Tenant Reviews for 2931 BARKER CYPRESS RD

If I could give these apartments a zero star rating I would. Do not move into these apartments, the staff is really unprofessional and they lack communication when you reach out to them to solve a problem. Management Jennifer and Tajmah will lie and sale you a dream of these apartments than what they truly are. After you move it, they will treat you different as you don’t matter to them, they become rude and will not answer your questions that you have. Save your time and money and move to somewhere else.

If I could rate this apartment complex a -10 I would. I started looking for an apartment in an attempt to downsize from a 4-bdrm home. I have been living in Katy since 2014 and I have come across Grand Palms many times (however, it was previously named differently). I explained to Jennifer Canales (leasing agent) exactly what I was looking for. Jennifer showed us a cute (upgraded) 2-bdrm apartment on the 3rd floor. I commented on how cute the apartment was. Jennifer explained all of the upgrades to the apartment. On move-in day...everything changed. Red Flag #1 - There were no apartment upgrades. When I addressed this with Tajmah (apartment manager), her thoughts were, "I'm sure Jennifer told you that the upgrades were not in the apartment you secured." Basically calling me a liar. Jennifer KNEW she did not mention this to me. Red Flag # 2 - The apartment is roach infested!. I noticed a few roaches when I dropped off a few boxes to the apartment prior to fully moving in. I fumigated the entire apartment (with MY money). However, once I fully moved in, I would continue to see roaches. When I brought this to Tajmah, she initially acted like it was no big deal. When I told her I do not live with roaches, she offered to pay for Ortho powder to put in the apartment. This STILL did not get rid of the roaches. I literally had to fumigate my apartment EVERY 30-days to keep the roaches at bay. Once I was fully moved in, I noticed that whomever painted the apartment before I moved in, painted over roaches. My family and I have a permanent cough due to all of the insecticides I have had to use to keep these roaches at bay. Red Flag #3 - The stove, microwave, and refrigerator were FILTHY!. When I brought this to the attention of Tajmah, her response was "It was clean when I did the walk through, prior to you moving in." Really? Then that tells me your personal house is a nasty mess. There were layers of grease on the stove and microwave. I used 2 bottles of Ajax degreaser detergent and STILL could not get all of the grease off. The surroundings of the complex is just as bad. Garbage dumpsters are always full. They started charging for trash pick up; however, whomever they contract with leaves more trash than they pick up. Car theft/vandalism is horrible. There was a point when a tenant's tires were stolen off of her car twice in one month. There are several drug dealers that lives in the complex. Tajmah's answer to everything is that it is the tenant's responsibility to "look out" for criminal activity. Not to mention, they tell you that there is an officer that lives on the property and patrols the property. LIES! Someone parks a police car in front of the office, but here are no police officers patrolling the property. Forget about maintenance coming to do repairs in a timely manner. I made a maintenance request and the maintenance man responded 3 weeks later. And don't get me started on the gates that are ALWAYS broken. The icing on the cake for me was my move out. Because I do not trust any of them, I took a video and still pictures of how I left the clean and painted apartment. They sent me a bill stating that (1) I did not clean the stove (what a joke), and (2) there were chips on the counter in the bathroom. I guess they thought they were going to get me to pay for them to upgrade the apartment. NOT! All of the staff are liars and untrustworthy. I want to prevent another unsuspecting, hardworking individual from falling prey to the lies Grand Palms tells future tenants. Do yourself a favor and go somewhere else. I am so traumatized from my stay at Grand Palms. They have ruined any chances of me ever living in another apartment.

Great to know that this place is still awful after ten years. Reading these reviews brings warmth to my heart. I hope all of the pieces of crap who worked there during my stay have horrible lives full of pain and agony. DO NOT MOVE INTO THIS COMPLEX.

When I 1st moved in the rent was reasonable and the place was well manicured now all the grass is deall the grass is dead the water pressure is super low the roof is leaking the trash cans are overflowing the cops are constantly here And murders nearby. The shutters on the buildings have all fallen off and management doesn't replace them. It's they started the mandatory concierge trash service they never pick it up on time and people abuse it and it has resulted in cockroaches all over the place.

My original post got deleted because I do show the reality of this complex. Vehicles vandalize, mail stolen, fight and other legal issues. They want to charge top luxury for aparments but reality is difrent.

DO NOT MOVE HERE.... managment does not hiw to manage, they only one to have the place full. Very poor on everything from respecting the rental agrement to nkt fixing things that brakes, lying to the comunity about the status of everythjng, dish washer broke, waited 1 month to be replace, 2 yr living here, they never maintenance the a/c. Third party contractors comes into apartments with no authorization and the list goes on and on. I am out of here

I have lived here going on about 5yrs at the beginning it was quite clean and peaceful and maintenance was very efficient the front office has gone through several managements. Which brings me to current. THE WORST PLACE TO LIVE BY FAR. It has literally gone to the Dogs. It's always under lit you can barely see at night. It's mold and pest problem is out of hand. They want you to pay piece by piece for UP GRADES! So much to tell. So little space.. Run DON'T walk away from "GRAND PALMS"

Because it's very noisey here,you constantly hear people walking around who live above you...an some people walk very hard frequently..you cannot get a good night sleep depending on your neighbors...an if children live above you ,forget sleep an relaxation!!! you can even hear when others use the bathroom too,the maintenance people are very inconsiderate when working in the apartments,they walk very hard,throw ,bang,an drop heavy objects on the floors often when working in the apartments..not caring or showing consideration or concerns to paying residents from 8am on...They don't have sufficient security out here,no cameras either..although the office staff are very nice here,they do try to help..but it doesn't change the aggravation you experience while living here... kids walk around all times of the day and night without parental supervision dog poop not being picked up,sometimes it's on the sidewalk! ...DONT MOVE HERE IF YOU WANT PEACE OF MIND,YOU WON'T GET IT HERE???

I really enjoyed this community the staff were great and everything was so neat and clean unfortunately I had to break my lease 1 month before it was up due to pregnancy and having to move closer to family. I regret it because I am moving back to Houston and would really like to move back to this complex. I would most definitely recommend this Community to a friend.

I just moved in here and have a new dog, the manager told me she is building a new dog park. And last week we had food truck. So far so good, the staff is very friendly and helpful too.