Tenant Reviews for 1475 GEARS RD

If I could go back in time and warn myself before moving into Green Oaks Apartments, I certainly would. The same features that make this property appear ideally located also contribute to significant quality of life issues for residents. Although this is a relatively new development, the property is very poorly maintained. Common areas frequently contain trash, broken glass, graffiti, animal waste, and other unsanitary conditions. Maintenance activities appear to occur mainly before city or agency inspections rather than on a regular basis. The leasing office staff consistently demonstrate unprofessional and discourteous behavior. In my experience, they have engaged in deceptive practices, mishandled records, and violated multiple program, state, and federal housing policies. The complex is also not disability accessible and management routinely ignores reasonable accommodation requests. In some cases, they misrepresent documentation and create false narratives to avoid accountability. Tenants seeking fair treatment may ultimately have to pursue legal remedies. Based on my experience, I would strongly caution potential residents to thoroughly research and document all interactions before considering this property.

These sorry excuse of apartments will be the WORST experience staying at some apartments you will have. Let's start at the beginning. These apartments have bug infested since day 1. There is usually a large wasp hive at the tip of building 3 stairs thsts been their safely growing for a completely year even after complaints of pest and pest control coming out. There are spider webs all over the walls of the stairs and is one of the scariest places to walk with a child at night. One day the fire alarm went off and literally scared the living hell out everybody in the building to the point there were people outside crying in confusion. Do you think they sent and email? So much as a note of apology or some type of explanation. Nothing at all. They literally didn't address it and literally didn't give a ----. The gates have consistently not worked since the beginning of staying here, not shortly after they opened in 2021. Every time they close the gate inconvienced the entire apartments stretching lines out of the parking lot and in the street Deliveries and food orders have been canceled cause there was no way to enter the apartments because when the gates are close there is NO gate code. They have the nerve to go up $200 on the rent when they have NEVER given the full amenities of staying here. The staff is completely incompetent and do not give a DAMN about any who stays here. During the winter we put in a work order for the heater. When we turn it on half the house shakes the ENTIRE time its on and sounds like something is going to explode behind the wall. They came, didn't fix it, didn't give an explanation, didn't give a ----. A work order was put in for the fridge and dishwasher. A note was put in they were not allowed to just enter with or without a person present in the apartment. Dude came to the apartments said he was there to check out the AC per a work order. Which was absolutely wrong. He changed the filter left the dirty filter in the apartment and DIDNT fix anything we ask them too. Somebody comes back several says beating on the door and demanding to enter cause he's maintenance. My woman who was home alone with a child and indecent and breastfeeding told the man not enter and to come back later at least 10 times. Dude completely ignored her and unlocke the door using the master key and tried Enter until she had to scream. She is completely disgusted and and suffered an entire anxiety attack because of the incident and these sorry --- apartments actually sent a email and said they canceled the work order. Showing absolutely no regard or emotion for what really just transpired. We have absolutely fed up with these apartments and definitely would recommend ANYBODY moving in now or in the future. At this point we may need to seek legal action due to poor practice on behalf of Mayfair management.

The staff was very knowledgeable about the property an very assuring with the information on how things work and how the property is very affordable for people who qualify. So I was very impressed with stores and schools that around the property