized I will chose myself over & over again. I will never step foot in this property much less recommend this place to anybody. Do yourself a favor & leave if you currently recide here. It’s not worth it at all for your well being or your families!!!!

Apparment full of bugs and roach, overpaid rent, water bill the most higher ever even if you are out all day. No security at all even when you pay for it. Probably Shady business with American Auto Storage to Tow your car. Bad management and incompenet leasing staff. Noisy enviroment all the time with loud music and weed smokers. We have had a shooting incident with a wounded person and no even a 911 call. I highly do NOT recomend to anyone to live in this place

If I could give them a no star I would. Lived there so long but had to go. Maintanance doesn't do their job at all. No matter how many times u have them come in to fix anything they do t do a good job at all. There are times where u submit requests and they just put complete and they do t even go see what is wrong. People here are so ridiculous. You can hear and see people fighting and getting kicked out cuz one partner cheated on the other and they are so loud about it that they don't care to take it outside so other people can hear. Towing is a joke. Security, don't even get me started there. He parks his car there and leaves or he will fall asleep and that is basically his job. Had my car broken into and I had seen his car was there but he wasn't. People are too lazy to throw away their trash in the dumpster that they leave it in hallways or toss it in front of people's backyards. The landscape workers don't even cut your grass at times. They will do a back yard or two then leave. I had to buy my own weed eater and do it my damn self cuz those guys are useless. All I can tell u is run and I mean run as far as you can. They have bad mold and leaking problems. They can't seem to figure out why my ac is always leaking to my closet that I decided to stop calling them to fix it cuz they can't give me an answer or fix it just like when they did work in my restroom and didn't do a good job and now I have the same problem if not worse than the first time. Glad I left those apartments.

I've been living here for 7 months and there hasn't been one month where I haven't had to make a maintenance request. Since the application process it's been nothing but hell and dysfunction. Upon moving, they lost a staff that was working on our application process. She told us so much information that turned out not to be true. They didn't complete and finalize our move in until 3 days until our move in date. They've switched management at least 3 times since September 2019. There pests are horrid !! We are very clean people and have requested pest service 3 times. Two general ones before a more extensive one is done. Which was completed last week, we shall see if it works. Every other month there's an issue with the water whether it's working or the pipes aren't the temperature they should be at. We literally can have the hot water knob to its max and still need no cold water to cool it down = TRASH! The trash pick up service: they only pick up the bagged trash 5 days a week. They rarely clean the hallways. There was one night where maintenance knocked on our door at 9 pm and worked until midnight due to a leave from our water to the apartment below us. The pool hasn't been opened since I've lived here. There's vacant buildings that haven't been done since I've moved here with missing windows, looks like trap houses. It's terrible! I would not recommend anyone to move here. We are seriously regretting the last few months we have to move.

I recently had an issue with my AC, I contacted the office in which they sent the handy man to view the situation. He did a quick fix and he couldn't explain what was wrong with it. Days later water was leaking from the unit, I have a soaked closet floor along with my belongings were damaged. I made a call to the office and they sent another guy to view and assess the issue. I have yet to receive an apology on behalf of the apartment office. Fast forward to yesterday 6-24-2019, as I was asleep with my children, I heard a loud popping noise and the leak was back in full force damaging my furniture. Also smoke was coming from the vents. I immediately contact the office and 24 hour emergency contact for the apartments and received NO ANSWER. I had to sleep with these horrible conditions with my children. When contacting the office I spoke with the office manager (Luisa). When ranting about how my night went she began to laugh and state why didn't you call 911. Excuse me, I'm not sure why she has the attitude when I had to sleep in these conditions. I would like answers and she can't even answer. At this point I'm beyond frustrated and at a lost. I'm contacting corporate at this point!

Ive lived here for almost a year now. An I had a bad roach problem when I first moved in. Since then I still have a terrible roach problem. Nothing has been sloved. There's still roaches. Very unsanitary.

Muy buena atención con el personal de Oficina y excelente servicio de mantenimiento mi experiencia en los apartamentos ha sido muy bien somos como una familia y la propiedad siempre está limpia.

The staff is great and the maintenance are always on time when you call for repair.

Where do I even begin with this place...I'll try to keep this review as short as possible. 1. BED BUGS! I itch constantly throughout the day on my back and arms due to bed bugs. I dont even know where they came from but theyre in both of my bedrooms. Its a nightmare! 2. Roaches! Big ones, small ones, medium sized ones. There everywhere and you cannot get rid of them. Ive never experienced this in my life. 3. Gnats! They will terrorize you. Dont even bother thinking you can get rid of them. They will live with you until you move. 4. Laundry washer and dryers are outside. People will open up the washer you are using and then beetles and roaches will crawl in and infest your clothes. I had to abandon my clothes in there and buy all new ones. 5. Water goes from hot to cold while you shower! Old pipes that they dont want to replace. 6. Thin walls! You will hear everything! 7. Parking is --------! They purposely write the word "Reserved" on parking spaces in the color red, so that its hard to see it at night. And then they will tow you with the quickness. $225 dollars. We have had so many cars towed. These people are crooks. 8. In our 2 bedroom, we pay 70 dollar water bills every month. And remember our water goes from hot to cold to burning hot while we shower. We are paying so much because they dont want to replace their old pipes. 9. Rent is so high for NOTHING! No gym, no tennis court, barely a pool or lounging area outside, no business center, no NOTHING to boast about. Yet we pay over 1000 every month. 10. Lastly, the staff in the office is HORRIBLE. They have horrible attitudes. We pay them so much and yet they treat you like you're nobody. They actually sent me eviction processing papers because we were paying rent on the 4th of the month. They put the amount that we owe on the papers. Then when I came to pay the amount that was on the papers, they told me I needed to write a new check because I was off by 27 cents! 27 cents! But yet, I wrote the check with the amount that they wrote on the papers that they sent me. They told me I should have calculated the amount myself! This place is garbage. The only good thing about this place is the security. That is why Ive stayed this long. Ive always felt safe. If thats all you care about then go ahead and move here. And I notice that 90% of the Good reviews all mention the staff or management. Things that make you go Hmmmm. Smh. Idiots.