Tenant Reviews for 3400 WOODCHASE DR

I live in the Aberdeen currently for over a year now. As of today they are under new management. I had a issue with my unit and I must say they handled it very well. The staff was very attentive and persistent with finding a solution. At the end I was overly satisfied with the outcome. The new management team here is awesome! With the nice apartment presentation, smiling faces and service like this I am sure to resign my lease in the future. Thank you guys

I live in this complex for almost 8 years. But in the past months the management is becoming nonresponsive when I call for any repairs. I am tired to call . I called More than 6 times to come fixing my leaking sink but nobody showed up It looked like it is a new management But I cannot imagine nobody showed up after I and my wife called....

A CINTINUACION, LA RESPUESTA DE LA ADMINISTRATION AL REVIEW DE UNA RESIDENTE DE THE ABERDEEN. ES PENOSO LEER ESTO....QUE EL CRIMEN PUEDE OCURRIR EN CUALQUIER LUGAR Y QUE LO MAS EFICAZ QUE PUEDE HACER LA ADMINISTRATION ES MANTENER INFORMADA A LA COMUNIDAD EN RELACION A HECHOS DELICTIVOS RELEVANTES.....QUE PENA TENER QUE LEER ESTO. Vivo aqui desde hace 3 anos y pretendo hacer una critica constructiva a la administracion.... No es suficiente dejar una Carta en la puerta de cada apartamento, diciendo que han robado en la propiedad y que deben cuidar sus pertenencias. Pueden y ESTAN OBLIGADOS también a arreglar las puertas de acceso de Richmond, las cuales hace mas de 1 mes que estan rotas y hacen vulnerable a la propiedad. Utilizar camaras de seguridad y QUE FUNCIONEN 24/7. Si el objetivo, como dicen en la respuesta de la administration, es hacerlo mejor, TRABAJEN BIEN. La renta ES CARA, los inquilinos merecemos vivir en un lugar que VALGA lo que pagamos....que es bastante. Por favor, que la nueva administracion TRABAJE COMO DEBE Y SEA MAS PROFESIONAL. Recuerden que, ustedes no son nada, sin un cliente satisfecho. NO SE JUSTIFIQUEN MAS Y TRABAJEN EN FUNCION DE QUE THE ABERDEEN VUELVA A SER, LO QUE FUE. Gracias por su comentario y por reconocer que el personal . Ellos estarán contentos de saber . En cuanto a su comentario sobre el crimen , como es sabido , el crimen puede ocurrir en cualquier lugar . Hacemos tomar medidas para disuadir a él. Una de las medidas más eficaces que utilizamos es mantener a nuestra comunidad actualizada sobre incidentes relevantes de modo que sean capaces de tomar las precauciones adecuadas con respecto a su propia seguridad personal . Nos disculpamos por su experiencia y nuestro objetivo es hacerlo mejor .

Management is awful, rude, and unresponsive. My unit flooded 3 times in less than 8 months because of a dish washer they wouldn't fix. The unit was infested with roaches and they REFUSED to do anything about it for almost a week! The upstairs tenants are horribly lound at all hours and the unit is over occupied (two adults and two very loud children) in a one bedroom and the management wont do anything about it. They always just say they are too busy and will get to it when they can. Seriously, fire everyone.

Was happy in the first year, I am not happy in my second year. I will be moving. My rent increased to an amount that I don't find worth it. I was broken into and the staff didn't treat me well after that incident.

They get to much time to fix stuff, there is no body for maintence a sneering when you call, it should be less expensive, nothing else to say..................................But definely recommend it to friends.................... Thank you!

Very great living space with a great staff. The rent is very affordable and the buildings are clean and well maintained. If you have any problems you can call the staff at the front office and they will get back to you as soon as they possibly can to resolve the issue. This is a very big step up compared to my last apartment.

Bug issues are continuous.. Office staff are amazing...The noise and disturbance has become much worse in the last 6 months(loud car music, verbal screams regularly outside, etc..).the entrance and exit gates on Richmond never work..I now feel unsafe..the automatic lights by our doors Dont come on until almost 10pm. That makes me feel unsafe...

My experience has been trivial. My apartment was very nice as it is a new unit so I was pleased. I quickly found out that there were major issues with parking and guest parking. The maintenance of some entry ways to the complex. Pest issues. And under new management, the professionalism of the staff.

Good and quiet neighborhood! Very nice neighbors and workers! Need more parking space. Everything is good here just have problems with the a/c and the flooring in the apartment! Not a lots of crime around here so that's good!