Tenant Reviews for 15903 YORKTOWN CROSSING PKWY

These apartments are nice but the managers and customer service is lacking. They have poor communication skills. At first they're attentive but after you're in communication drops. Never return emails or phone calls. Guadalupe is one of the worst people there. She quickly made questionable remakes about the way my boyfriend looks. Classism if you will. Another thing, they allow racist people like my neighbor in apartment 726. She assaulted me with a cane simply for walking around in my apartment. I called the police and made a report. Didn't want to press any charges because it is time consuming. I told management and all I got was "do whatever you need to do" weeks later after the incident. No follow up or anything. Sandra, the downstairs neighbor who assaulted me by coming to my apartment said she was going to call ICE in front of a lot of people. Assuming the legal status of the residents there. It's sad that management allows such behavior. I will never recommend these apartments. They never fix the issues, they maintenance team just checks it off but never actually fix anything. I've told them several times about my closet light and never got fixed. Just got an email saying "issue resolved" but no one really showed up. Roach infested and no one really comes to collect trash for several days at a time even though we are paying for the service. The pool stayed green for a big part of the summer and again, they tend to cater to racist residents and when informed they do nothing about it.

I very much enjoy living here there is shade to walk around in and it's quiet at any hour of the day squirrels everywhere, Maintainence is friendly and efficient, I've always had a place to park my car dog park is nice covered in shade too 24 hr gym is niccce I love living here I hope to rent a bigger apartment next year

My most significant issue since moving into Yorktown Crossing has been the noise level of whoever lives above me. I am on the second floor, and I have seen a myriad of renters move in and out in the past seven years. I'm not sure if the excessive thumping and heavy walking is from thin walls, or if I'm simply unfortunate to consistently have noisy upstairs neighbors. I've all but exhausted my efforts to have management intervene, because overall, it's ineffective. The gentlemen who oversee any maintenance issues are fantastic. They are always courteous and positive.

Lived here almost 10 yrs so I guess I like it here. Very spacious apt compared to other places i have seen. Grounds are well maintained and kept clean from trash. Pretty much a quiet community and safety not really an issue. Bonus is stores and restaurants are within 5 minutes

I'm a resident of the apartment complex, and I'd like to share my concern regarding the pool area. The pool has been closed for more than 15 days, and there has been no clear update on the reason or when it will reopen.As a parent, it's especially frustrating during summer vacation. The pool is one of the main amenities we enjoy, and my child really looks forward to using it during this time. It's very disappointing that it's been unavailable for such an extended period, especially without communication or a visible repair process. I kindly ask for an update on the situation and a timeline for when the pool will be available again. Clear communication would help all residents manage expectations and feel heard

Would prefer to have security or cameras to avoid vehicle break-ins. Most of dog owners never pick up after their pets and leave a bad odor, especially during hot weathers. Overall, maintenance does a good job in keeping the apartments clean and quiet. I would also prefer to see the trash doors closed to avoid seeing the bins open.

Recientemente acabo de mudarme para un apartamento en Yorktown crossing donde todo el proceso de aceptacion fue increible gracias a Lupita quien me atendio en todo momento, el apartamento esta increible junto con todo en general, me siento feliz. Se los recomiendo a todos

When we first moved to this community it was great and management was awesome. However, it has gone downhill. The current management likes to threaten tenants with non-renewal for every little thing. If you're hoping for quiet neighbors, get ready for the opposite. The doors are doing loaded and everyone slams their doors at all hours of the day.

It's close to family, stores and job. I really enjoy my apartment view and access to everything. One thing I will say is clean up can greatly build or tear down the apartment complexes. There is always trash everywhere

I like the neighborhood. I am close to my job, family, grocery stores, restaurants, hospital. The apartments are poorly made (not insulated well, noisy, can hear others conversations, walking on the floors, etc.)