Tenant Reviews for 3433 W Dallas St

I have had some major issues with roaches, but maintenance and the staff have been very helpful in figuring it all out. I live in the cornermost unit on the cross streets, so it's noisy, but nothing that wakes me up in the middle of the night or anything. There's tons of space in the units and the location is amazing, but it is an older community, so don't expect something like a brand-new townhouse or anything. The price is comparable and decent, I would've liked to have my water (individually metered) and admin fees included in the rent in the first place instead of paying for it separately, but the admin staff is all really friendly and they remember me when I come in or have issues. I had a slight issue with someone parking in my spot and the office held off from towing the car (which is their written policy) and then I got threatened to get towed by other residents for being in their spots (there are several empty around the lot), but I haven't seen the car in a while and haven't had any more issues with it.

Moving in was great. It was easy for the most part, it was very tough to move my couch in because the stairs dont make it easy to move large items. Staff is super friendly and responsive. The location is also super convenient if your life revolves around Downtown Houston.

Allen House needs to desperately use it's financial resources to improve the exterior appearance of the property and make security a TOP priority. Also someone in management needs to be pro-active in walking the entire property at lease once a day to visualize problems, rather than leaving problems to be recognized and reported by it's residents.

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I really like the location, the security features and convenience. The complex is quiet and neighbors I've met are friendly. The office staff is courteous and as I mentioned maintenance is helpful. I think JT in particular is especially good. Overall, I'm very pleased. Currently, I had a minor maintenance problem on a Saturday which will be completed on is fine.