Tenant Reviews for 2475 GRAY FALLS DR

Allie Boltan and staff members is courteous and very knowledgeable about the property. It is a pleasant place to reside.They do their very best when addressing my concerns. Their cooperation is greatly appreciated.

I don’t usually do this, but I can’t just not say anything. It’s currently 12:50AM and I still do not have access to water. We received no prior notice that it would be turn off . I received a phone call at work from staff at 10:48 AM asking if I was experiencing plumbing issues. I told staff member that I was out of town over the weekend and I had not been home at time of call. She said if I did just give them a call. I reached home at around 5pm and noticed I had no water and started calling at 5:19 PM and could only leave a voicemail. They close at 5:30pm. This is just one of many incidents that I have experienced. Every time it rain my sun room and living area ceiling leaks to the point part of the ceiling in sun room chipped away. It leaks so bad that I have developed mold and have taken pictures and sent several maintenance request. They come and look at it says it the roof. This has been almost a year and a half of complaining about it. They will put a bandage on it for a temporary fix, but as soon as We get heavy rain it’s leaks to the point I keep a bucket to catch the water. I asked several times if someone can come and treat the mold at least do that and they say that will call back, but I never receive that call back to the point where I tell them I know I will not receive a call back. Your words say that you care and you’re there for us, but your actions show the opposite. It’s a little disappointing that this is how to get you to see how important it is to treat people as you want to be treated. It’s just that simple.

been shut off since the freeze storm 2/13/21... they dont Care about their tenants at all... since nobody has water people are Having to use pool water.. people cant clean our home, wash our fisher and barley cook cause we have no water... THEY DONT CARE BUT I BET THEY HAVE WATER AT THEIR HOMED.. WE ARE BEING TREATED Luke animald.. but i bet they still go want rent and a water bill even though de been without water since 2/13/21..THIS DONT MAKE SINCE.. I IF YOU READING THIS PLEASE DONT SPEND YOUR MONEY AT THESE APTS...AND THEY DONT FIX ---- AND THEY OVER CHARGE PEOPLE.. AND TOW TRUCKS JUST COME AND TAKE YOUR CAR EVEN IF U HAVE A PARKING PASS... UGGGHH

The leasing office is a joke. The place is dirty, the doors have mold, there are people in the parking lot asking for money. This place in general is a joke. They dont take care of the complex nor the people. There is dog feces in the front part of the building and the leasing office does nothing about it. Our lease is up soon and we never got a notification stating what we needed to do. A month before the lease was up we went to the office to figure out what was going on and, NO ONE is there. We went to the office to speak to the manager in regards to the lease and she was not there, they had someone 'temporarily' working there and she had no idea what was going on nor what to do. This place is a joke, and I cant state that enough. We have been calling, going to the office and doing everything in our power to get in communication with the office but they are just never there. Please DO NOT give your business here. They do not give a crap about you.

If you want to live somewhere that consistently ignores your safety this is the place for you. This places lets stray pitbulls run amok and when brought to their attention tells you they are not legally responsible if you get bitten. They have allowed the trash to over run into the parking lot. When asked about it they blew us off. Please for your sake, run.

The staff is very unprofessional and Rude I well never tell anyone about this apartments...I was late on my rent I told the office I would pay by the 10th ...All late fee which is well over a $1.000 For a 1 bed room upgrade...Which my lease said until the 10th and then they will start legal proceedings...The office manager put a notice on my door saying.. I have until 1159 on the 7th I call them and they said.. I should come to court on the 9th ..I ask the for the corporate number and they wouldn't give it to me...I don't understand this all fee were to be paid my the 10th..They are unprofessional

I am so frustrated with living in this apartment,I cant wait for my lease to be over and move out.The office staff make you look stupid when you complain about stuff,I have had a dog poop on my doorstep,There are over 10 stray cats roaming the apartment,they scratch on your door and are always making noise and wont allow you sleep.I am allergic to cats and I have had to be on constant use of allergy medication because of pets that are not mine.I can not even get in or out of my car or apartment in peace without having cats all over me.Then is it my noisy neighbor blasting music till 2am like its a party,it is crazy in here and i am sleep deprived at the moment.And when you call the office,after a million times of calling and the phone is eventually picked,you are made to repeat yourself like you were not speaking in English.You guys should do better.I'm sure after reading this review the office staff will know who this is.SO TAKE CARE OF IT.

PLEASE PLEASE DONT COME HERE. I'm literally begging you to no come here I don't want anyone else scammed by this place any high reviews of this place is fake. It's dirty, smells like cat piss everywhere, and the leasing staff is literally the worst staff I've ever seen at any place. There's no professionalism and no integrity. There a -------- chick and a old --- black lady and you can't believe anything they say they will pretend to care about you as a tenant and that's a lie the moment you sign the lease you won't hear from them again and if u do them ------- will lie, avoid, and lie more. I don't know what situation you in but renting here will just make things worst RUN!!!!!!!!!

I visited the property on February 9 and I really enjoyed the tour. I spoke with Clarissa and she was amazing!! Of all the leasing offices that I walked into that day she was the nicest person and made me feel warm and welcome. Not only was she nice, ,the apartments that she showed me were nice as well.

This office management team they are all not honest,I apply to move in and they me believe that they I was qualify for only one bedroom, the manager called me and said to me that I will moved in on the 10 when I called them to confirm all I got is lying,lying and by the end They have my $250 none I work hard for that money but they take it for business God will make them pay for it one day. Is all about poor people make rich people riches