Tenant Reviews for 16755 ELLA BLVD

We arrived at the community in November 2023. Initially, the administrative staff was pleasant and responsive to our messages. However, as the months went by?and management changed time and again?problems within the community began to escalate: 1. Trash scattered across the roadways, coupled with a lack of awareness among residents. 2. Car theft. 3. Apartments housing large groups of people who disregard quiet hours at night. 4. Gangs destroying the landscaping and grounds. 5. An inoperable swimming pool and gym.

Community is overall nice maintenance guys are wonderful and helpful. I have really enjoyed living in the community these few months. It is very convenient to have nearby places to go to such as food.

Too much drama and noisy neighbors the upkeep is horrible it's looking real ------ nowadays! It's a lot of traffic at night time the parking is horrible and maintenance will argue with you about fixing stuff

Lately, I encountered walking out my door to arm force officers surrounding a building across the way from me that made me feel uncomfortable, unsafe. On two different occasions I ran into a young girl being attacked by five girls who didn't live over here the same for a young boy.

My stay here has been great. Any issues I have had were handled in a timely manner with no problems. Love watching the ducks each morning and evening, I love the trail around the pond. It is very beautiful and I love it here

Lakeview Apartments has raised the rent by 300+ since I've moved in during 2021. There are positive things I can list like: quiet, serene, and the layout of my apartment. Nice neighborhood besides new neighbors throwing their trash OUTside of the dumpsters. Most importantly, I have been paying rent faithfully with no late fees and I still can't seem to get my maintenance requests fulfilled on the first try. It's always a hassle. I put the request in, then its moved to in progress then ignored. My master bathroom has been needing a completely new paint job, Mold removed, and caulked again. The opening that is covered by a small door in the master bathroom had paint bubbled, Rust lining the door, black mold hanging from the amount of moisture built up. I would just appreciate my request not be ignored as I always fulfill my end of the bargain with Lakeview. I was told a man would come next week (no particular date) to remove the old bubbled, puffy paint and rust stains. I also asked them to open the door and check for the reoccurring leak. I will say, this will be my last year living at Lakeview Apartments.

Andrea the assistant manager at the time was amazing and she replied to messages and engaged in the community. The new staff has not even sent out communication of the new management change. Hard to contact and don't communicate.

It has deteoriated over the years. When I first moved in it was an awesome staff, helpful quick and very positive. I love the layout of my apartment and how close it is to my job. The leasing office every two weeks its something new and when I come in person I am often casted aside or brushed off however, the maintenace people are extremely helpful!

One of the worst apartments complex ever. The ladies at the front office are the worst. Rudest and non helpful people I have ever met. They’ll be so nice to you so you can go ahead and sign that contract but treat you like ---- afterwards. I referred a family here and they are finding excuses to not reward me my referral. Then they say you can take it to the regional manager but just give you a number where you won’t even be able to contact her. It’s ridiculous. They won’t try to help and they seem to get upset when you try to talk to them about the situation. They are the worst. Don’t live here. Also there was a murder here about a month ago. Families, go somewhere else. This place sucks.

Things have changed since I moved in. Staff was more attentive than they are now. It's difficult to get maintenance to reply to service requests. I am trying to fix things myself & that is not good. Now my garage remote also opens another person's garage & the office staff don't seem to take it seriously. I have reported this twice, nothing has been done. The only thing I like is the ability to enter my apt from the attached garage.