Tenant Reviews for 3400 Ocee St

NEVER LIVE HERE!!! I have been living here for 5 months and I'm already over it!!!! The administration is terrible, they are extremely rude, prepotent and they don't care about anything but to get money out of you however possible, even if it means making up excuses. They DO NOT respect the contract guidelines. The manager has hang up the phone on me when I call her to the office, and I've seen her hide from the residents. Total scam!

First night here my neighbors across the way threw a loud party that keeps everyone up late and ends with some kind of screaming/fighting incident with about 6-8 different people at 2:30a.m., young children are witnessing this and crying and yelling at their parents who are fighting and police are everywhere. On the weekends older teen-aged children troll up and down the sidewalks, hanging around stairwells, playing, talking loudly,screaming for no apparent reason, jumping residents fences and entering their patio areas. Complaints to the office go unresponsive and the staff are mostly unsupportive to residents making complaints;was actually told they were shorthanded and that I should handle the problem on my own or call the police!! One family had a birthday party one weekend and set up one of those inflatable moonwalk buildings directly in the middle between two buildings blocking the walkway for access to some residents apartments, along with the noise of somewhere between 40 -75 young children running about screaming and yelling with no adult supervision anywhere near.(They were all inside the apartment drinking and playing cards,allegedly). In the past year I have had my car scratched and dinged numerous times, some scratches were "keyed" and intentional for some unknown reason. I have had my hood ornament broken off and stolen, my radio antennae broken off, and my hubcaps stolen the answer the apartment staff will give you is that they aren't responsible for damages and for the most part they don't care. They have NO on site security of any kind that patrols the property. Basically you and your property are on your own here. Pest control just doesn't happen here. No control at all. Everyone here has to deal with the roach infestation problem. They have no pest control service for the residents other than some maintenance guy with a spray can. In the summertime, gnats will back up from out of the sink and bathtub drains. I haven't ever seen any mice or rats but probably because the dozen or so stray cats that I see trolling around the apartment buildings at night; fighting,spraying,coupling,crapping in your patios, once had one get sick right on my front door mat. Many of these things are fairly typical of apartment living in the big city. Most apartments don't let it go this far, but the the biggest problem I see is the indifference of the management staff here who do very little for their residents other than blow smoke in their face to give appearance they really care. While they sit up in their newly remodeled leasing office and never will you ever see one of them walking the grounds of the property or do they ever sponsor any events. In fact the only time the office staff contacts you is when they are sending out some type of order, demand for the residents to follow and always resultant to some kind of threat. Very poorly trained indeed. June 2013,was offered a rental renewal with a rate increase of 15% over cost of previous rent.This means I would be paying more than some residents are paying for larger a apartment than the one I have; and some of my fellow neighbors with the same style of apartments are paying less than me by $75-90. I asked the management to show me disclosure/documentation on how they came about these estimates and figures.all i got was double talk,evasion, and outright hostility because i didn't take them for word what they were telling me. When I contacted the ARI branch office I spoke with Spv. 'Tina' who was totally uncooperative and after a few exchanges of hostility She issued what I am to believe to be this company's "mission statement". "Either pay the rental rate increase, or move out!!" This company's complete lack of customer service principles is shocking and only leads me to believe they have been bullying their residents for so long they have forgotten who puts numbers on their paychecks. This action has prompted me to to file an active complaint to HUD on 'Fair Housing' violations and further notifying HAA (Houston Apartment Association) of violations and submitting a complaint to BBB. Then I will put to the question to their increased charges they have have on the current 'water' bills for the property which have gone up 50%(!!) since I moved in Dec.2008.

Future Renters beware..... My experience at the Gables at Richmond has been awful. Please assure that your lights are on and you do a good walk through in your unit before signing your lease. The maintenance here sucks. They come in your apartment with attitudes to do repairs and try there best to get around it. They talk crap about you in other there language but little do they know, I know spanish. So yeeea I understand everything yall are saying about me. I have painted over roaches and roach motels, along with dead smashed roaches in which they painted over them or around them. There are so many dead roaches hidden behind my range hood every time you close the cabinet above it falls on the stove. They painted the inside of my kitchen cabinets with a dark color paint to cover up the large amount of roach poop instead of properly cleaning the surface to prep for painting. You have to really not care about people or your tenants to not assure there home is in good move in condition. There's a hole in my wall that was there since I moved in and have since realized that there must be a leak because moisture is there and the paint is buckling. Not to mention roaches are coming in and out of it. The roaches are disgusting and the odor is disturbing and awful. I bought plug in's to cover the odor but who want to have to spend hundreds of dollars on fragrances to hide odors. The management could be better and should see to it that there staff is completing things in a timely manner. I know some things are not important but when it becomes a health issue it is issue. This is my first time living in an apartment in 9 years and once my lease is up it will be my last. You should never be subjected to living in certain condition. I would rather buy a home and be responsible for my own repairs then to go through this ever again. We are not just complaining or making a fuss, we want to live in proper living condition cause we pay rent. Just inhumane...... Signed, Disgusted Tenant

I have been living in this apartment for about 1 and half years.. I haven't had any problems with the stuff or anyone. They are always polite when I come in the office and when I have a request on something inside the apartment, they do their best to get it done right away.

Great apartment complex. I lived in this apartment for 10years without any problem. The complex is very secured and well maintained. Apt managers changed few times while I was there, but they are always nice and taking care of any issues promptly. The price range is also great for such a prime area (not greedy people I guessed). 100% recommended.