2002 SAN SEBASTIAN CT, Houston, TX, 77058

the location is great thats the only reason im still there aside from the year long lease i stupidly signed. The "NEW" management is worse then the previous they try and fine you for anything they possibly think of like if you have your keys stolen and need a spare BAM 50$ per key and if they dont have a backup key they charge you even more to replace the locks, my 2 sinks are still broken, i got stuck in the elevator for over an hour, if somethings broken fix it yourself, roaches big and little ones, dog poo all over the grounds, sometimes ppl leave trash in the hall and it smells like poo, the water is hot and cold, i have a 2 bed 2 bath and pay roughly 940 only half of my apt works that includes the holes for the "plumming system " all over my roof, the light sockets dont all work, one of my showers will not shut i have too keep the water off on that one no matter what, my daughters window had a rock thrown it in they never fixed it. ALL BILLS PAID trust me its not worth it my door had tried to be broken into while i was in the apt!

This is the worst place you can ever live. The management team -------------- who man the office treat you very unprofessionally. They could care less about any issues you address. The maintenance is poor, nothing gets fixed, the ac worked on and off most the time not. The stove broke several times, the water leaks were basically given a bandaid but never fixed or truly addressed. The roach infestation worsened when they started some new fire sprinkler system which they started on 3/2015 and had holes and visible tacky orange piping throughout the apartment still unfinished when I moved out 10/15. They would get a real pest control so you become a recluse in your own apartment and can't invite anyone to your home for the fear of roaches making an appearance. I spent endless dollars of my own money trying to fog and deal with the roach problem myself. The truth is that place should be condemned and not suitable living conditions. They also had the nerve to raise the rent with all the issues that went unresolved during my entire stay. The Health department needs to investigate as well as the BBB. Heartless management and a miserable living for the poor residents still stuck there.

So ive lived here about a month so far i was a little skeptical at first im not going to lie after reading all the reviews but this was a last minute place i needed to move in within the first two weeks i talked to the office people they bent over backwards to try and get me in with such a short notice. The apts are good so far right now alot of changes are going on thier trying to fix things up sometimes the elevator breaks its usually fixed the same day, so far matience is good , the office people are great , neighbors can be a little trashy at times but its great for the price the area and the school district so i cant complain I'd definitely recommend them.

Great location BUT very poor management. Fixing a toilet take 4 days, exterminator 2 weeks... They treat you like a dumb.

I have been living in the balboa for going on three weeks now and I am very displeased! They are roach infested, gnat infested, and just down right dirty!!!!!! The management, ----- and her assistant ---- does absolutely nothing. I have let them know about the trash on my neighbor balcony for going on three weeks , about as long as I've been in this apartment....and how it accumulates on a daily basis! The toilet stops up, there's gnats all in my apartment and I constantly let them know but there's still no result. Maintenance is ridiculous! I could go on and on ! The carports are ragedy... I cannot wait until I can get out of this outrageous hell hole. They dont want to do anything for the residents but she wants her rent paid in full on time each month...Whatever you do DO NOT COME TO THE BALBOA IN CLEARLAKE,TX. Oh, p.s. The laundry facility is roach and bug infested and the machines are always broken.

What caught our attention of these apartments was the set rent including electricity. Once we moved in our apartment is infested with roaches.

I'm currently living in these apartments and I'm ready for my lease to be up so that I can move out of this nasty place. It took them until I had a rat in my apartment to come fix my door guard on my door ( which I put on my inventory list when I moved in six months ago.) The the maintance crew is very slow on fixing things, and they don't say maintance when they come to your door. Instead they knock once and then start trying to unlock door knowing you are in the apartment. I wouldn't recommend anyone to move here. On top of that Heidi, one of the managers has an awful attitude, bad customer service. She is quick to rush tenants off the phone when they are calling to get maintance to fix something or ask about an ticket they put in. They should have kept Leslie and Melana in the leasing office and fired Heidi.

