Tenant Reviews for 3003 MEMORIAL CT

I moved in since Jun 2020, I was initially very happy with the staff and their services, but since Sep, I filed a complaint about dogs running loose in the courtyard where dogs would come into my patio and scratch on my glass door but no action was taken, and since then, I filed two more complaints in Oct and Nov, and I called three times, and I also spoke in person three times and yet, still no action is taken. As of today, an incident happened which my dog was attacked and beaten by TWO other dogs at the courtyard where they ran loose and the dog owner could not control the two dogs at all. Although my dog is always leashed in all public areas, I picked up my dog in my arm while the other two dogs continued to attack. It is disappointing and disturbing enough that majority of residents simply disregard the leash law and use the courtyard as their private dog park, but the management's do-nothing behavior is the worse combination which it directly and indirectly encourages this unacceptable behavior. I am not sure if I will ever see action taken by the management on this issue at all, but I certainly think that the management should regain control, enforce the leash law and ensure ALL residents remain in compliance in all rules. This will be the best way to prevent chaotic dog incidents. When everyone follows the rules, nobody gets hurt. When I get my answers and see good results, I will be more than happy to update my review. Thank you.

My partner and I had an amazing experience at AMLI memorial court! We lived there for about a year and a half and only left due to COVID related visa issues. Our experience during the pandemic with the AMLI team was without measure. They supported us financially with rent as I had lost my job, and also helped us with our move out by giving us flexibility on our leasing agreements. They truly helped us like a family would. Besides The COVID times, the facilities were great! The gym was very big and roomy, the pool gorgeous and well maintained, the mail room well organized and secure, and an amazing team working there. Whenever we had service requests we were helped immediately and with a smile. Special shout out to John David and Emily at the front office for being amazing! They helped us through the whole process and were lovely to work with. I always felt cared for when speaking with them and viewed them as friends I could have a great chat with! We are going to miss living at AMLI and hope to come back if we ever move back to Houston!

New management and leasing team has been truly amazing! They've turned this place around and made it even better place to live. I want to thank John David, Emely Garcia and Brooke Allen for their hard work in making AMLI Memorial heights an enjoyable community. With COVID-19, the team was quick to adapt. They have been providing residents with food truck options, free decorative flowers, virtual yoga sessions, and dog treats. Also, the maintenance staff are great and work hard to keep the facilities functioning, clean and taken care of. Recently, the pool was completely redone with new tiles and clean water. New outdoor light fixtures replaced. We had service requests completed quick. Definitely recommend this apartment complex for active people as it is close to walkways and the Buffalo Bayou, Sprotts Park and downtown (Sabine Pass bridge). Dog friendly too! Lastly, I want to mention that the entertainment lounge open hours were extended to 11pm, which is great for hosting friends, play pool or using the computer and printer. Other amenities I enjoyed were the gym, with top-notch equipment.

Great value find in a super convenient location. However, be forewarned that given it is an older apartment complex and management doesn't seem to want to upgrade appliances, you will tend to have more issues than your average apartment. Maintenance and staff try to act on everything expeditiously, but it normally results in very little in anything actually getting fixed. The 48hr guarantee has been more lip service than anything else.

I have lived at AMLI Memorial Heights since 2016 and have loved it so far. First of all the location is great as you have direct access to the Bayou trails, one block away from Washington Ave, and a $6 Uber ride to The Heights, Downtown, Midtown or West University. The property itself is always nicely kept and well lit at night especially on the property's Main street where you can have a seat on the park benches at night and enjoy the view. I have never had an issue with the maintenance/service team, they always make sure your issue is resolved the first go around. If they have to come back they are very quick and make sure they work with your schedule. The front office staff has remained the same since I first toured the units before I moved in which is great because they are so friendly and attentive. Rebecca Curry has been the leasing agent I have dealt with since I moved in and she is AMAZING! She will make sure to review all of your options with you and communicates very well. She even checked in on us to see how our first few weeks were after move-in. Elly is the manager there and she is great as well. Always very courteous and follows through on everything. Every property has issues it's how they handle them that makes the difference. No major issues here that have gone unresolved or ignored. Take a look here, you won't regret it!

