Tenant Reviews for 13555 BRETON RIDGE ST

I was a vendor at the Christmas Party in the Club House. It was very well organized, and Dave and his staff were very helpful and friendly. I would definitely participate in another event here! Www. to view the items I offer??

Abby is AMAZING! She knows her job and loves what she does! Quiet neighborhood, located in the Heart of Willowbook, which makes it close to restaurants, shopping and entertainment! I'm glad i chose Breton Mill for my new home!

I wouldn't give this place any stars if it was possible. I lived here for two years and the first year wasn't that bad, however the second year things took a turn for the worst. They started projects they didn't complete. When crews would work around the complex they left screws and nails and other trash/debris behind. The pool was always full of bugs. There are so many stray cats wondering around, which is really bad if you have dogs because the grass is littered with fleas. I treated my dog for them all the time but every time I took him out I'd see some had jumped on him again. There were 3 big incidents that made it an absolute nightmare though. The first, I dropped my cellphone on the way up to my apartment and not even five minutes later went back to get it because I realized it was missing. It was gone, another resident had picked it up and never turned it in. I asked the office and called the phone and the person refused to answer it or return it. Then not even a week later the second incident occurred. Someone had attempted to break into my apartment. I called emergency maintenance to let me in because they had broken the door handle and I couldn't get inside. It took maintenance over an hour to show up. Then when the guy did he put a handle on the door whose latch was too short to keep the door fully closed. A gust of wind would open the door if it wasn't locked. Even putting a key in to lock it would push it wide open. I put several work orders in for them to correct the issue and they never did. Those incidents made me fear for my safety at the complex. The last issue I had with this complex was after I moved out. I never received any closing statements from them regarding my unit. I gave them a forwarding address and everything. The only reason I ever found out I owed anything is because they sent a balance to a collection agency. When I went to resolve the issue they basically told me there was nothing they could do. I would not ever live here again, especially since the surrounding area seems to be going downhill just like the complex.

going on my second year here ... everything has been great.. the staff is very nice and know me by name... nobody bothers me neighbors are friendly some seniors that been here for several years .. it's nice cheap ... a little older complex but they keep everything clean outside and i haven't had any problems with maintenance they come the next day to fix it service request.. thank you breron mill!

I will start with I love our apartment but it does have its issues. We moved into our apartment in March 2018. At first everything was great. When we moved it, there were several items that needed to be replaced/fixed in the apartment but they were fixed in a decent amount of time. Our a/c was not working when we arrived but we notified the office and the maintenance was out a few hours later to let us know it just needed free-on and he refilled it. A few weeks later, the drain above our bathtub (in the ceiling) started to leak and you could hear the dripping all over the apartment. Again, we notified the office and they were out within a few days to fix the issue. At the same time as the bathtub we submitted a work order for our dishwasher that had been leaking on the floor while running. They looked at it when they came to fix the bathtub issue and told us they needed to order a part. It took over 100 days for us to finally get that part, which included me going to the office every few days to remind them no one had been by to fix it. They stated the part just hadn't come in yet. So finally, they came out with the part and "fixed" the dishwasher but we noticed they put in an old one that had been sitting in a shed somewhere because its beat up and dirty. The next day we tried running a load of dishes. When we started pulling the dishes out we noticed the bottom of the dishwasher was still full of water and all the dishes had this weird white powder all over them. I notified the office and they came out a week later to check it, and I was told yet again, we have to order a part. So now we are a month later, and still no part for the dishwasher. It's still full of old water, molding, because they completely disconnected it so we can't even try to drain it. I went up to the office yesterday to question if the part had come in yet and she said oh yeah it came in today. Oddly convenient but I wasn't gonna question it, and she said she would have maintenance come by today to fix it. Well..I have a camera in my house for security reasons and I know for a fact they did not come by to fix the dishwasher today. So I went back to the office to ask her what was going on. She said well I don't think he's finished yet today. She called him while I was standing there and said he was on his way right then. So I went back home. Needless to say, he never showed today. They asked me to put in a review to get their ratings up but if the maintenance keeps up the way it is, their ratings aren't going to rise at all. I haven't been able to use my dishwasher since the first month I moved in and that was 7 months ago. I don't have any other issues with this complex other than the fact they won't come out and take care of their residents. All I'm asking for is a working dishwasher that will actually clean my dishes..

I've been at this apartment for 4 years now, I've seen many changes from the staff to the ground keeping. I would have to say the I am satisfied with the community but it could be improved on. Maybe a little renovation inside the apartments itself. The new staff are great at what they do and help us tenants out as much as possible, with things that are in their power. It's a great school district for your kids. There's a lot of shopping store in the area and food places to eat at for a nice outing. Over all it's a nice neighborhood and safe.

I have lived here for almost ten years. I am very happy and content with my apartment and the community as a whole. The maintenance staff are very prompt when responding to repair requests. The office staff is also very helpful.

I Will recommend This Complex To Anyone who is looking for an apartment.I m resident with Breton mill for 18 years and love my apartment and the community. Complex is beautiful and the staff has been helpful to address the issue with my rent payments and work orders

I'm a current resident here at Breton Mill i have been here for about a month now. Everyone in the office is very helpful and professional. I love that maintenance is always on top of the grounds and the work orders. will recommend thia place to everyone close to a lot of shopping places

Terrible management. Every week they have new people working there. They lack communications and frankly business etiquette. They claimed to have given me a notice of my lease endjng. I never recieved it. Now im paying for their mistake. They are making me pay a week more because they failed to do their job. Mariana (manager of the week) was rude and did nothing to admit her mistake.