Tenant Reviews for 3003 MEMORIAL CT

My girlfriend and I visited these apartments on December 26th around 2pm. When we walked into the leasing office, no one was available (despite my numerous "hellos"). Thinking that maybe she stepped out for a minute, we decided to look around at the amenities in the lobby & pool area. When I returned alone to the office, I was confronted a leasing manager by the name of -----------. Her initial response to me was "Can I help you with something?". I explained to her why we stopped by and as she asked me to have a seat at her desk, I could see her roll her eyes while she sighed. As we were speaking about requirements (in her sarcastic tone), my girlfriend arrived and ---- didn't even acknowledge her. ---- proceeded to rush through some pics online, which we could have done ourselves, and made an excuse about how she was the only one working and couldn't take us on a property tour. Keep in mind that we had just toured several different properties that day and they too had only one leasing manager. Already put-off by her attitude and unwillingness to accommodate us, we left. As we were getting in our vehicle, we saw her leaving the leasing office, got into her vehicle, and left right behind us. If that's the type of welcome and service we received as prospective tenants, I can only imagine what will happen once you sign a lease here. We were totally put-off by how rude, disrespectful, and unapologetic she was. From the other negative reviews I've found online, similar incidents such as ours have occurred here. We'd rather spend our hard-earned money at a different property that is appreciative of their tenants and suggest you do the same.

My wife and I moved in here right as we got married, our first "home" together. We were very happy with our 2 years spent here. The location is unbeatable for the price. There are walking gates directly onto Buffalo Bayou trails that were very convenient for exercising and nice walks. Everything you could ever need is within a 2 minute drive from the apartment. It is a very quiet complex for how many units there are. We had a first floor unit and never had noise problems during the day or at night. Maintenance was VERY fast to fix and repair any concerns we had. The complex has a 48 hour repair policy from the time you submit your service request, and they always stick to that. My only complaint, as a penny pincher, was the rent price per month. But on a comparitive basis to other complexes near Buffalo Bayou / Washington Ave. / Montrose area, AMLI Memorial Heights was worth the price. We only moved because we bought a house. If we wanted to continue renting, no question we would have stayed with this complex. I would recommend this complex to anyone wanting in-town living for a good price. Everyone was young professionals and very nice!

I had an overall positive experience at the Amli Memorial Heights. This apartment is in a great location. It sits on the Buffalo Bayou Trail and is walking distance to a Walgreens & good restaurants/bars. Very close to work if you are downtown. I was in an older apartment (had not been renovated), but it was a good price for the amount of space and was perfectly fine to live in (main renovation was the additional of laminate flooring & granite countertops). The sound proofing is good (I could not hear my neighbors or their TVs etc) and the front office staff were always friendly and helpful. The apartment is dog and cat friendly, it costs $20 per pet a month for "pet rent" and a refundable deposit. The apartment gym was recently rennovated and has nice treadmills & ellipticals as well as a few weight machines and free weights. A dry cleaning service is offered from MW Cleaners where you drop off your clothing in a locker and they will pick it up and bring it back. Very convenient. I felt very safe in my 1st floor apartment. The front and back doors have two dead bolt locks and an alarm system is in the apartment (you have to set up and pay an alarm company to monitor it). One safety drawback was the front gate to the complex was broken a lot (I think sometimes people would run into it and it would break). While being repaired, it would be left open quite a bit. This would allow anyone to drive into the complex which was concerning especially in the evenings. I would recommend the Amli Memorial Heights to my friends. You cannot beat the location and the monthly cost was lower than other apartments in the area.

I lived at AMLI Memorial Heights for a year, and can honestly say that this is by far the best apartment complex I have ever lived in. I have never been so sad to leave a place! The only reason I left is because I couldn't find a replacement for my roommate in time and couldn't afford the 1 BR. The location is perfect - close to downtown, direct access to the running trails and it is easy to get to just about anywhere in town. The management staff is absolutely top notch - I cannot say enough good things about Elly, the assistant property manager. She is extremely professional, courteous, and goes above and beyond to make sure residents are taken care of. She was such a pleasure to work with the entire time I was there - always patient, kind, and helpful. The other staff are very nice as well, and maintenance always took care of things promptly. The staff also was very good at calling to follow up any time a work order was done to make sure we were taken care of. The apartments themselves are really nice, especially the updated ones (granite counters, dark cabinets, stainless steel appliances, hardwood, etc.). You have direct access parking in the garage, which is super convenient for those that live on higher floors. I truly loved living at AMH. I would move back in heartbeat, and would recommend it to anyone!

I have lived at AMLI Memorial Heights for the past three years and have loved it! The staff is top notch (especially Elly and her crew) and I never had a maintenance issue take more than 1-2 days to be resolved. The property backs up to the Bayou Trail which makes for easy access to the dog park and running/biking trails. If you work downtown this apartment is perfect for walking/biking to work. For the past year, I've biked into work from AMLI and it took on average about 15 minutes. They've recently updated the grills and pool area with the leasing office under construction currently. Best of all they've recently reduced rent across the board which makes the place more affordable. Definitely would recommend this place to anyone looking to live in the Montrose - South Heights area.