Tenant Reviews for 13355 NORTHBOROUGH DR

I've been living here for almost a year now. I never paid rent late, have no issues with anybody here. I keep to myself and I don't bother anybody. Yet the apartment management is HORRIBLE. Someone keeps breaking off the door the mailboxes. I've asked Alket Mjaltaj, the assistant manager numerous times to fix it. He's lied and said "I'll do it today", which was a month ago. And our mailbox still isnt fixed to this day!. I just believe for someone who causes no trouble and pays rent on time each month they can at least give me a decent mailbox system. I've havent received any mail for almost 2 months because of this. His attitude is so nonchalant towards my complaint. Me and my mom have had to buy countless raid products because the apartment had roaches and nets everywhere. The landscaping is completely disgusting. Our swimming pool looks like a swamp which attracts sooo many nets! I would never recommend someone to live here. Their service does not match the rent at all.

This place is so nasty but that's not my problem today. Everyday its something new. Today my power is out. The circuit is blown iv been for hours trying to reach my leasing office it says they are disconnected. No on is in the office so everything i have is spoiled now. I have a baby to feed and no my problem is not the electric company my bills are paid. Al wants his money on the first of every month no grace period but it took them four months to fix a cracked toilet that resulted in a flooded houses everyday. We are moving out as soon as possible.

These apartments are terrible. When Al took over the apartments went all the way down. They never fix anything. Things stay broken and there is always trash outside. The pool was not open all summer. The mailboxes have been broken for the past 3 months and they charge ridiculous rates for water. They don't even use City of Houston. They use some company in Dallas that does not read the meter.

I would never refer anyone to live here or recommend this place. I lived here from May 2012 to June 2013. When I first moved in there were so many roaches and the carpet had an odor. They refused to replace my carpet unless I paid for it. The customer service in the office is very unprofessional. Maintenance takes forever to come out and fix issues, then, when they do come out they half way fix things. There were so many break-ins during the Thanksgiving and Christmas holiday. I personally knew three people who were robbed. A woman was shot and killed in the apartment complex the time that I lived there. I would often here gun shots at night and there would be shoot outs. I felt unsafe, being that I am a single female who lives on her own. Oh....they also overcharge for water.

Canfield lakes apts..we're the best on the Northborough..but have went all the way down since Amaz Property Management has taken over..First of all, the manager Al is very rude.he shows no concern for the residents what so ever..I was not told about the allocated water bill they provide you..I have lived here since February and my water bill has been on the 90 and 100 percentile and the manager are no one in the office can explain to me Why the water bill is so expensive..Al the manager will not provide you with a corporate office number ..oh and did I mention their are abandoned apartments around the complex..with glass shattered everywhere..I moved here in February and the pools are black and green and haven't been cleaned since I moved here..I have to hike through the grass because it has not been cut in some months..There are no lights around the apartment complex and just when you thought your mail was safe its not..because the mailboxes have been ripped apart..and last but not least why am I paying for extermination when the roaches are going to tote us out..need I say more..Do Move In These Apartments..