Tenant Reviews for 200 HOLLOW TREE LN

Zero Stars. I do not recommend. Roaches everywhere and when we informed management, they said we were lying. Hazardous and faulty wiring. Unprofessional and disgusting place. Do not waste your time. Good luck.

My experience in this community it absolutely terrible the office management changes all the time never get anyone on the phone the 24 hour notices are never within 24 hours I had a garage broken open and stolen from and it took the management 3 months to even go look at as I still had to pay for the garage. Trash left everywhere see maintenance crew but trash is still everywhere and things still don't work I called every week for almost a year to get my ac fixed when the weather was in the triple digits and on top of all of that the rent kept going up I would recommend that no one lives in these apartments

When I applied for this apartment complex, I was worried about the issues with my credit but I was approved and I'm so glad they gave a chance to have my own place again. I would definitely recommend Rock Creek at Hollow Tree to anyone looking for a great place to live.

Maintenance does not fix things... they just close out your request ticket and never come do any work. My apartment floods when it rains, I have cardboard over a whole in my bathroom ceiling that they put up, and my AC doesn't work. I pay for pest control every month; no one has ever come by and of course, we have bugs. I pay for high speed internet that is too slow to be of any use. I pay for ADT services and that also never works. It doesn't matter how often I notify management, nothing ever gets done. And I HAVE to pay for these 'extra services'. It's a dangerous and filthy complex outside as well.

I just moved to Texas in May and was so excited to use the pool, the fitness/community center, and the washateria on the property. I was told these were all under construction and would be available soon. It is almost December and NONE of these are available to us. I do not understand why I was not told up front that this would happen and frankly, I feel lied to. A few weeks back we had someone crash into the carport outside my building high on drugs and nothing has been done to fix this or communicate to the residents on when it will be done. ROACHES ARE EVERYWHERE. Two weeks ago my hot water stopped working and I had to stop showering at my place for a WEEK AND A HALF. Luckily the gym membership that I have now purchased because of our non-functional gym, has showers so I could go somewhere. When I moved in the gates were nonfunctional, now they are semifunctional with the issue that the buttons do not work for the security code and that means I am required to have my phone charged at all times to even think about getting back to my apartment. In my lease, it states that I would be entitled to a key fob which would mitigate all of these problems. I feel very heart broken because this is not how things are supposed to be done. You need to treat residents better because they are what you make money off of. I was ready to be a part of a community and now I just don't feel safe due to gunshots going off constantly, thinking I am going to be robbed or my car is going to get destroyed under the carport. I have been waiting on reviewing this place online in hopes that ya'll will get your act together but that time will be coming to an end shortly.

Horrible apartment living experience, overpriced renting, constant water issues, towering residents cars and charging unnecessary fees. This apartment experience has been the worst ever and will be sued in the future.

Horrible communication and they never answer the phone and I don't like using the alarm system...the gate code system is horrible and rent is going up for no reason and I had to pay a deposit just to downsize

I know Houston has problems , but this is the nastiest apartment complex I have ever stayed in my life . Everything in here is disgusting . When I moved in I had a bullet hole in my window , roaches everywhere dead and alive , roaches be outside crawling on the pavement in daylight !!!! Like this place needs to be condemned. The other side has a whole burned up building , I just needed to move fast but as soon as I get back on my feet Idc I will pay to break this lease !!!haven’t had a good nights sleep since I moved here ! I hateeeeee this place . I literally dread coming home . And it stinks so bad outside all the time because of the trash . Not even tryna be funny , but this is the worst place I have ever lived and you can tell I was going through something when I signed up to live here

Its ------, maintenance took 3 months to fix my patio door after it was shattered, theres gun shots every other night if not every single night, which i know has nothing to do with management but I pay too much damn money for that. Im forced to pay for community wifi that doesnt work nor have I ever used since moving in, im forced to pay valet trash service that I also do not use because I can open my front door and see the dumpster so I take my own trash out. That valet crap was added AFTER I renewed my lease which leads me to believe I can get some legal ---- going to have that removed from my monthly charges, especially since the few time I have left my trash out (YES IT WAS TIED) nobody even picked it up. I know management is new and trying to repair what the last management company left in shambles but I dont like it here and I will be moving when my lease is up. Also how yall gonna take away split rent payments, I work 40hr weeks for a ---- check so I know everybody else in the complex is struggling. Flex is not an ideal solution since they accept people based on credit scores, yall out here inconveniencing poor people and calling it improvement. Yall probably wont even read this but yall suck and try to cover it up with anything you can. go to hell

Son c?modos, hasta el d?a de hoy no emos tenido ning?n problema con alg?n otro residente, lo que no me gusta es que las amenidades ya son viejas( refrigerador,estufa, lavadora y secadora) de Ai todo bien.