Tenant Reviews for 14355 CORNERSTONE VILLAGE DR

Both the office Staff and maintenance staff are amazing . I feel as though I'm able to come to anyone with a concern and they will make sure it is handled . I have loved living here and will continue to because I love the Ms Debbie, Ms. Brenda, and Ms. Heidi !

With our nine years of stay in this apartment complex with my family, we can say that it's not really perfect but we can tell that it was so wonderful for all of us. The staff are so nice and approachable. Debbie, the lady with a Miss Friendship award, Brenda, the ever ready to address our concerns, Heidi, the Manager whom she can be depended upon in times we need help with our entire stay there, and the Maintenance guys most especially Victor that even though I only met him in the pathway, reminding him of our need for maintenance, he was always giving time specifically if it's emergency. Cypress Creek Crossing Apartments is already a part of our lives. We will never forget our happy days in this place. It was so amazing! To all of the members of the awesome staff ... THANK YOU SO MUCH FOR EVERYTHING! We will never forget all of you! We will go there for a visit one of these days guys. WE LOVE YOU ALL!

I've stayed at this property for a while now .....never had an issue here.Thw office staff is very nice and understanding really great people.They have been a blessing to me and my daughter.If I have a maintenance issue it's fixed if not the same day the next.I love my apartment!

They will play stupid about money you paid already. Never any parking! The property manager ----- plays dumb and lie before she gets her mouth open. ------ is rude and fake. ------ is the only sweet one and take her time finding out things she do not know instead of lying. I love ------. They do not keep up with paper work. They still owe me my deposit but screw it, I'm still going to be blessed. I do not recommend moving into these apartments. There are roaches. First year rent is OK but the renewal rates for rent or stupid high for no reason. Did one year over there and I left with quickness. My AC went out 3 times back to back. I had to sleep in the heat during the summer because the maintenance man (that stay in the same apartments) didn't want to come fix it. Don't waste your money.

I have lived in these apartments for almost a year. I once loved them but now I can't even stand living here! This place is so ------ now its not even safe to throw out your garbage. My neighbor was trying to throw away his trash and was held at gunpoint until someone yelled they were calling the cops! The parking is horrible and for God's sake don't let it rain here. The parking space will turn into a lake because the drainage pipes are clogged and the water is literally halfway to your knees. Your can't have visitors unless they park in the visitor space which there is only about 10 of those spaces for the whole complex other wise they'll get their car towed. They say they have a 10 o'clock curfew but that's no where to be found. People are outside all night and they play music so loud you can hear it through the walls. The roaches were horrible when i first moved in but the management did take care of that. Honestly the only good thing about this place is the management and maintenance otherwise when November comes I'm moving out!!!

Management is friendly and helpful but this is an old complex so everything breaks and breaks and breaks. Leaking pipes, dishwasher will not drain, dripping faucets and roaches are just a few of the problems. When you call for maintenance they are prompt but you have to call almost weekly. The walls are so thin that I can hear my neighbors when they sneeze. Parking is a horrible. More cars than parking spaces. Two armed robberies in the last month even through we have "security". The place could use a paint job. More tenants than the lease allows in an apartment. High water bills, I pay more for water for my 2 bedroom apartment than my sister does for her 3 bedroom home. The playground is just some metal poles in the ground, no place really for a child to play. The rent is cheap but you get what you pay for.

From the very first phone call the staff at Cypress Creek Crossing were very rude to us. Everytime I talked to them they treated me with such disrespect and rudeness. I couldn't even talk to them I dreaded even speaking to them. After reading other reviews I don't know how these people still have a job. On top of the problems with the staff We were also having other issues with the roommates my son was suppose to room with. They left my son without a room after my son did all the work to get the apartment and he was the one that got the roomates together so they can all attend Universal Technical Institute. We were very frustrated and angry. They were suppose to get a three bedroom but one of the guys had a broken lease and the only apt complex who were willing to bend the rules and do something illegal was Cypress Creek Crossing (should have known they are crooked people) Cypress creek crossing put the guy with the broken lease mother on the lease instead of him so he could live here. So they got a two bedroom w/loft and the guy with the broken lease was to get the loft, which they agreed upon. When my son showed up there they took his room. So here we are with a truck load ready to move in and no where to move in to. We had to rent a hotel to stay there and we werent prepared to stay. We didn't bring a change of clothes or anything. I spent about $800 on this whole ordeal that money went to waste. On hotel, the Uhaul, the application fee, deposit, gas for the uhaual and my car, then the cost to have to return with the uhaul to San Antonio because they took my son's room. So you can imagine how frustratd we were. After this whole ordeal went down and the constant rudeness from the staff I didn't want my son to stay in this apt complex anymore and decided to return to San Antonio so i went in to ask for the deposit back and they refused to give us the deposit back. Out of all my frustrations I broke down crying in front of the Cypress Creek Crossing Staff (Antwonnete Garcia and Danielle Estrada) and they laughed at me and said "oh poor baby" I couldn't believe the experience I had with these people. I want them fired so that no one will ever have to go through what I went through again. Be careful UTI students about the roomate situation you get yourself into, don't trust anyone. Don't move into these apartments either...I had a very bad vibe from this apt complex from the very beginning. They have left me severly traumatized. I wouldn't recommend this apt complex to ----- himself!!!!!

ok the number one complaint is parking there is not nearly enough and if you don't get a sticker they will tow you. or if you back into a spot they will tow you. close second is the management they are very rude and won't work with you on anything. also they've got bugs not too bad because they're small but still kinda gross. anyway overall I've had better apartments and you might want to keep looking.

omg my husband found these apt. They look so much better on the internet btw. Well wen we got here I noticed that the sign out front isn't even the same as the 1 they were advertising on the web. wthen apt. Are very small, ROACH infested. & the office wokers are rude the only helpful 1 is Debbie. They try to charge you late fees for ANYTHING! Dnt waste ur breath. There arw stray cats everywhere, The trash is ALWAYS OVERFLOWING. The entry gates are always broke.& they change new security guards Every other week. They also have really bad Termites & wen you complain they have some1 come out & spray for Roaches. Wth is that gonna do for Termites.

pool is never cleaned, maintenece never shows, roach infested, office workers are rude, they give notices the day of or the day before, we told them about the mold in the laundry room and they ignored us, the only person who makes sure stuff gets done is debby