Tenant Reviews for 17435 IMPERIAL VALLEY DR

Overall this is a good community. They did raise the rent during the pandemic, which I thought was a little odd. Great location. Close to restaurants, shopping, and grocery stores. Maintenance is good. Office staff is professional and will help if they can.

This was my 1st apt home moving from the Acres Home community in Houston, TX. The paperwork process was smooth and people were nice until the day I was supposed to receive my keys! I was told I would be called by Stephanie, and the other chick who was prego at the time. No one called, now I paid my rent my deposit 1st time renters etc etc. Y the hell is my keys and apt not ready. I became frustrated because someone lied to me, and I was paying movers by the hr! the ----- yes ----- Cindy was getting a tude w/me because I was tapping my fingers on the desk on the phone loud. I did that to get her attention. Once I told her no one returned my phone calls and my apt is late I hired drivers she became "nice" again apologize and I stay my --- on my phone. who she thinks she is I pay my damn phone bill! anyways I can that I am very blessed to never have encountered any danger being a single young female The neighbors are loud (domestic violence) I worked two jobs and a graveyard shift I could barely get any sleep I lived in the back by Russow Park. The fron office Cindy is racists and she discriminates! she worried about the ------ who worked attends college, other than the weed smoking coke snortings, party animal citizens that lived there. she consistently walked around the area blamimg ppl for the party/mess they left behind, and she always have a ---- up attitude. I was told by other black neigbors they were picked on for petty things. I lived in a one bedroom den apt, and she stayed knowing who was at my place! whether it was my mom, dad, bro, girlfirends, saying I could not have vistors over for more than 3 days. First of all, no one lived there! But there are a family of 5 --------- living in a one bedroom and ashe knew that, because she goes into apts., when people are gone! They send out late notices, but don't fix ----. the appliances are old and ragly, the area is hood, the maintenance men are Sory! they don't fix ----, one guy put my closet door on backwards, I said ---- it! The guards they had at first were black but were flirty at least they walked the grounds the new Seals with their dogs SLEEP at night ask how I know cuz I worked over night n flashed my bright lights on them,, they stay inside their cars! the washrooms runned down... you get what you pay for. That property manager has a problem with the other races. The lil snitch lady also the story teller, think she knew everyone's personal life fat --- lady, she had downstairs from me was evicted , that's what that fat latina lady got she snitched on everyone but her kids (3) boys ran around everyday unsupervisedw/o shoes on in the winter at night weekends etc etc. Y this lady moved back in with a friend she had in those APTS n CINDY did not say NOTHING, She parked her car in a different area to. Cant tell me Cindy did not know about this?

I have lived here since June of last year, and it is the worst place on the world. Toxic mold all over my walls bathroom in my air vent, etc. because I am white they charged me an outrageous amount for a 1 bedroom which I could get a 2 or 3 bedroom for the same price. We pay for seal security and k9 but they don't do ----. I've been robbed assaulted, my car has been jimmyed into countless times. My girlfriend has been threatened to be raped and killed by BOYS and MEN! Cracks all in my walls and doors to where I huge wasps and bees get into my house. We aren't aloud to have curtains over the blinds so everyone can look into our house which makes us any easy target to steal from. People sit outside ON MY PORCH snorting and smoking anything and k9 talks to them while they proceed to do it and do nothing about it. The office try's to screw me on money anyway they can. For having a single piece of trash in my balcony which is 25$ a day. Did I mention it's not even my trash. Cops have been called countless times by me and nothing is done. There has been ATLEAST 5 bodies found murdered within my first 7 months. I saw someone get shot 12 times, yes i counted the shots. I would not suggest anyone to live here ever, if you have kids then that's even more of a reason not to be here, pedophiles all in the apartments. I haven't even finished my lease here I've tried to break my lease twice because I am so scared for our lives. It's the most horrible apartments out of all the rockridge apartments, it even use to be called Springfield at city view, Springfield is a gun by the way which is why they changed the name. Again worst place on earth!!!!!!!!!!!!!!!!! I would rate this place all 0 stars but it won't let me. So know I'm lying by putting a star on anyone of the fields they deserve -stars

Springfield apartments is very dangerous somebody was beaten to death and robbed just standing outside his apt. smoking a cigarette. A month later two people shot one died the other injured. Some tenants have project mentality playing the car music very loud, taking up two parking spaces, throwing their trash from their cars on the ground, constantly destroying the gate and mailboxes, throwing football in the parking lot hitting cars. There's always problems with the hot water. Some tenants have 8 or more people living in a 1 bedroom apt. taking up more parking spaces they deserve. There's a constant fight to find a parking space. Other tenants constantly hitting your car with their car doors putting dents and scratches on your car.