My fiance and I love living at Amli Memorial Heights! We lived in an apartment .5 miles away from here and Amli blows them out of the water on so many levels! We live in a spacious, 2 bedroom (orleans lay out). We have 2 balconies with 2 full bathrooms. We are in one of the NON updated units, but it is still pretty nice and matches the cost. The pool here is very nice. The grills work and we use them frequently. We love how close we are to Buffalo Bayou Trail. It is so nice to have private gate access. This complex is very dog friendly and the maintenance team does a great job keeping the grounds looking nice and clean. The maintenance staff are always very friendly and responsive. We've had to open a handful of maintenance requests since we've lived here and they've all been addressed in a couple of hours, which is unheard of at alot of complexes! The office staff is also very friendly! We love Rebecca and Ellie. They both know us and can always help on any issues we are having. I also love the Luxer One mail system they have implemented, where we can pick up packages at our convenience. Overall, this has been my favorite apartment complex because of the location, price, and friendly staff and neighbors. I would recommend this complex to anyone in Houston!

I have live at Amli memorial heights for 10 years and have enjoyed it very much. i have worked with Rebecca.What great job she has done.We are getting a bigger Apartnent and she made it painless.So professional always with a smile and always knows my name. Thank you Rebecca for everything.

I have been renting here for two years, and have been extremely pleased based on these areas for which I typically grade apartments. 1)Price 2)Location 3)Staff/Service. The price in this area is not the cheapest; however, it is the best bang for your buck. Since there are a lot of complexes in the surrounding area this one has the perfect location at the price point most young professionals are looking for - affordable. It is affordable especially with a good gym, new common area, and very nice pool w/ grill. The Complex is between Montrose, the Heights, and Midtown which means that it is a short ride to every other place you would need to go to on the weekend. I think other young professionals like this area too as the community is not college aged people, and it makes a great difference on the weekends at the pool. The pool during the summer is a great time to meet other renters, which has been a very nice treat about living here. Last point about the location is the Bayou Trail - the area is VERY pet friendly, which is great since we have a dog. Aside from Price & Location - the Staff and Service team has been some of the best out of the 4 other apartment complexes I have lived in. I really appreciate how quickly my service requests are addressed by the service team. The two extremely nice ladies at the front Rebbeca and Ely do a great job of making sure my wife and I are doing well, and have everything we need.They create a good / happy environment for the complex. The one thing that could be changed is the front gate, as it seems to break down too often. I think they need a gate that slides open vs one that opens like a door. people try to push their luck getting into an opening and closing gate and they must run into it.. Sounds stupid - but it is surprising how often it seems to happen, and break the gate.

This is really the overall nicest place I have ever lived. Maintenance requests are completed so quickly (of the 3 I have put in, I think all have been done in under 24 hours). Everyone, including the residents are so friendly and helpful. Rebecca, Elly, and John and all the office staff are so pleasant and cordial, always asking how we are and prompt in helping us. The property is SUPER pet friendly and the pet rent/deposit are pretty reasonable considering how well the property is taken care of. Not to mention there are a few enclosed courtyards around the property which are nice, if you have a friendly dog, to let roam in. They could stand to have some extra lighting on the back of the property at night, but the security guys are still vigilant and very present. I would definitely recommend this apartment to people looking for spacious, reasonably priced, and close to downtown apartments.

I have never lived in any apartment complex with such a fast maintenance order turnaround time. I don't think we have waited longer than one day for something to be fixed. Not to mention the front desk staff is incredibly friendly and helpful, specifically Rebecca and Elly. I once had a large piece of furniture delivered and they kept the office open late so I could make it home in time to pick it up that day. The location is amazing - there is a gate on the property that opens directly onto the Buffalo Bayou trail for walking, running, biking, etc. There is also a dog park, Walgreens, and restaurants within walking distance. I have had nothing but an exceptional experience living in this complex.