I have lived here for awhile and have not had any problems here. Tarantino Management just took over and for the first time there is no maintenance, housekeeping or management on the property. If this is what we have to look forward to, then its time to go!!!

I lived here about a year ago, we were shown the apartment at night which I thought was strange but brushed it off. We decided this was the place for use right away...the bedrooms were great in size and the master bedroom closet was like a dream. My husband (fiancee at the time) had a broken lease and a criminal backround from being a dumb kid and smoking weed so even though I had no job they told us they were putting the aapartment in my name because if they ran him they woukd have to deny us. I thought that was weird for a manager to do but really loved the closet so I agreed. The roaches were an issue, but I bought spray and kept a clean home. The office employees however would break into my home and remove my dog from his kennel and leave notes saying things like I'm going to lock you in a cage. I was anniyed by this but after complaining to the manager about her employees breaking into my home and being told that I should just not put my dog in a kennel when I leave (which anyone who oens a dog knows that dogs need their kennel to feel secure and so they won't go apeshit and tear up everything). So I began leaving my dog in my patio when I left. The employee then began leaving more notes with threats and used a screw driver to pop the lock on my patio door and let the dog into my home. I lived on the first floor so there was a 5ft fence and concrete slab which we also left a pillow for him aswell as food and water. That issue was annoying but not enough to make me leave. Then one night we went to my sisters house for a party...this is when it got bad. While we were gone a female office employee was drunk and decided she wanted to run her boyfriend over. She reveresed out of her parking spot and threw it in gear and ran her suv thru my bedroom wall. No she didn't call the police and no she didn't inform maintenance to come over right away...she just left a huge hole in my apartment. We got home the next day and other residents told us what happened. I called the office at least 20 times A DAY about having someone come fix my wall. Noone from the office ever came out. It began to rain and there were explosed wires from a breaker box so I walked to the office to request a tarp so I could tarp it my damn self. After waiting for an hour while a -------- eemployee talked on her cell phone avout the wild weekend she had I got pissed and finally snapped and yelled at her to get her sorry --- off the phone because if I have to wait another minute that phone would ve shoved up her --- needless to say I never got the tarp and almost got evicted. After a week of having a hole large enough that we were able to use it as a door to get in and out of our home I got fed up and called the office 1 last time...I asked when the manager woyld be out to look at itand mmaintenance to fix it and was hung up on I was fed up. I called the fire Marshall who I said hi I ive in balboa and he said I'll be there in 10 minutes what apartment number are you...I never even got a chance to tell him why I was calling ye was so used ti getting complaints from residents. He came out and was livid. Apparently that breaker box with exposed wires was not only a shock hazard but a fire hazard due to the maintenance men working on it instead of electricians. He called a police officer out to take a report and literally stood in my bedroom yelling at the manager who he had a police officer escort to my apartment because she refused to come out when he call ed and asked her to. Apparently the wall where she hit was a support beam. So he condemned my apartment and said we could not atay there until it was fixed. He gave the complex several tickets and said if the electrical and my wall were not fixed in a week the compkex would be shut down completely. The office then refused to relocate us to a new apartment, did not pay for our hotel room, or give us a discount on our rent. We said ---- it and moved and broke the lease. Oh best part of this whole thing is I informed the office tgat we were moving and while we went to drop off a load of stuff to our new home the employees (all of them including the manager and maintenance) were all seen using a key to get into my apartment and taking my stuff like boxes labelled movies, all of our tvs, laptops, and my husbands wallet. They never answered the phone when I called to get ny stuff and were randomly closed anytime we went up there no matter what time of day. And the drunken employee who drove her car thru my house was still living there and working there when I left.

These apartments are so unreliable!!!!!!!! NO HOT Water!!! No A/C!!! Roaches!!! very very frustrating place to live!!!! NOT to mention the office upper personnel--- LIARS every time you speak to them!!!!