Showing 1–10 of 25 reviews
Former Resident 825621
1 years ago
Here is my take on this property: Pros - If you only speak Spanish, most people there speak Spanish, including maintenance and office staff. (Not everyone on the staff speaks English though.) Cons - 1) Other than paying rent on time and parking in your own spot, there are no rules that are actually being enforced, which is great if you don't plan to enforce them anyway, but unfortunate for the other residents. 2) Lots and lots of unsupervised kids running, screaming, riding bikes, playing ball whenever and wherever. They even climb on other residents' balconies, playing hide and seek. Don't be surprised if they knock on your door to ask for water. I stress, unsupervised groups of kids. 3) To extend on the previous con, there is a playground right under some residents' windows, which is more like a stadium. This area used to be a nice quiet grassy oasis that they tore down and cemented several years ago. Again, no fence, no rules, unsupervised kids play ball, ride bikes, run and scream there right under residents' windows, sometimes unreasonably late - you understand, of course, that this is a never-closing area (the fence cannot be locked, since there is no fence). 4) Other than the constant noise from the children and even adult residents, there is no less constant noise pollution from the passing cars (lots of trucks) and construction that never seems to end. During the hot months, construction workers begin especially early on the weekends, while it's not too hot outside. 5) Lots of nasty trash laying around, including dog waste, as there are no actual consequences for not picking up after your pet. 6) Office staff does not reenforce rules (which doesn't mean you won't get your car towed). Frequently, they don't even answer their phone. If you complain about something, they will tell you that they'll take care of it or someone will call you back. Of course, none of it happens. So be ready to deal with your problems alone or just accept them. 7) Don't expect to get your deposit back. Miraculously, the "damage" to your apartment plus the previous utility fees will add up exactly to your deposit amount. I would definitely take a video of your working AC unit and your clean apartment right before you turn the keys in, because two of the bogus charges can be a broken AC unit and a dirty apartment. 8) Not a safe neighborhood. You may hear some gun shots at night now and then. 9) Unreasonably high rent (and keeps on increasing), considering all the cons. So, I suggest you decide if you are prepared to live with the the cons and pay high rent before committing to this property.
Prospective Resident 480776
4 years ago
I frequently stay at a friends house who resides in these apartments, while I was there one of the times, Someone was robbed in the parking lot, drug residue in parking lot and often times gunshots are heard and a lot of roaches...
Geoff0627
5 years ago
I have lived here for 6 years now, and I am pleased. The people here have always helped me and I never had to ask. Recently, the maintenance crew help[ed me repair, body damage to my car, at no cost, and that was clearly not their job. They just offered. You can live where you want, but to me, this place is like family,
Daniel_C884
8 years ago
I have been with Aspenwood for 3.5 years since 2014 Feb. I am very pleased with my experience here. Here I will give my opinions on different aspects of living here. Security: The guards at the front gate are very responsible. They take their time to confirm the identity of anyone who enters. I have seen cars being turned away several times. I feel safe living here. Quietness: I am no longer a college student and I love quiet time in my apartment. I have lived on the 2nd floor for 1.5 years and my experience is great and I haven't been waken up in the middle of the night by loud noises even once. Sometimes I forget that I even have neighbors. However, the 1st floor could be loud depending on your upstairs neighbors. I told management about that and they did call them to try to resolve the issue, but there is only so much they can do. Flooding: Hurricane Harvey just passed. From what I saw, there was no flooding damage. The worst I saw was about half an inch of water in the parking lot. Laundry room: After the renovation, all machines work all the time and I never need to wait in line to do my laundry anymore. The room is clean as well. Mails/packages: I have not lost a single package living here. Maintenance: Most of my issues, such as clogging, leaking, and AC not working, are fixed within 24. Staff: They are very helpful and friendly.
herrera2121
8 years ago
I have lived at Aspenwood Apartments for about 3 years now. I have lived at several other complexes around Houston and so far this is the one that I have lived at the longest. The office staff is great always handle our request promptly, they take packages when your not home and for me that is a huge plus since I always have things delivered and I'm at work all Day and always missed deliveries. The security is one of the biggest plus for me there is always a person at the front guard gate only letting residents in, visitors are stopped and are approved by the resident before coming in. Like i said I have always enjoyed living here neighbors keep to them self and for the most part are friendly. I had never thought about writing a review i decided after all the hard work I saw the property put in before Hurricane Harvey and after that they deserved props. I saw them digging out new ditches all around the property before the storm and no doubt that saved our property from flooding. The office staff walked the property the day before cutting down tree branches that seemed dangerous and overall prepping the property for the storm. and after the storm as well we lost power for a day and the office staff was out there on Sunday in the rain trying to chase down center point to come restore power. The office was actually open their normal schedule I never saw it closed during the storm and saw them walking in the rain checking some apartments that were still with out power on Monday. We were blessed here at Aspenwood that Harvey did not cause damage and I feel for the people that were not as lucky as we were. I would recommend this property to anybody else looking for new place after the devastation with Harvey.
Current Resident 280844
9 years ago
not a good apt. first my cat was attacked and killed infront of my apt while my child and I watched in fear! that was the 9th....today I had someone throw my potted plants from the front of my apt at my windows in the living room and at childs window. they are not concerned with the safety of my child and i if they were they would have reviewed the videos today and solved this problem but instead just wanna take down their ratings in Facebook because their getting a bunch of bad reviews
CyclAMP
9 years ago
If your neighbors pit bull kills your cat the apartment complex completely ignores the situation. Don't live here if you have small dogs or cats you let outside at all. They let people move in with large dangerous mean dogs.
alfredo.rios1989
10 years ago
So I've been living here for over 2 years and can say that it has been a great experience so far. What I value the most is the sense of security that Ive acquired here over time. At first I was hesitant of the complex because of it's outer view and the Spring Branch neighborhood that it's in, but my thoughts quickly changed soon after moving here. It's an ease of mind knowing that there is someone at the entrance gate 24/7 and will not just let anyone in, they are even there at all times of the night. I haven't had any issues with the staff and maintenance comes fairly quickly. This place is worth your time and money.
moore137
10 years ago
Moved in September 2014. And still here very safe and secure. Very well maintained. Ladies in the office and gate guard are very nice and helpful. Love living here! Overall very nice and friendly apartment complex.
Current Resident 201128
11 years ago
Aspenwood has been my best rental experience here in Houston TX. I lived here for a couple of years, before I had to relocate out of state for my new job, and boy do I miss the level of service here. My new place falls short of what I became accustom too at Aspenwood. Maintenance issues are always addressed quickly and repaired the first time around. The Staff at the office are always polite and caring. They offer things like Guardhouse surveillance 24/7 and they have video cameras everywhere on the property, compared to other apartments in the spring branch area this is honestly the best option for a great price if i do come back to TX I know definitely where I am living again.