Tenant Reviews for 2520 WASHINGTON AVE

The staff have been attentive, approachable, and always willing to go the extra mile to ensure everything runs smoothly. Whether it’s addressing maintenance requests promptly, organizing community events, or simply greeting residents with a warm smile.

The apartments are really nice and I love that the environment is so peaceful. Management is very helpful and makes the move in process so much easier. I feel very comfortable in my new home. Highly recommend!!

Here's a revised version of your review: --- **Warning: Stay Away from Modera Washington!** Living at Modera Washington has been the absolute worst experience I've ever had in what's supposed to be a "luxury" apartment. While the staff here are great, the upper management is truly terrible. My truck was broken into twice, and there was an attempt to steal it—yet management did nothing to help me relocate or let me leave. It's clear they don't care about residents, only about money. Jessica, the on-site manager, has been helpful, but Brittani Groves? Completely useless. She only responded with a generic email, pretending to be sorry but ultimately saying there was nothing she could do. To make matters worse, the so-called security here is a joke. They leave the lights on in the security vehicle at night to make it seem like someone is there, but I've caught the car empty every time. And how I know because there has been a motorcycle stolen, over 7 car break ins in the last 6 months. Do yourself a favor and steer clear of this place!

Excellent location, friendly residents, and one of the best--if not the best--views of Houston's skyline. We have had great experiences with the leasing office, maintenance team, and plan to stay here as long as we are able.

I’ve been at Modera Washington for about a month now. While my move-in process was not the smoothest, the staff at Modera did appropriately react to the deficiencies with correct measures. The day of my move-in, Cole (leasing agent) embodied empathy with a really terrible day. There was never a “we will deal with that tomorrow” or a “I can’t help with that” it was an instant “what can I do to make this day better for you.” That very sentence changed my entire perspective of my move-in day. The day after I met with the property manager, Miesha, who quickly addressed everything and offered a way to fix it. While things were not ideal, the entire staff aided in fixing things that were ultimately out of their control. I’m happy to be a resident at Modera!

Did a tour of the property and it was very nice and clean I toured with Miesha and she was very personable and nice she also took her time and show me all what the property has to offer the amenities was cool