Horrible place to live unsafe !!!! -------- Manager is a rude b#%!Ã? roaches everywhere maintenance lazy had a 6 ft whole in my hallway where a pipe busted took close to a month to get it closed man killed on plain day view !!! Yes rent is cheap but its not worth over all the headaches management will give u or all the crime in area

Here's a little tidbit about Springfield's manager: THE ----- LIVES IN --------------- One day a resident who works at Wendy's was behind on his rent. He called ----- and said on his lunch break, he will bring in the $200. Since that was all he had, he asked for a few more days to fix his car because it was tagged. ----- said sure, no problem. Soon as she hung up she called the wrecker and told the wrecker to hurry up and tow the resident's car before he gets home. When the resident came, ----- told him "I'm so sorry baby, but when I called the wrecker they had already towed your car." So the resident paid to get his car out and ----- continued to charge him late fees and lied again and said her supervisor told her she could not waive his late fees. All that for no reason. If that ain't evil then I don't know what evil is.

If I could rate these apartments at LESS THAN ZERO I WOULD !! Don't move here if you value your life or your sanity!! A man was stabbed on my doorstep 3 weeks after I moved in!! Air condition broke in August and they won't fix it. Ice maker never worked. They won't give me the keys to my mailbox!! WTF is wrong with these people?! Cindi the manager is craZy. She told me she wished I would move. There is a bedbug infestation in the carpet and I haven't moved any furniture in yet!! Horrible place!! Place should be torn down. Security gate stays open all night every night. Never anywhere to park. Tow trucks trawl the lot at all hours. Moved to Texas 3 months ago. Wish I hadn't.

These apartments are HORRIBLE! The staff is LAZY! They never fix anything! I'm not used to this! My sink has been clogged for a week. I've called everyday to get it fixed. You think they did it yet? The My place still smells like cigarettes. Windows still don't open. This place is not worth the time or money. Move here if you want to wake up mad every morning. I need a place that is quiet... with no stray dogs roaming around....with mailboxes that are not broken all the time...with gates that actually close and kids that know how to act! I'm going to leave ASAP!

WORSE APARTMENTS EVER ! DON'T MOVE THERE! THEY BROKE IN MY HOUSE 5 TIMES WEN I WASN'T HOME AND THE 6TH TIME I WAS THERE AND WAS HELD GUN POINT. ITS SOO MUCH DRAMA, DA STAFF DON'T CARE ABOUT ----, THEY PUT YU ON HOLD AND NEVER RESPOND BACK. FOR YOUR SAFETY DON'T MOVE THERE. AND I'M PREGNANT! I'M GLAD I'M OUT OF THOSE APARTMENTS

i will just number the things that are wrong with this apt complex 1) they took away the night drop box so they can squeeze all the money they can out of you. which doesn't make no sense. 2)it took them 7 months from the day we moved in to come and fix the closet pole & didnt do that right 3)the handymen must not have common sense, when they built this apartment they hooked up the hose line for the ice machine, they put it on the hot line bursting the line and when the handyman came to fix it he said wasn't nothing wrong with it, i'm not a handyman , but that's common sense. 4)they have a pool, but will not open it 5)we've been with reliant before we even moved in this complex & each month they charge us for electric & for almost a year each month we have to bring our reliant bill to the office, but quickly put a lockout notice on our door 6)someone stole our chairs from in front of our door 7)kids make noise all day & night,kids are playing basketball right in front of our door at night 8)why would you have a different address & not put it out in the open where people can see it, there is the original address you see and for the other side, the address you don'tknow about. you don't know how many times i've had to give people directions to my apt cause there is no address. this apt is worse than the projects, the only thing good about these apts is the rent & its on a good bus route. your best bet is to check another apt around here.