Tenant Reviews for 2219 GREENHOUSE RD UNIT # 510

Back in 2014 this place was awesome. Melissa and her staff were so helpful, nice, and extremely organized. Ever since they left and the new management of Tracy and Danielle took over, it's now become the worst place I have ever lived in! The new staff is extremely rude and do everything they can to make your life a pain. They tow tenants vehicles, they lose your packages in their mailroom, their facilities and equipment are constantly broken, and the office manager Danielle("who's worked in the industry since 1997", she'll tell you very rudely), gives you every excuse she can to dispel any fault of their own. Her explanation to the elevators constantly breaking is "lighting". The elevators have been out of commission 5 times since I've lived here. We even had to get the fire department to help get us out last year after it broke for the 3rd time while we were inside. It's funny that lighting strikes that elevator so many times. Danielle's response, "oh wow, well elevators break all the time, that's just how it is". Among other things, there are bugs everywhere, they leave notices of eviction on your door even when you pay rent on time(they had 2 excuses for that: 1) there was a system glitch AND 2) they had someone filling in for the manager one month and that person didn't log the online payments correctly. Whoever own this building, for their own good, I hope they relieve this staff of their duties and find more competent people, or else more of us will be moving the the newer place across the street with the friendlier staff. I put in my 60 day notice simply because of how rude and incompetent this new staff is. READ ALL REVIEWS BEFORE LEASING HERE. There's a common message amongst all these reviews. The new management and staff is horrific, and rude. And no matter what concerns you have as a tenant, they will look at you with blank stares, and give you generic excuses to put the blame on someone else. If they actually read these reviews themselves, they should look In the mirror when they go home, and realize they are looking at the person who's responsible for all these unhappy tenants.

I was one of the first families in this apartment and it was nice and beautiful. As the apartment filled the standards slipped. Dogs ---- in the hallways constantly even though large breed were banned everyone had a big dog. You could hear everything through the walls. My neighbor below us would masturbate nightly and you could hear all her glory. When I moved out I noted the changes in the culture of the apartment complex. Also, they charged us 350.00 in move out fees even though the apartment was professionally cleaned before we left and threatened to go to collections on the day after I received the notice. The manager is horrid there and she really has no control of the establishment. BEWARE.