Tenant Reviews for 14445 WALLISVILLE RD

These apartments will ruin you. Dogs get to poop any and everywhere. Management is rude and racist. Roaches. Parking permits don’t mean a thing you still would get your car towed and people park in your spots. Potholes all over parking lot. Toilet stays broken. And they will try and move you out illegally so they can take your belongings and sell them. Beware because if you come here you asked for it.

This is the most dangerous horrible apartment complex ever starting with management and in fear of my safety for every day management is so unprofessional and rude the maintenance well they'll just come in your apartment anytime they feel like it the lighting on the ground yes they have cameras in certain places but the lighting is so bad they can't see anything I've had my car broken into I've had vandalized I am in fear of my safety they have different people sometimes the gate breaking people go in and out of them backwards forwards all kinds all times at night especially on the weekends do not move here if you like feeling safe!

Worst place to live ever! The rent is high! Not worth the cost! Parking lot always dirty! No parking! Water always off! Never any hot water! Car has been broken into twice! Dumb rules! Terrible plumbing! I promise there is a drug dealer living next door to me!

I love this community because the manager was helpful when i just moved to houston from California. She was very respectful and polite to me. Im planning to move soon but im hoping to come back for a bigger apartment.

I absolutely love this community!!! The manager is so amazing!!!!Ms. Diana is so helpful and so professional. She always goes above and beyond and it is wonderful to have someone so considerate of her residents! It is a Very well managed property, people are always working hard to make it look nice! My family and I have lived in different apartments through out the city and by far this has been one of the best and most pleasant living experiencs yet! The maintenance crew is wonderful!!The property is small yet homely!! I very much recomend it! It is quiet, clean, people are very private yet friendly, the apartment itself is so comfortable and the layout is great! My family and I love our apartment and we are glad we made the right move! We Love our neighbors!This location is close to everything! It'sHome! I most definately will be referring people to live here!!

I have lived here for 2 and a half years and use to love it here. When Amanda was the manager she had outstanding customer service and was always on point. Now that the Management has changed our household feels like it's pretty much gone to hell....Trying to call the office... good luck! They hardly ever answer the phone and when they do, they either can't give you an answer or act like they have no clue what is going on not to mention the office assistant is never the same my guess is due to the manager what seems like is almost never here. Having running water is like a rigged coin toss every other day if not every other week and if we do have water, cross your fingers it hot. Gated community my ---... any one that wants to come in or out has no problem because half of the time the gates either don't work or ppl just tailgate in and out. My 7 month pregnant wife was sitting on our balcony one night and 2 guys ran up on another man and held him at gun point and robbed him right below our balcony. On another note I'm pretty positive there is a dealer in the building next door, people will pull up in the parking lot and walk up to the apartment 5-10 minutes later they're getting in their car and leaving or he will walk outside get in there car, get back out and the car leaves and he goes back inside. Needless to say I'm over the apartment complex. Thanks to management and the management company GWR the apartment complex is owned by due to the fact that the customer service all the way around sucks. My opinion the property should be relocated to Greenspoint

I love these apartments been living almost a year very quite, security close to everything and they are prompt in doing everything landscape is lovely the and Management is very polite and friendly we are like a big Happy Family I definitely recommend these Apartments especially if you are older. Or a Senior.

My living experience here at Dover Pointe has been wonderful!!! It is a small community very quiet, people are friendly and I feel at home:)) I honestly think this place is a hidden gem! It has everything close. The 1-10 East fwy is close, bltwy 8 N. Sam Houston pkwy East! Shopping strips ,schools, etc. First of all the staff is great! Our new Manager Diana and Asst. Jacklyn are so professional very caring about any questions we might have,helpful and most importantly people that care about people. I absolutely think they aré an awesome team. Always willing to go above and beyond. My family and I really are grateful for them. I think they have done wonderful renovations and improvements, like fixing areas in parking lot,etc.. They are very prompt on sending letters on any thing that will be getting improved or being fixed. At&t did a new feature to get fiber optic fast speed wifi!! ??Awesome!! I also like that the maintenance crew are so nice and helpful. I have seen them work so hard sometimes late just to make sure things get done!! Ray and Pedro have helped us with our maintenance issues that we have had always keeping a good attitude which is a plus!! even occasional help not related to maintenance like helping carry something heavy as I was struggling outside to carry it. I have a wonderful living experience and have recomended people somewhere to call home.

Let me start by saying that we have had a wonderful experience here at Dover Pointe. Office Staff is great. We love them. They are sure to inform the community about what is going on, and the measures they have taken to promote the overall wellness of the apartment community. Diana and Jacklyn are amazing. They are the RIGHT team for the JOB. We have are satisfied with our stay here. We haven't had issues with other tenants. Our neighbors are easy to get along with. As with other things in life, do what's right, stay clean and be humble and it will go well with you.

I have live at the Dover Pointe residence one year to long. Nothing about my stay here has been pleasant the two maintenance that they have just walk around the apartment pretending to be working when actually there not doing anything. One of them don't even speak English. My restroom was leaking the maintenance man claimed he fixed it but a week later it was leaking again. I told him it was still leaking he came and look at it then told me he was going to order me a new sink and that he would install it on Monday well I'm still waiting for Monday to come because he never installed it. I barely had hot water and when I did it wasn't even for 5 minutes then the water would turn cold I complained about this issue to one of the maintenance man and when he came to check it out he told me in Spanish because he didn't speak English that the water was very hot. So that issue never gotten taken care of. Certain area of the unit smell like dog ---- and other part spell like cat because the residence don't clean up behind there animals. In December the assistant Manager Jaclyn signed for a package I had delivered which I never gave her permission to do so and when I went to get it. She had let someone steal it OUT OF THE OFFICE. (Well that is what she told me) not to mention nothing was ever done about it Dover Pointe the manager never called to apologize NOTHING! I wouldn't recommend these apartment to anyone the manager Diana Navarro is very unpleasant and extremely RUDE!!!!. Maintenance let six men in my house while I was in the shower claiming to be with AT&T without my permission. These men didn't have on any type of shirt nothing to let me know they was with at&t and on top of all that I don't have any type of AT&T service so they had absolutely no reason to come in my house. I came to make a complaint about the issue with the manager the next morning at 8:30 A.M. and she didn't arrive until 15 minutes later. So once I begin to complain about the AT&T people she told me that I need to leave right now and come back when I was calm. I asked her how would she like it if some unknown men was let in her house while she was in the shower and she continued to yell at me to get out. She even stated that she was going to call the police on me. I never felt so unwelcome. Also these apartment are unsafe they sent out a letter stating that someone tried to break in a residence house while they were in there home hopefully I have provided you with enough information that will change your mind about these apartment they already have low reviews which I should have payed attention to but the rent price is what attracted me which once I signed my lease that price jumped up about 70.00 more. Just don't move here.