Tenant Reviews for 14445 WALLISVILLE RD

My wife and I currently live here and are looking forward to moving out once our apartment lease is up. There are always things broken around this place, from the gates always being broken and left open, to our own appliances, and our neighbors seem to have very similar problems with their apartment as well. Just a few weeks ago, someone's truck was put up on blocks and the wheels were stolen off (I can't imagine the exit gate being left open for days had anything to do with that) This apartment is very focused on fixing the visual issues, but leaves no concern to fixing the real issue. When we moved into our apartment our sinks constantly backed up with brown water, which smelt like sewage. In addition, our upstairs window was broken, and our door would not shut and had approximately a 1/4 inch from where the door should have sat. The women who work at the management are nice, but will always give you the run-around. The apartment complex constantly has problems with delinquents and about every other month has to leave notes at everyone's doors explaining to the residents that the complex needs everyone to pay their bills. The water does get shut off quite frequently, and is incredibly frustrating when you wake up to take a shower in the morning.

I love my new town home! I was looking for something close enough to my family and work that was affordable and safe. I have been living in many apartments and i have to say these are the by far the best customer service wise. The staff always tries its best to have us as comfortable as can be unlike other apts i have lived in. I had called in one day for my a/c not working and i was really not looking foward to that because of my previous experiences in other apts. I thought they were going to take forever, but to y surprise they came that same day! Idk but that was really something surprising to me that they came so quickly. Maintenance are friendly and trustworthy and the times they have come out to my unit they explain to me what the issue was and how to avoid from happening again which really helped. These apartments are not five star luxury but they are well kept and maintain and i would recommend them for anyone looking to save some cash or just beginning to get own place. They have very affordable prices and reasonable prices for the type of units. Unlike those very low rent apts because there is always something wrong with them as i've learned. either crime wise or maintenance wise. If you like small communities i would recomend the only updown that i guess i have is the parking area. Idk if its because more people are moving in or some people just have to many cars! but it get very full specially at nights i have to rush out of work to get find a parking space close to my apt sometimes i had to park in like the next building but that is the only thing but it doesnt worry me as much its always very calm and quiet and i noticed they have a security man at nights that i seen flashing his flash light at nights havent had any trouble so far!

We moved in about July 2011 and lord we cannot wait until our lease is up!! You pay for what you get, 500-600 for an apartment IS cheap, but you get cheap service, ammenities and cheap residents! The water is always I mean always an issue- i get frustrated just thinking about it. The parents do not watch their kids for anything, kids are always running in the street not thinking about passing cars, kicking their sports toys and other things in others patios and going into other peoples patios!! HORRIBLE place to live. They fit like 5 people in a 1 BEDROOM! I mean crazy. Ok now for the actual apts., we have no cold water pressure hot hot all the time, we call the office- oh its a water restriction form the county, bullcrap not this low, it takes me more than a minute just to fill 1 cup of cold water. Ant problems like bad ants. Gnats in vents in the summers. Numerous backup problems in the toilet area, they came and fixed but made the floor of the apartment all nasty and sticky. When other apartments like above,or next to you- use the water, use the restroom, or take a shower, you can hear it clear as day. Defineately NOT A QUIET place to live!! Paint for the parking needs to be redone noone know how to park straight here,and too many people in one apartment means no parking sometime you have to park way by the visitors, and the tow service is B.S too! (AAAM - they have bad reviews as well. Newly updated counters are worhtless it has already rubbed off and you can what wallpaper they had underneath. The maintence guy always loses the apt keys and leaves them in other apartments, how do i know- because he's told us!!--he's asked us for keys, a few times, because he thinks he's left them in other apartments, talk about security huh? Not to mention the gate is always broken and the exit gate is slanted because people go through the gate (like squeeze throughit!)and end up breaking that more than once as well because they cant walk through the exit doors provided! The let pets in but the dog that some people have leave them outside like 7days all the day and barks all the time annoying annoying. The only good person here is a a girl named Gloria, she is the only one who cares and helps with things. Management has changed 3 times..she would be better off working at a better complex it'd be way better for her. Sad to say we've ONLY BEEN HERE FOR 12 MONTHS AND EXPERIENCED ALL OF THIS- JUST RIDICULOUS.

Ok to the "new" resident that posted about water being shut off. I honestly don't know what the big deal its not like they don't notify us every time they shut off water. I been here at Dover Pointe for years now since 2005 and I can honestly say they are the best in the area. The manager always cares of taking care of us. The only reason im defending them regarding the water situation cause I was too a ignorant person too until it happen to me... one of my kids flushed a toy down the toilet that cause the water to start overflowing..I called maintenance like at 12 at night. While I waited for them I was freaking out so I decided to take matters into my own hands so I try turning off the water from running from the back but I broke it off..im a girl!!... So by the time maintenance got there I caused more water to come.out my whole carpet got wet...so what maintenance did they rushed to turn off the water...so now I totally understand he explained to me when emergency like that happen they have to do what they have to do...and I understand it was my fault but management still took care of they shampooed my carpet and everything..so I know when they do send off notices they are repairing other units so they won't have problems like this on the long run!! See people should be more understanding..anyways staff is always great and friendly maintenance always complete requestand are always on call for things like what happen in my unit.very quiet complex everyone basically knows each other... I would definitely recommend them to a friend...and if you do make sure to.say I referred you so I can get my resident referral loljk Read more: http://www.apartmentratings.com/rate/TX-Houston-Dover-Point

Short and Sweet, I have been a resident here since 10/2011 and today's date is 05/15/2012. Every other week or day it's a water problem. Can you imgaine waking up to no water to bathe are brush your teeth before you go to work. Are let try when you get home from work there is no water to take a bath. It's always a water problem with this complex and the magnament would care less about trying to improve the situation. I told the office about my shower pressure be low for a1 month and the answer I received was well we are very busy updating apartments (not to menation it s cheap upgrades and a rush job) Well how about you try to keep the residents you have and fill their request order 1st. In the past month I have seen at least 4 people move out. My lease is up at the end of May and needless to say IM MOVING OUT!!! Complex is quiet and clean, but the management and water issue is a big problem.